BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
975
chart
#906
All reviews
Review RSS Feed
Aug. 17, 2023
Very helpful customer service, the only complaint being requests for unnecessary access to some permissions but this has been resolved.
Aug. 10, 2023
Great solutions for B2B wholesale and excellent customer support! Always reply and fix the issues in seconds. Kindly recommended!
Thank you so much for your 5 star rating! We are so glad that you appreciate our great solutions for B2B wholesale and excellent customer support. It truly means a lot to us. Thank you again!
Aug. 10, 2023
Amazing support by Jolie, thanks for helping me out with the installation. They are much appreciated! The app work as expected and it will help us a lot developing our business online.
Thank you so much for the 5-star rating! We really appreciate that you found our support to be amazing and that our app works as expected. Your feedback is invaluable to us and helps us in our mission to develop our business online. Thank you again!
Aug. 10, 2023
Jennie and the BSS team have been an amazing support in getting us up and running. This is now our second store where we use this App and we have been nothing but satisfied.
Thank you so much for your rating! We are delighted to have your support for both stores and we are glad that the BSS team has been able to provide you with excellent service. We will continue to strive for excellence and make sure our services remain outstanding. Thank you again for your kind words.
Aug. 8, 2023
This is exactly what we were looking for in a B2B app! We tried another app, only to find out it didn't work with international pricing, where this one works with international pricing and it integrates better creating a more seamless experience for our customers. Install was as easy as asking for it. I highly highly recommend B2B/Wholesale Solution if you sell wholesale at all.
Thank you so much for your kind words and your 5 star rating! We are thrilled to hear that this app was exactly what you were looking for and that it works well with international pricing and creates a seamless experience for your customers. We are proud of our easy install process and are delighted that you highly recommend our B2B/Wholesale Solution for wholesale selling. We truly appreciate your positive feedback!
Aug. 8, 2023
Bisher haben wir gute Erfahrungen mir der App gemacht. Der Support ist sehr hilfsbereit und konnte bisher immer eine Lösung anbieten. Vielen Dank!
Thank you so much for your 5-star rating! We are delighted that you have had good experiences with the app and that our support was able to help you with a solution. We really appreciate your feedback!
Aug. 8, 2023
Jena has helped me a lot of setting up this app. It's a really great and well-thought-out app with many features and adjustability. If I have any issues, I can contact them, and it'll be fixed in no time. I was looking for a B2B App for a long time and finally found one that fit my requirements.
Thank you so much for the 5-star rating! We are so glad to hear that our agent has been helping you set up the app and that you found it to be well-thought-out and with great features. We also appreciate your appreciation for our customer service We're really glad we were able to meet your requirements!
Aug. 8, 2023
BSS Commerce made an app with plenty of useful functionality for B2B eCommerce. Our first support request was answered quickly and the issue was resolved just as quickly and thoroughly.
Thank you so much for your 5-star rating and positive feedback! We are delighted to hear that our app provided you with plenty of useful functionality and that the support request was answered quickly and the issue resolved thoroughly. We are so glad that we were able to help!
March 9, 2026
Works amazing, June was able to assist me efficiently and solve all of my issues! Support is awesome! Highly recommend using this for your B2B wholesale solution! This completely solved our custom discounted pricing with ease, after trying 10+ other pricing/b2b apps I can see with confidence this is by far the best one!
Thank you so much for your 5 star rating! We appreciate that you noticed how amazing our product works and that our agent was able to help you efficiently and solve all of your issues. We are so glad that you find our support to be awesome and that you would recommend our B2B wholesale solution. Thank you again for your review!
Aug. 3, 2023
So far, the support has been great. As we are on EST in the US, it is a little tricky because of the time difference but they solved something correctly without my immediate input and we were very pleased.
Thank you so much for your lovely 5 star rating! We are absolutely delighted to hear that our support has been great and that you were pleased with our ability to solve something correctly without your immediate input. We appreciate your kind words and we are glad you are satisfied with our service.
Aug. 1, 2023
Ottimo servizio con un assistenza impeccabile. Lo consigliamo a tutti coloro che hanno bisogno di modificare e customizzare i prezzi per un segmento di clientela.
Thank you so much for your 5 star rating! We are thrilled that you found our service to be excellent and our assistance to be impeccable. We are glad that you were satisfied with our ability to modify and customize prices for a customer segment and that you would recommend us to others. Thanks again for your kind words!
Feb. 27, 2026
Very quick response time, someone is always there to help us with any issues we are experiencing. Particularly when the prices on our site disappeared, the BSS guys helped us straight away and gave us a detailed response as to the reasons for the issue and ways to combat it in the future.
Thank you for your feedback! We are glad that you are enjoying our service. However, your feedback seems to be quite a positive one but then you left a 3-star review so something seems to be missing from our end which haven't met your satisfaction yet. If you need any further support from our team, don't hesitate to let us know. Hopefully, our service and our app will help to revise your experience with us. We always strive to keep our customers happy!
July 24, 2023
This app has been the perfect solution to our Trade program. Their customer service is incredible and has been so helpful setting everything up.
Thank you for your five-star rating! We are delighted to hear that this app has been the perfect solution to our Trade program and that our customer service was incredible and helpful in getting it set up. We truly appreciate your positive feedback!
July 24, 2023
Great app with multiple functionalities in one. Customer support is also very helpful and responds quickly.
Thank you so much for your 5 star rating! It's great to hear that you appreciate our app and its multiple functionalities, as well as our excellent customer support service!
July 21, 2023
Really good functionality, simple to set up. Emma and the team have been very helpful with any bugs that crop up. There's a couple of niggles with it where I think the app could be improved which I've suggested to the team - with these little improvements it's definitely a 5* app, and even without them it's still allowed us to move our B2B website from Magento 2 to Shopify!
Thank you for your rating and kind words! We appreciate your feedback on how we can make the app even better and have passed your suggestions to the team. We are happy to hear that you were able to move your B2B website from Magento 2 to Shopify and we are grateful for your support. Again, thank you so much for your support.
July 20, 2023
Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced. However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle. Hopefully, you can reach us out at [email protected] so that we can assist much further and help you revise your experience!
July 20, 2023
The app is super easy to use and to implement, and any struggles along the way are fixed clearly and swiftly by the support team. A great app, and even better assistance!
Thank you so much for the 5 stars! We really appreciate your kind words about the app being easy to use and about the fantastic support team. We are so glad you have had a great experience!
July 19, 2023
By far the easiest and best app to use for wholesale. The service they provide is top-tier and super helpful!!
Thank you so much for your 5-star rating and for your kind words about our services and user experience! We really appreciate you taking the time to let us know how much you enjoy using our app. It means a lot to us!
July 18, 2023
Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating! We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service. Thank you for your support!
July 12, 2023
Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app, with loads of amazing features worth using!
Thank you so much for your 5-star rating! We're so glad to hear that our customer support was so nice and that all of your requests were fulfilled with good communication. It's great to hear that you think our app has loads of amazing features worth using! We appreciate your feedback.