BSS B2B Wholesale Pricing

Great app for B2B business. Awesome support team.

All very promising at first however after time you will realise this app messes with the code of your site and their developers have to constantly play with the theme code to fix issues. This is all whilst they say everything is fixed and working. We had to build our theme again from scratch because of the code from this app broke our site. It’s as a shame because the interface is very easy to use however our whole site crashed for multiple days because of the BSS code. We used this app for customer discounts, alongside other apps for different features. Everything worked great however one weekend around two months ago the whole website stopped loading. They then said repeatedly over a couple of weeks that everything was fixed when it wasn’t (each time I provided screenshots and videos to prove the site was still broken). We can no longer use the first theme this app was installed on as it doesn’t load and they couldn’t fix the problem even though their app caused it…. They eventually found a cause which was the BSS app clashing with code from another app. This wasn’t an issue for some time until randomly they started clashing. Once the site was back live, the discounts stopped showing in customer pages and only in the checkout. They kept repeatedly saying this issue was fixed when it wasn’t. There was then another issue not related to another app that stopped the site from loading which they fixed by changing more core theme code. When I asked them to remove all code, they told me they had, when they hadn’t…. I had to ask multiple times and provide screenshots to prove their code was still in our site. This app is too risky to use. Look at other one star reviews and you’ll see similar issues. They ask you to write a nice review straight away before things go wrong.. Update... BSS keep bombarding us to change the review to a 5 star. We've had multiple emails asking for a chat and if we could 'revisit' our review.

Customer service response fast. I wanna add a form in our page but don't know how to set. They helped me to make it. Thank you Lux!!!

Amazing wholesale B2B app with outstanding customer support. The developer team is amazing, not only helping with the app setup but also assisting with customising specific aspects to suit our business needs. Communication was clear, fast, and genuinely helpful throughout the entire process. Highly recommended for anyone running wholesale on Shopify.

I love this app , works perfectly

Really Great customer service! I had difficulties setting everything up and they helped me with the whole process! Hill and Kellie were the agents assisting me.

Needed an app to accommodate wholesale customer demand and BSS B2B Wholesale Solution was exactly what we needed. The modules are easy to configure and if you need support, Hill, Hannah, Phoebe, and developer team are there to assist.

The best solutions for your B2B store I highly recommend it if you have B2B store, and the support team is so fast and professional

Absolut empfehlenswert! Der Support ist wirklich außergewöhnlich – schnell, lösungsorientiert und dabei extrem freundlich. So einen Service erlebt man selten. Die App läuft stabil, erfüllt genau das, was sie verspricht, und ist für den B2B-Einsatz perfekt geeignet. Vielen Dank an das Team!

Wir nutzen die BSS B2B-Lösung in unserem Shopify-Shop mit anspruchsvoller B2B-/B2C-Preislogik und Variantenpreisen. Die App bietet dafür sehr viele Möglichkeiten. Ein großes Dankeschön an Hill und das Entwicklerteam: Unsere Themen rund um B2B-Preise, Variantenlogik, Produktübersicht und Produktseite wurden Schritt für Schritt analysiert und sauber gelöst – auch bei einem komplexen Theme-Setup. Die Kommunikation war freundlich, geduldig und lösungsorientiert, und Anpassungen wurden direkt im Theme umgesetzt. Besonders positiv: Der Support hat nicht nur „irgendwie gefixt“, sondern wirklich verstanden, wie die Preislogik fachlich korrekt sein soll, und das entsprechend umgesetzt. Klare Empfehlung für alle, die eine professionelle B2B-Lösung für Shopify suchen – vor allem, wenn man Wert auf kompetenten und engagierten Support legt. Vielen Dank nochmals an Hill & Team!

BSS has been extremely helpful with providing support for all of our needs. We asked them to update the cart button text and the wording on the cart page, and they helped us right away, amongst other needs we have had. They have been great!

Great support team, lots of functionality

We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!

非常专业，服务也很迅速，感谢他们及时的解决了我的问题。

Customer service from Lux was great, she was very helpful.

Very useful and the customer service is really helpful

We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this. We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux ​​responded immediately, and her team resolved the issue quickly. We are very satisfied with the app and the professional and friendly support from BSS. Keep up the good work! Thank you, BSS.

We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at the moment but will likely explore more in the future. The customer service an dev support have been great, design and functionality changes have been completed within 24 hours so far so 5 star from us.