Auto DS: AI Dropshipping & POD
AutoDS Advanced All-In-One Shopify Dropshipping & POD App
Rating
4.9
feedback
11,416
chart
#858
All reviews
Rating Breakdown
Nov. 30, 2023
App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos
Store
My Store
Using app
3 months
Hi "My Store", Thank you for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please feel free to contact us at [email protected] Waiting for your reply! AutoDS Team
Dec. 28, 2023
Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues. Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion). It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way. I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.
Hi "Vlixen", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team
Nov. 14, 2023
I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.
Hi "House Of Raes Boutique", Thank you so much for taking the time to write this feedback to us. We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 You can also contact us at [email protected] AutoDS Team
Nov. 4, 2023
do not use this
Hi "Naked & Famous", Thank you for taking the time to write this feedback to us. We’re very sad to hear that you weren’t satisfied with our service. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 AutoDS Team
Oct. 26, 2023
It's a terrible app all shipping times are ridiculous and make you pay $10 to get the winning products page. 0/10 would not recommend it.
Store
My Store
Using app
8 days
Hi "My Store", Thank you for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please contact us at [email protected] AutoDS Team
Oct. 24, 2023
Worst customer support and scam , they took my 50$ load balance and 255 auto order credit none of the future works with order also customer support not help you at all , do not trust to this app , real review .
Hi "TorontoNexus", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please feel free to contact us at [email protected] We will be glad to help you with all your concerns. AutoDS Team
Oct. 24, 2023
I couldn't add products from a very reliable and highly rated aliexpress store, they just won't let me. On top of that I am getting charged for no reason at all even when I cancelled the subscription before the first billing cycle. This is so frustrating!!!!
Hi "Tailwagtrinkets", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected]. We will be glad to help you with all your concerns. AutoDS Team
Oct. 20, 2023
I had such a bad experience with AutoDs. The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier. I contacted them, and they fixed it, but it happened again every time I added a new product to the platform. They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription. Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again. They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund. They have good potential. However, I lost time and money when there were many other efficient apps out there. To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.
Hi "plants&people", Thank you for taking the time to write this feedback to us We are sorry to hear you were not satisfied with our service. Please contact us at [email protected]. We would be glad to make it right for you and help you with your onboarding. Waiting for your reply! AutoDS Team
Oct. 16, 2023
extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.
Hi "OCINET", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with your onboarding! AutoDS Team
Sept. 26, 2023
i want to unsubscribe to the app cause unnecessary charges while i stop using the app
Hi "MakiStyle", Thank you for taking the time to write this feedback to us. We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. Please contact us at [email protected] We will be glad to help you with your concern! AutoDS Team
Sept. 25, 2023
Avoid AutoDS at all costs! My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually. One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service! As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part. To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient. In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!
Hi "MOVLY STUDIO", We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with all your concerns. AutoDS Team
Sept. 23, 2023
Whoever made this was, I believe during that time he was on some sort of drug. There is nothing working on this app except taking credit out of account. When you wanna do simple thing, it requires credit and it works just fine, but when you want to use the app, nothing works, Item won't push, or there is not even option to upload product photos in bulk. This shows that whoever made this app clearly does not have any idea about eCommerce, or how these things work. Same goes to the owner, that has no idea how these things work, probably hired someone and said just do that do this and this. Do not waste your time with this app, my 30 mins is gone, save yours.
Store
My Store
Using app
About 1 hour
Hi "My Store", We’re sorry to hear that you weren’t satisfied with our service. We tried to contact you a few times to help you with it with no luck. Please reach out to [email protected] to help you with your onboarding. We are waiting for your reply. AutoDS Team
Sept. 20, 2023
Very bad experience, for using it for 14 free trial days they give you a bill of 350 euros, which if you are starting out and don't have many resources, you cannot pay
Hi "Trend Boutique", Thank you for taking the time to write this feedback to us. We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have. Please contact us at [email protected] to resolve your issue. AutoDS Team
Sept. 17, 2023
Not seeing the product that valuable
Hi "HOME LUXURY SHOP", Thank you so much for taking the time to write this feedback to us. We’re very sad to hear that you weren’t satisfied with our service. We are trying to improve continually, and we are more than happy to listen to your potential suggestions. Please contact us at [email protected] We would be happy to address all of your concerns. AutoDS Team
Sept. 15, 2023
I'm confused by the additional fees. I am already paying $29.99 per month, what does that include? What does that not include? Will I be charged extra for each sale I make?
