All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2024

Great support from the BSS team. They helped us step by step, solving all the issues on our website, which involved quite many tasks. Much appreciated. Great app, especially the customized registration form to KYC your customers right at the beginning, notifications whenever new customers register, and special discounts for tagged customers... These features are necessary for a B2B solution platform.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great rating! We are glad that you appreciated our support and unique app features, such as a customized registration form and notifications for new customers. We are glad that we were able to help you with your website.

5 / 5 Share

July 2, 2024

I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating and positive feedback! We're glad to hear that our technical team was able to resolve the compatibility issue with the theme promptly. We appreciate your recommendation and support.

5 / 5 Share

Aug. 15, 2025

The application works perfectly and the technical support is top notch! I had a problem importing a large csv file, and Louis and Anne helped me to solve my problem quickly. I highly recommend this application.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your 5-star rating and positive feedback! We're thrilled to hear that the application is working perfectly for you and that you're satisfied with our top-notch technical support. We're glad we could quickly resolve the conflict with the other application as per your experience. Your recommendation means a lot to us!

5 / 5 Share

June 23, 2024

Only new so still working it all out, had an issue and the team were fantastic and got it working for me. Very prompt and friendly service especially since it was a Sunday I contacted them.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are delighted to hear that our team provided prompt and friendly service to assist you on a Sunday. We appreciate your feedback and are here to help with anything you need.

5 / 5 Share

June 21, 2024

Absolutly amazing customer service! They gave unparreled customer service i have never experienced before! really appricate all the help! this app is way better than the shopify plus b2b! Jena and KhanhTQ took care of my every need! :)

Using app

9 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 24, 2024

a última atualização gerou alguns bugs mas o atendimento foi de pronto.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.

5 / 5 Share

June 21, 2024

1A Customer Service! Sehr schnelle und sehr hilfreiche Antworten. Wir wurden auch bei der Integrierung in unser Template unterstützt. Dank der App können wir einen B2B- und B2C-Shop abbilden und diverse B2B-Preisgruppen den entsprechenden Kunden zuordnen.

Store

SKT

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass Ihnen unsere schnellen und hilfreichen Antworten sowie die Unterstützung bei der Integration in Ihr Template gefallen haben. Es ist großartig zu hören, dass Sie mit der App sowohl einen B2B- als auch einen B2C-Shop abbilden können. Vielen Dank!

5 / 5 Share

June 20, 2024

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

The best app for B2B, Joy helped me enormously to set up the app and the contact form, everything is perfect!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 18, 2024

The app is fantastic and works exactly as advertised. What truly sets it apart, though, is the exceptional support team (especially Emma). They resolved a theme integration issue very quickly and maintained excellent communication throughout the process. Their responsiveness and dedication are top-notch. The app is an excellent tool, especially for B2B purposes, offering features similar to Shopify Plus but at a more affordable rate. I highly recommend it to anyone looking for a reliable and supportive solution!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're thrilled to hear that you find our app fantastic and that our support team, especially Emma, provided exceptional service. We're glad we could assist you quickly and effectively. Your recommendation means a lot to us. Thank you for choosing us as your reliable solution!

5 / 5 Share

June 14, 2024

The app has all the functions you need for your B2B shop and the support is incredible. Full recommendation!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 10, 2025

We recommend this app. Good support. They recently had the only option we needed and were not implemented.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.

5 / 5 Share

June 12, 2024

good customer service, thank you!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 12, 2024

The app itself and the support are excellent. The team installed it, fixed problems and helped me set it up. Jena and Joy in particular helped me a lot. But I think there were others on the team. Many thanks to all of them. If anyone has any doubts about using the app, I can only recommend it.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are thrilled to hear that you found our app and support excellent. We appreciate your recognition of our support agents and the rest of our team for their assistance. Your recommendation means a lot to us!

5 / 5 Share

June 11, 2024

From the start that I installed the app, Emma has helped me with all my questions and problems. Emma even provided some custom adjustments. Nothing goes too far for this app builder. The support is very fast and good. I will recommend everyone to use this app.

Store

By Fay

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are thrilled to hear that Emma has been able to assist you with all your questions and provide custom adjustments. It's fantastic to know that you find our support fast and good. We truly appreciate your recommendation to others as well!

5 / 5 Share

June 10, 2024

Emma from BSS has been super helpful with my many questions and inquiries and very effective at liaising with the technical team. Many thanks!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 7, 2024

Responsive customer service and after-sales service. very professional !

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 30, 2024

Good functionality and good support

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 29, 2024

The app is great for b2b stores and the support team is always very quick to solve any issue/request!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 28, 2024

App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue. Thanks Emma and Team.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!