Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,612
chart
#421
All reviews
Review RSS Feed
Aug. 6, 2025
Really helpful and impressive customer service from Jessica. Solved my problem with a few minutes and then went on to fix some other things that I hadn't spotted. Very much appreciated
Thank you so much for your lovely review Tim! I'm really glad I could help solve the issue quickly with our Zapiet ‑ Pickup + Delivery app — and catch a few extras along the way. It was a pleasure assisting you, and I truly appreciate your kind words. If you ever need anything else, I'm just a message away! Jessica
Aug. 6, 2025
Jessica and/or Betty as very good and thorough at helping. They will make sure your questions are answered and your expectations are surpassed.
Hi Lori, Thank you so much for your kind words! We're truly happy to hear that you felt supported and well taken care of. If you ever need anything else, don’t hesitate to reach out — we're always here to help! Warm regards, Betty & Jessica
Aug. 6, 2025
Hi Rory! Thank you so much for your review. It was my pleasure helping you with the issue you were experiencing with the app. Please know that you are always welcome to reach out to us for any assistance you may need. We are more than happy to lend a helping hand whenever you need it. Best regards Betty
Dec. 17, 2025
Betty was super helpful with a query I had. She helped resolve the issue and also explain what it was so I knew what was going on. The team are always quick to solve questions on their live chat. Highly recommend.
Hi Shaun! Thank you so much for your wonderful review! It was a pleasure assisting you with the app today. If you ever need help, feel free to reach out anytime. Best regards Betty
Aug. 5, 2025
Thank you, Jenny! Your 5 stars made all our efforts worthwhile. We truly value your trust and look forward to assisting you next time!
Oct. 9, 2025
Very Helpful!
Using app
Over 8 years
Total reviews
2
Average rating
5.0
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Lui
Aug. 1, 2025
Zapiet ha sido una herramienta útil para gestionar entregas y retiros locales en Shopify. Fácil de configurar, buen soporte y mejora la experiencia logística del cliente.
¡Muchísimas gracias por tomarte el tiempo de compartir tu experiencia! Me alegra saber que Zapiet te ha resultado útil y que hayas encontrado fácil la configuración. Si en algún momento necesitas una mano con algo o tienes preguntas, no dudes en escribirnos. ¡Estamos aquí para ayudarte siempre que lo necesites! Jessica
Aug. 1, 2025
great experiance and customer help
Hi Matthew, Thank you for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 1, 2025
I was really struggling with a few issues in the Zapiet app, but Jessica came to the rescue! Her customer service was outstanding. She was incredibly patient and resolved all my problems really fast. I'm so relieved and impressed by her efficiency and helpfulness."
Thank you so much for your kind words! I'm really glad I could help get everything sorted out quickly for you with our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you, and I’m always here if you need anything else. Your feedback truly means a lot! -Jessica
Aug. 1, 2025
感谢客服Rutvik的协助。
Thank you! Your 5-star review means a lot to our team. We're so happy you're enjoying the app and appreciate your continued trust in us. Regards, Rutvik.
July 31, 2025
App has been really great so far. Saved me hours of integration and middleware builds. Support was quick, very helpful, and solved my issue within a few minutes.
Thank you so much for the kind words! We’re thrilled to hear the app has been helpful and saved you valuable time. If you ever need anything else, we’re just a message away! Jeanette
July 30, 2025
Muiz is really Helpful and high efficient. Fixed our problems so quickly.
Thank you so much for your kind words! I'm really glad I could help and that we were able to resolve the issue quickly. If you ever need anything else, don't hesitate to reach out! - Muiz
July 30, 2025
Jessica was very helpful. Solved the problem fast
Hi Gayane, Thank you for your review and kind words! I'm so please to have been able to help and get everything resolved with our Zapiet ‑ Pickup + Delivery app. Please do reach back out if you have any questions or need any further assistance. Warm regards, Jessica
July 30, 2025
Great app. And for me the most important features are blackout dates and different preparation times - none of the other similar apps give those
Hi Andrii, Thank you so much for the wonderful review! I was a pleasure helping you and it's great to hear that our features are exactly what you are looking for! -Steph
July 30, 2025
Exceptional technical support! I am using Shopify (Grow) with Zapiet - Pickup + Deliver and another 3rd party app. When I experienced some integration issues Zapiet technical support was there for me. I spoke with two tech support representatives from Zapiet, Pavlo and Nandita, and both provided the best support I have received in a very long time. They resolved all of my issues and left me extremely satisfied. Thank you! Edward - Mission Mills Bakery.
Edward, you just made our day! Thanks a ton for the glowing 5-star review. We're so grateful and really appreciate you taking the time to share your experience. Looking forward to serving you again soon! Pavlo & Nandita
July 30, 2025
We had an issue with our Shopify store, and Nandita went above and beyond to help us resolve it. She was fast, knowledgeable, and incredibly patient, walking us through each step and even helping us understand how to avoid similar issues in the future.
Thank you. We truly appreciate your support and are so glad to hear you had a great experience with Zapiet. If there's ever anything else we can help with, feel free to reach out. We are always there for you.
July 29, 2025
good interface, good support team easy to set up, only took me a few hours to get everything (and it's a lot) all working correctly
Hi Lisa, Thank you for taking the time to leave such a nice review, it is very much appreciated! It was great chatting with you and helping to get our Zapiet ‑ Pickup + Delivery setup for you and your store. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
July 29, 2025
Thank you so much for the review! We're thrilled to hear that you had a great experience. Your support means the world to us, and we’re here anytime you need assistance. Thanks again for choosing us!
July 28, 2025
Very helpful and sweet. If it means anything, I tried using chat gpt to help me figure it out and I only made things worse meanwhile Valentina did it for me in two seconds! : D
I'm so glad to have helped and really appreciate you taking the time to leave such a lovely review for our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Valentina