Zapiet ‑ Pickup + Delivery
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The support I received today was TOP TIER. I felt valued and appreciated. A simple chat for support on a very important issue at my store quickly turned into a voluntary phone call that solved the problem. Amazing support!
Hi Crystal, Thanks a bunch for that lovely review! The pleasure was all mine. I'm glad we were able to take the time to really figure out the situation and find a solution that fits your awesome and custom creations, If ever there's something we can help with, you can count on us! Steph
Support team is super responsive!
Hi Rachel! Thanks a bunch for sharing your review . It’s always a pleasure to help you out with the Zapiet - Pickup + Delivery app. Remember, you can reach out anytime you need a hand . Regards Betty
Always receive quick support! Thanks for your help with my checkout button, Pavlo! Appreciate your help so much!
Hi Kirstyn, You’re very welcome, and thank you for taking the time to share the feedback! I’m really glad I was able to help you quickly enough and keep things running smoothly for you. If you ever need help with anything else, we're just a message away. Warm regards, Pavlo
Stephane stepped in after a 9hour emergency with our store and totally fixed it and gave a solution that saved the day, amazing! thanks so much Zapiet team and stephane!
Hi Jay, Thanks for the wonderful review! It was a pleasure working with you last night and figuring out a solution that works for your business. We're never too far away to help, you can always count on us! Wishing you a wonderful holiday period, Steph
Excellent app and outstanding support! We needed Zapiet to segment a city by postal codes and set up specific delivery areas and rates, and the app does it perfectly. The functionality is exactly what we were looking for. A special shout-out to Jeanette from the support team, who guided us through the entire setup process from start to finish and made sure everything was working flawlessly. Thank you so much for your help, Jeanette!
Hello Diego, Thank you so much for your kind words! It was such a pleasure to work with you and to help get your rates up and running. If you need anything at all, please let us know. We will be happy to assist! Jeanette
We have been using this app for over a year and we love it and it makes delivery and checkout easy with custom rates and zones. Sri was very helpful when I asked for support. Thank you!
Hi Allison Thank you so much for the wonderful review! It truly means a lot to hear that Zapiet has been supporting your business for over a year. I’m really happy I could help make things a little easier for you today. If you ever need assistance again , I’m always here to help. Thanks again for taking the time to share your experience! Best, Sri
un peu chère mais super bien et un service top et très rapide merci LaurentP
Hi Laurent! We truly appreciate you taking the time to leave a review! If you ever need any assistance, don’t hesitate to reach out. Best regards Betty
Excellent customer service, and their AI customer service bot is also super helpful. I'm a new seller and just getting set up and they've made it easy. Thanks Zapiet!
Hi Ashley, Thank you very much for taking the time to leave a review, it's much appreciated! It was a pleasure helping you get your rates set up and running. If you ever need any further help, please do reach out! Best, Allan
Great Customer Service, Quick Responses, Exceptional Explanations.
Thank you so much for the amazing review! I truly appreciate your kind words and I’m really glad I could help. It means a lot to know you had a positive experience. If you ever need anything again, I’m always here and happy to assist. Srivastav
Thank you so much for the review. We truly appreciate you taking the time to share your experience and we’re glad you’re happy with everything. If you ever need anything else, we’re always here to help. Muiz
Hello Shannon, I sincerely appreciate your generous 5-star rating and the trust you’ve placed in me. Your support motivates me to keep giving my best every time. Regards, Rutvik
Fast, reliable and with in depth knowledge of the app
Hi Tatiana, Thank you very much for taking the time to leave such a nice review! I'm glad I was able to help & get your distance validation all sorted. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Awesome customer service, Sri did amazing work. He was more than willing to help, and it solved the current problems. We are absolutely satisfied with Sri's service! Would recommend!
Thank you so much for your kind words and recommendation. I'm delighted to hear that I was able to help resolve the issues you were experiencing and provide the support you needed. Knowing that you are satisfied with the service means a great deal to me. Thank you for choosing Zapiet - Pickup + Delivery. If you need any further assistance in the future, please feel free to reach out. Warm regards, Srivastav
This app is awesome! Using this in combination with the Rates by Distance app has finally allowed us to offer local delivery to our customers fairly. After spending hours going around in circles trying to make certain parts work, I finally reached out to support, and they were so incredibly helpful, even fixing some issues I hadn't realized were there! Having quality support makes a big difference, and their support is top-notch!
Hi there! Thank you so much for your wonderful review. It was truly a pleasure to assist you with the app. Remember, if you ever need a hand, we're always here to help. Just reach out anytime! Best regards Betty
Stephan is an expert and knows how to sell features and coordinate shopper experience Thank You
Hi Gerry, Thanks for the review! I'm glad we got to speak on a live call and get the setup off the ground together. If you ever need a helping hand down the road, we'll be there for you, Steph
Solved my local delivery/shipping configuration promptly . Kind, professional and efficient service .
Hi there! Thank you so much for the wonderful review. We truly appreciate your kind words, and it was a pleasure assisting you. Feel free to reach out anytime! Best regards Betty
great and quick service! also Betty was very personable!
Hi there! Thanks for taking the time to leave a review! We’re happy to hear everything went well and hope to serve you again soon. Best regards Betty
Betty was very knowledgable and was able to answer my questions, provide links so I can access the "how to" if I need to change again in the future. 100/10 but her inclusion of images/gis makes it 50,000/10
Hi there! Wow! Thanks for a wonderful review! It was my pleasure helping you out with the app. Feel free to reach out anytime you need a hand. Best regards Betty
The support team has been incredible in helping resolve some issue that came up with the app and my Shopify setup. Between Betty & Pavlo, they were both so amazing at helping me figure out the conflicts I had with my store and now it works seamlessly. Thanks for the help and for making my life just a little easier. Jessica also was able to help resolve some additional changes that needed to be made and she did it so quickly and perfectly, she even stayed after her shift was over to help complete the request I had! Everyone is so helpful! Allan was extremely helpful today too!
Hi Ivette, thank you so much for your kind words. It is always gratifying to know I was able to help. Best wishes, Allan
Jessica was super helpful with the support!
Hi Devin, Thank you so much for this wonderful 5-star review! It was an absolute pleasure assisting you with your store. We know how vital a seamless pickup and delivery setup is for a busy coffee business, and hearing that our support team was super helpful completely makes our day! We are so incredibly happy to have Kuppa Joy Coffee on board with us. If you ever need anything else down the road, you know where to find us. Wishing you tons of success! Best regards, Genesis
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