Auto DS: AI Dropshipping & POD
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It seemed like a good idea, but the product doesn't work correctly. There is no setup assistance, it demands a lot of busy work by the store owner and their customer service department is thoroughly confused. They refuse to provide support via screen share to help with setup or anything else, even after upgrading to the mentor program. I still haven't spoken with a mentor in over two days, with one customer service rep telling me via email that I'm not signed up for a mentor program and another telling me I have mentor privileges but never made a ticket. I've made two tickets, but they seem to be getting deleted by the rep who thinks I'm not authorized to have a mentor. This is the worst customer service I've encountered on Shopify thus far, and I experiment with many apps. 6/4/24 update: After I left a one-star review, the company offered me everything I wanted. I can't take them up on that because, after my experience with Auto-DS, I have lost all interest in trying again with them. Now, they want me to delete or change my review. The rep who promised to make everything right is telling me that this review reflects on them personally. I don't want my star rating to compromise her job, so I've changed this to a 5-star review even though I would not try this company again.
Hi "Miracle Botanicals Essential Oils", Thank you for updating your review🙏🏻 While we regret that we couldn't meet your expectations, your feedback is invaluable to us, and we'll use it to improve our services. AutoDS Team
Excellent
Hi "FitFusion", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
It's as smooth as cafe latte...
Hi "All Essentials by Berto", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
Great apps. It's such a good way to save time.
Hi "Eauvole", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
Great and really easy to use!
Hi "Solaretto", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
Great working with this AutoDS!
Hi “Child Chapters”! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
Hi "Gifts Import" , Thank you for your support and for choosing our service. We're delighted to have met your expectations, and we look forward to continuing to serve you in the future. Your satisfaction is our top priority, and we're here to ensure your experience remains exceptional. Thank you again for your feedback! AutoDS Team
Amazing!
Hi "Awaken Innovations", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
great
Hi “GeckoCustom”! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
The marketplace has helped me greatly to get my store up and running as fast as i can work.
Hi "Furzzy", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
This one of the best dropship apps i've came across in a while. Super easy to use and navigate. Awesome ads and product choices!. I will definitely keep using this for my store! Thank you
Hi “Magnificent”! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂 Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers! Have a great day! AutoDS Team
i love auto ds! it is so easy to upload products to my store
Hi “clementine's”! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface and our features such as the product import! We will keep on improving our tool and implant new features for our precious customers! Thanks again for supporting our business, it truly means a lot to our team! AutoDS Team
So far so good with finding products and listing them. There has been a couple hiccups but the customer service has been very helpful.
Hi "Simply Chic"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Great customer support!
Hi "Targado Accessories"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Wonderful app that helps me big time with my online business. Highly Recommend!
Hi "Floss Fitz", We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Easy to use and the support is quick and very professional
Hi "Athletic Horizon"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
GREAT SERVICE
Hi "WAKIKII", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
Great customer service
Hi "Danish Light"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
great!
Hi "RWB Zone", We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
EDIT: Once I published this review, I have a direct connection through Whatsapp to a specific agent. Dorina is awesome and extremely responsive. I would have no problem updating to a 5 star had this happened from the beginning. BLUF: Amazing and robust platform, but if you need customer service, good luck! I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.
"Hi "TrendiVerse", Thank you for your feedback. I’m sorry you weren’t pleased with our customer service. However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. Please contact us at [email protected] We would be glad to address all your concerns! Have a great day! AutoDS Team
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