BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#749
All reviews
Review RSS Feed
June 9, 2023
Very helpful and fast customer support who helped me kindly. Great app for those who want a solution for their B2B business in Shopify.
Thank you for your positive review! We are glad that you found our customer support to be helpful and fast. It is a pleasure to serve you with our B2B app on Shopify. We appreciate your kind words!
June 9, 2023
Great experience with them. I DEFINETELY recomand them. Easy solve every problem and they ask and give you answers to every question. 5* services
Thank you so much for your 5 star rating! We are delighted that you had a great experience with us and that you recommend us so highly. We value your feedback and look forward to continuing to deliver you the best service.
June 8, 2023
Having used a slow invoice/email process for wholesale through shopify for 2 years, this has been a great alternative to have on our shopify store. Only wish this option had a slightly higher tier which includes the hide/lock price option (paying for two separate apps requires ongoing wholesale sales to justify) but it streamlines everything into one store. With this setup, I don't need a second site, spending more time keeping tabs on stock across both sites, which can't be easily synced. Overall, the team is great and they produced exactly what I was looking for in a short period of time. Emma and her team constantly checked in to make sure everything was to the standard / UI / UX I was looking for. Not cheap for a small shop, but invaluable when it comes to the overall function and flow from the back-end.
Thank you so much for your kind review and for giving us a 5-star rating! We are so happy to hear that our product has been a great alternative to your wholesale process and has streamlined things into one store. We're glad to hear that our team worked hard to provide you with exactly what you were looking for in a short period of time. We are grateful that you have found our services invaluable and acknowledge that they are not cheap for a small shop. We appreciate your kind words and thank you for such a positive review.
June 8, 2023
Being new to setting up a B2B commerce solution for the business, which can be quite daunting in the beginning, Jennie and the team have been a fantastic (and friendly) help, always quick to respond with either fixes, answers or regular updates if our requirements are a little more complex, which has felt really reassuring!! I feel confident about working with this app and the team as the website and business evolves and grows.
Thank you so much for your wonderful rating! We really appreciate you taking the time to tell us about your positive experience with our agent and the team. It is amazing to hear that you feel reassured and comfortable working with us. We truly value your continued support!
June 8, 2023
I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.
Thank you for your rating! We're thrilled that you like the B2B app and hope it helps your business grow. We appreciate your positive feedback and value your satisfaction with the app and customer service. Thank you for trying us out!
June 6, 2023
It's an excellent APP that fully meets our needs. The customer service support is very prompt, and we highly recommend it.
Thank you so much for your 5 star rating! We are so glad that our app has fully met your needs and that you've had a great experience with our customer service support. We appreciate your kind words and are glad that you would recommend us!
June 4, 2023
We are using the suite of B2B apps from BSS Commerce over 3 different businesses. Using the one app business for a number of apps means everything fits together seamlessly and we can work with one external team for support - and they know our business! On our website, we have both B2B and B2C capability - the BSS apps means we can provide the best service and experience to our customers and the website adapts dynamically depending on their account. We offer multiple pricing levels and different product ranges for different customers and the website ensures the correct price and product selection is shown to our different customer segments. Highly recommend the apps and the team!
Thank you so much for your 5 star rating! We truly appreciate your recommendation and trust that you will continue to enjoy using our suite of apps. Thank you again. 🙏
June 2, 2023
Amazing service and customer support. They programmed everything for me. I highly recommend it to every business doing B2B
Thank you for your kind and generous 5-star rating! We are delighted that our service and customer support have met your needs and delivered amazing results. We are humbled that you would highly recommend our service to all businesses doing B2B. Your endorsement means the world to us!
May 31, 2023
The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.
Thank you very much for the 5-star rating and for your kind words about our service. We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.
May 31, 2023
Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!
Thank you so much for your 5-star rating! We're so happy to hear that our excellent app and customer service has been working well for you, giving you lots of features and being worth the extra. We truly appreciate your support!
May 31, 2023
We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!
Thank you so much for the fantastic 5-star review! We are so glad to see that our team has been helpful in resolving the issues you experienced and that they have been friendly and polite to the process. We really appreciate your kind words - thank you!
May 31, 2023
Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).
Thank you so much for your 5 star rating! We are so glad that you enjoyed our team's effort, especially our agents' efforts. It was great to hear you had no issues with the sign-up process or set-up of the wholesale. We truly value your support!
May 31, 2023
One of the best supports I have ever talked to. Clear information Screenshots Screen recordings Meetings explaining Thanks Jennie!
We are extremely grateful for your 5-star rating and kind words! We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable! Thank you very much!
May 30, 2023
Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!
Thank you so much for your 5-star rating! We really appreciate your positive feedback on our very professional and responsive customer service. We are so glad that we were able to help you with your set up and that you would highly recommend our app! Thank you for your kind words and support! :)
May 30, 2023
B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.
Thanks so much for your 5 star rating! We are so grateful to hear you've found the B2B/Wholesale Solution to be a great app with fast communication, great support and lots of features. Thank you for your support!
May 29, 2023
The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.
Thank you so much for your 5 star rating and kind words! We are so delighted to hear that our agent was both fast and professional in providing the support you needed. Your positive feedback is truly appreciated.
Jan. 23, 2024
Amazing customer service! Jennie and her team have been extremely quick to reply and address any customizations or questions I may have. I highly recommend this app if you are looking for a B2B solution for your website. It has quickly solved all of our B2B problems. 5 stars for this wonderful team! 1/23/24 update: I am still receiving wonderful customer service from BSS: B2B/Wholesale Solution! We recently changed our name and domain to walstonarchitecturalproducts.com and they helped us transition smoothly.
Thank you so much for your 5 star rating! We really appreciate your kind words about our agent and our team. We are very glad that we could help solve all of your B2B problems. Thank you again for your positive review.
May 23, 2023
Very helpful support. Recommend it highly and it is really easy to use and implement. Very good overall!
Thank you so much for your 5 star rating and kind words about our service! We are delighted to hear that our support was very helpful and that you think our product is easy to use and implement. We are grateful for your positive experience. Thank you!
May 22, 2023
great app and professional team support, problems solve fast! I will pay for it, and I will recommend this to my friends
Thank you so much for your 5 star rating! We are thrilled you are happy with our great app and our professional team who solve problems fast! Your support means so much to us and we appreciate it. Thank you for your recommendation, we hope your friends will enjoy our services as much as you do!
Feb. 9, 2024
I like this app, and support is brilliant. Thank You!
Thank you so much for your 5-star rating! We are so glad that you find the software good and that the support team is responsive and helpful. We really appreciate your feedback!