BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
975
chart
#906
All reviews
Review RSS Feed
Oct. 12, 2023
This app is doing exactly what I need, I really appreciate all the help from Jena Nguyen in getting me setup properly. This app is definitely allowing us to setup some special pricing, both for individual products, and for preferred customers. I have more to learn to take full advantage of all the things it will do, and I feel confident that if I get stuck, help is not far away! Thanks for all the help Jena! - Gary
Thank you so much for the five-star rating, Gary! We are glad that this app is allowing you to setup special pricing for individual products and preferred customers. It is great to hear that you appreciate the help that our agent provided you in the setup process. We are here to help anytime you need us. Thank you for the kind words!
Oct. 11, 2023
This app solves all our B2B needs. Thank you for the fast and extensive technical support! Every wish was fulfilled and everything was optimally adapted to our needs. Outstanding customer service! An absolutely recommendable app for every B2B shop, definitely use it!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 11, 2023
This app is simply fantastic. The support team has been a tremendous help with any questions and other requirements we had, always looking for solutions tailored to our needs. A big thank you to Emma, who has been with us from the beginning, and of course, a huge thanks to the tech team for their technical optimizations.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 10, 2023
The app works exactly as describe, and I haven't noticed any issues or bugs. We did need a few minor tweaks to make it more compatible with our theme, but Jennie in customer support helped to get the necessary changes made quickly and easily. Definitely happy with our choice so far!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 10, 2023
I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 9, 2023
We have tested many wholesale apps, but this one is by far the superior option. It works with Markets and it enables to combination of flat discount + quantity break with a customer tag.
Oct. 8, 2023
Jennie is very helpful. I appreciate the timely and effective response from the support team. Overall, I highly recommend this app to anyone looking for reliable support.
Oct. 6, 2023
Good app, does what it stated well. Need to add the hide payment method functions ASAP.
Oct. 2, 2023
We have been starting to use this app because we were looking for a solution to have multiple prices per product for our several thousand items. While the solution looks like its working like a charm what really stands out about this app is their great support. We have been getting answers and bug fixes in a matter of hours. Great communication! Thanks!
Oct. 1, 2023
Jocelyn and the team have helped me quickly resolve two issues now. Very happy with this app and its features and will continue to use.
Thanks so much for your kind words and your 5 star rating! We appreciate your feedback and are so glad that our support agent and the team have been able to help you quickly with your issues. We look forward to continuing to deliver a great service and features.
Sept. 29, 2023
App provides all the features we needed in one package at a reasonable price. Great customer service that helped with integration as well at no extra charges.
Thank you so much for the 5-star rating! We're thrilled to hear that our app provided all the features you needed in one package at a reasonable price, and that our customer service helped with integration at no extra charges. We appreciate your kind words!
Sept. 27, 2023
Great team always there to help when needed
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 26, 2023
This is the second time I have used this APP. Every time, they patiently solved our problems and helped us design forms. Work efficiency is also very high. highly recommended. Moreover, this APP has very complete functions. I have found many similar ones, but this one is the best.
Thank you so much for your 5 star rating! We're delighted that you had a good experience with our APP twice and that you found it helpful. We appreciate your comments regarding the patience of our team and the efficiency of our work. We're glad you found the functions of our APP to be complete. Thank you for your recommendation!
Sept. 26, 2023
Very Helpful in resolving all issues and very fast customer service. Recommended for any b2b project. Actually much more affordable and better than Shopify plus.
Thank you so much for the 5-star rating! We are so pleased to hear that our customer service was both very helpful and fast in resolving any issues. We are grateful for your kind words!
Sept. 26, 2023
It's an excellent app. I just wish they had better support hours. Would be 5 stars
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 21, 2023
This app is great. Does everything we need it to for our business from Quantity Breaks, Order minimums, B2B registration and more. The support is unmatched as well. Joy and the entire support team are extremely patient, prompt and helped us every step of the way to get the result we wanted. I am extremely happy with their app and would recommend to anyone doing B2B through Shopify!
Thank you so much for your 5-star rating! We are delighted to hear that our app meets all your business needs from quantity breaks, order minimums, B2B registration, and more. We are particularly grateful for your kind words about the agent and the entire support team are indeed extremely patient, prompt and helpful. We truly appreciate your recommendation and we are glad that you are happy with our app. Thanks again for taking the time to leave your review!
Sept. 21, 2023
We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.
Thank you so much for your 5 star rating and kind words! We are honored you are having a great customer experience with our app and that our tech support is meeting all your needs. We appreciate you taking the time to provide your feedback.
Sept. 21, 2023
The help received from Emma and the team in configuring the app for our store was excellent. They spent a lot of time in both configuring and educating me on the modules within the app. Once configured, the application is the perfect solution for our store. Emma and the team troubleshooted some UI issues on our store to get the registration form looking and working well also. Highly recommended.
Thank you for the wonderful review and for giving us a 5-star rating! We're thrilled to hear that you are satisfied with the help that our support agent and the team provided in configuring and troubleshooting the app. It sounds like it has been an ideal solution for your store, and we are glad that you are happy with the results!
Sept. 19, 2023
This team will work with you to fix any issue you may have. They’ve been great to work with, especially Jennie P.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 18, 2023
I recently had the opportunity to experience the customer assistance offered by the June Nguyen. I must commend June for her exemplary service. From the moment I reached out with my queries to the resolution of my issues, June was prompt, professional, and truly invested in ensuring I had a smooth experience with the app. Her knowledge and patience made the process a breeze. Such dedication to customer satisfaction is rare and highly commendable. If anyone is looking for a B2B/Wholesale solution on Shopify and values top-tier customer support, I'd wholeheartedly recommend this app.