Auto DS: #1 Dropshipping & POD

Dec. 30, 2023

I’m not happy one bit with this ad on “the best all in one “ However after 14 days I was charged a high amount for £293.82, I will never be using this again and want to talk to someone that can resolve my issue!

Dec. 30, 2023

Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.

Feb. 20, 2024

I hate this there is not setting to cancel subscription

Dec. 25, 2023

Really bad I'm not sure who developed this app but it is impossible to work with. The dashboard is one of the worst things I've ever seen as far as maneuverability. Once you add something to your products you cannot import it as a draft and there is no delete button. Seriously a toddler must've developed this.

Jan. 7, 2024

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

Dec. 20, 2023

They never responded to my tickets, it's the second time they've made charges that I've already cancelled, I've already deleted my account from the app and nothing. They send advertising emails but they don't solve my problem

Dec. 13, 2023

I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.

Dec. 13, 2023

Horrid automatically charged me over $300 on an inactive store when I only agreed for a free trial and to pay monthly but it automatically payed for an annual subscription.

Dec. 7, 2023

WHY YOU CHARGE ME 565€ !!!! WHY YOU ARE NOT ALLOWED TO DO THIS I WANT MY MONEY BACK WITHTIN 24h

Dec. 1, 2023

Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.

Nov. 30, 2023

App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos

Dec. 28, 2023

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues. Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion). It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way. I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

Nov. 14, 2023

I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.

Nov. 4, 2023

do not use this

Oct. 26, 2023

It's a terrible app all shipping times are ridiculous and make you pay $10 to get the winning products page. 0/10 would not recommend it.

Oct. 24, 2023

Worst customer support and scam , they took my 50$ load balance and 255 auto order credit none of the future works with order also customer support not help you at all , do not trust to this app , real review .

Oct. 24, 2023

I couldn't add products from a very reliable and highly rated aliexpress store, they just won't let me. On top of that I am getting charged for no reason at all even when I cancelled the subscription before the first billing cycle. This is so frustrating!!!!

Oct. 20, 2023

I had such a bad experience with AutoDs. The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier. I contacted them, and they fixed it, but it happened again every time I added a new product to the platform. They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription. Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again. They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund. They have good potential. However, I lost time and money when there were many other efficient apps out there. To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

Oct. 16, 2023

extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.

Sept. 26, 2023

i want to unsubscribe to the app cause unnecessary charges while i stop using the app