Hi "Tahdah Trinkets", We’re sorry to hear that you were confused. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected]. We will be glad to help you with any concerns you have! AutoDS Team
Oct. 17, 2023
AutoDs à fuir ! Pour 40 dollars tu peu importer seulement 500 variantes de produit et non 500 produit comme indiquer ( Exemple : pour des forêt qui on plusieurs diamètre, vous pouvez pour 40 dollars espérer mettre environ 5 à 6 articles maximum dans votre boutique. ) Ridicule... Il y a de nombreux bug présent et de fonctionnalité très sommaire: 1- Pour certains articles les variantes ne seront pas totalement importer 2- Le stock pour certains articles et faussé donc en rupture constante 3- Les prix de certains articles hors de la chine sont importer en dessous du prix d'achat (ceux qui peu posé problème ces d'avoir un article moins chère que le prix réel) 4- L'importation, le tri des images, le tri des variantes tout est non fonctionnel Je vous laisse découvrir ou pas l'une des pire plateforme jamais conçus à ce jour ! Bonne chance ! ------------------------------------------------------------------------------------- AutoDs to flee! For 40 dollars you can only import 500 product variants and not 500 products as indicated (Example: for forests that have several diameters, for 40 dollars you can hope to put around 5 to 6 items maximum in your store.) Ridiculous... There are many bugs present and very basic functionality: 1- For certain items the variants will not be fully imported 2- The stock for certain items is distorted and therefore constantly out of stock 3- The prices of certain items outside China are imported below the purchase price (those which pose a problem are having an item cheaper than the actual price) 4- Importing, sorting images, sorting variants everything is non-functional I'll let you discover or not one of the worst platforms ever designed to date! Good luck !
Hi “Mechanical diy dealer”! Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience with us. Regarding the pricing of our plans, we kindly request you to reach out to our support team. They are more than willing to assist you with various offers that might better suit your needs. As for the concerns you've raised regarding certain malfunctions, we are working hard to solve all the pending issues and make sure that these don't happen again. Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have. AutoDS Team
Sept. 8, 2023
Edit my review from 5 star to 1 star This is the worst tool for dropshipping. They market themselves as a tool that speeds up order processing, but in reality, it only extends the processing time. Orders are processed in 7-9 days instead of the promised 24-48 hours, thereby increasing your customers' dissatisfaction. I do not recommend anyone to use it. I switched to another application and am very satisfied because orders are now processed within 1-2 hours. They do not refund orders that customers canceled due to the long wait, and in the end, they place new orders the next day, causing you to incur losses.
Hi "plutosgold"! We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue. Please contact us at [email protected] We will be glad to help you with your concern! AutoDS Team
Aug. 21, 2023
Uninstalled the app after 2 days, keeps trying to bill me. Would not recommend, there are many better apps.
Store
My Store
Using app
20 days
Hi "My Store", Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Please contact us at [email protected] We would be glad to make this right for you. AutoDS Team
Aug. 16, 2023
I am perplexed and frustrated by a $250 charge from AutoDS for a service I haven't used. The lack of explanation for this demand is deeply concerning. As a customer, I deserve transparency and clarity regarding any charges. I vehemently protest this unjust deduction and request an immediate refund. It is imperative that AutoDS rectifies this situation promptly and provides a clear account of the reasons for this charge. Failing to do so damages trust and raises serious ethical questions. I expect a swift resolution to this matter.
Hi "Direct to door", Thank you so much for taking the time to write this feedback to us. We apologize for any misunderstanding or inconvenience you may have experienced. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have. Please contact us at [email protected] AutoDS Team
Aug. 7, 2023
We tried AutoDS for a few weeks and were very disappointed. The app doesn't work. The product prices in the shop have changed at times, e.g. B. from $400 to $8000!! We couldn't be told why it happened. Can't imagine when that happens in a shop that contains thousands of items. Some of the variants were not imported. Some variants did not import variant images. Products were showing as "sold out" in the shop even though they were plentiful on the source side (Walmart, Wayfair, and Amazon). Customer service was always friendly and helpful but was only able to fix the errors at times. After a while, the same errors appeared again. The app seems to have been on the market for a long time but has as many bugs as if it was launched just yesterday. It is also very questionable whether the images that are imported using this app are not copyrighted. I asked for a refund and got a standard letter why a refund is not possible despite all the problems I had. I can only advise anyone who really wants to build a serious business to look around for an alternative, as this app is a real troublemaker.
Hi "Good Vibes Furniture", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 AutoDS Team