Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,610
chart
#287
All reviews
Rating Breakdown
Review RSS Feed
Oct. 9, 2023
We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.
Oct. 7, 2023
Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.
Hi Sean! Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀 💫 Warm regards, Betty, Ronan & Stephane
Oct. 5, 2023
Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.
Hi, Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :) It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business! Bogi Assistant Support Manager
Oct. 5, 2023
Hi there! Thank you so much for giving our app a 5-star rating! Your support means a lot to us, and we truly appreciate it. If you ever need any assistance or have questions in the future, please don't hesitate to reach out. We're here to help whenever you need us. 😊🌟 Warm regards, Betty
Oct. 2, 2023
Fabulous Customer service!
Thank you for your review Jaclyn! It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica
Oct. 2, 2023
I recently integrated Zapiet's Pickup + Delivery app into our store, and I must say, their support team has been nothing short of outstanding. From start to finish, the experience was smooth and stress-free, largely thanks to their responsive and knowledgeable support. Whenever I had a question or ran into a minor hiccup, the Zapiet support team was there to help. Their response times were impressively quick, with most queries addressed within a matter of hours. The level of expertise displayed by their support staff was evident in their thorough explanations and step-by-step guidance. One standout feature of Zapiet's support is their dedication to finding solutions tailored to my specific needs.
Hi Kenneth, I greatly appreciate your positive feedback regarding your recent experience with our Zapiet Pickup + Delivery app and support team. It's wonderful to hear that our responsive and knowledgeable support made your integration process smooth and stress-free. We're dedicated to providing tailored solutions to meet your specific needs and will always be here to assist you promptly. -Veno
Sept. 30, 2023
María Fernanda Banegas fixed my problem with one communication!! I so appreciate her ability to understand my problem and take action without a 4 day lag. Very helpful.
Thank you so much for your kind words it was a pleasure assisting you! Should you need anything else down the road do not hesitate in reaching back here. We are always happy to help 💚 María
Sept. 29, 2023
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou, Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks. Cheers, Klaudia
June 24, 2024
An application that works very well, very responsive support. I recommend it with my eyes closed!
Merci Josephine d'avoir laissé un avis. J'ai eu le plaisir de vous aider avec vos tarifs dans notre application Zapiet - Pickup + Delivery. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à envoyer un message. Merci, Jessica
Sept. 28, 2023
Hello, Thank you for your review of Zapiet - Pickup + Delivery! We're pleased you're happy with it! Best wishes, Bogi Assistant Support Manager
Sept. 27, 2023
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Hi Kori, Thank you very much for leaving a review It was my pleasure helping you get our Zapiet - Pickup + Delivery widget installed on your new theme and also to add a couple of locales files so that the correct language appears on your information page. If you have any other questions down the road or need any further assistance, please do not hesitate to send us a message. Best wishes, Jessica
Sept. 25, 2023
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out. If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out. We're here to help and continuously improve and help. Thank you for being a valued user! - Herman
Sept. 21, 2023
Great support. Love the app.
Hi there, Thank you for your review, it's very much appreciated It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Sept. 19, 2023
Wow! I received the best support. They guided me through everything and took care of setting up most of the configurations. I really appreciate it. Thank you!
Hi Korey, I truly appreciate your review! It's been a pleasure to assist you, and I'm thrilled to hear that I've been able to provide you with the support you needed with Zapiet - Pickup + Delivery. If there's anything else you require, please don't hesitate to reach out to us. Warm regards, Pavlo
Sept. 19, 2023
Hi Sebastien, It was so nice chatting and helping you to get all of your rates set up with our new rates function in our Zapiet - Pickup + Delivery app and giving your customer's a great checkout experience. If you have any other questions down the road, please do not hesitate to send us a message. Thank you, Jessica
Sept. 6, 2023
Probably the best customer service I've ever experienced across any theme or app provider. They were kind, patient and the app works really well.
Hello Marion, Thank you for your wonderful review! We are thrilled to hear that our app is user-friendly and that our support is prompt. It has been a please assisting you and helping your business succeed! If you have any other questions or need any further assistance, please do not hesitate to send us a message. Cheers, Diego & Betty
Aug. 31, 2023
They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management
Hi Rachel, Thank you very much for leaving a review It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to send us a message. Cheers, Jessica
Aug. 30, 2023
We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box. We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!
Hi Nick, I wanted to thank you for leaving such a great review. It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery. If you have any more questions or concerns, please don't hesitate to contact us! Best wishes, Diego
Aug. 30, 2023
Clemency is super helpful! Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!
Hi there! Thank you so much for taking the time to share your review :) It was a pleasure working with you and getting you set up with our new rates function! If there is anything else we can help with, please do not hesitate to reach out. Hoping you have a lovely day, Clemency
Aug. 24, 2023
First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond. As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.
Hi Deanna, Thank you for your review and very kind words It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app. If you need any further assistance or have any questions, please do not hesitate to send a message. Cheers, Jessica