Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,612
chart
#421
All reviews
Review RSS Feed
July 27, 2025
Very versatile app, and awesome support!
Hi Sean, It's lovely to see your feedback here, thank you for your time! It's been a pleasure to help you, and I hope you enjoy using our app. We are here to assist you any time, feel free to get in touch with us! Warm regards, Pavlo
July 26, 2025
Laura from Zapiet. ID: 215470024359209, is the bees' knees! I'm extremely grateful for her quick and friendly responses (and over the weekend to boot)! It was a quick fix once I finally decided to reach out to support. Lesson learned: Save myself hours of code tinkering, and widget fiddling and head straight to Zapiet support if I can't resolve an issue. Thank you Laura and Zapiet Support Team! You guys rock like Ozzie!
Hi Jason, Thank you so much for your kind words! I'm really happy I could help get things sorted quickly for you with our Zapiet ‑ Pickup + Delivery app. Please don’t hesitate to reach out anytime you need a hand — we’ve got your back! Warmly, Laura
July 26, 2025
Jessica Merchant Support Specialist [email protected] / +44 20 4526 8806 Thank you so much for your help!!
Hi Pavel, Olga & Kirill, It was really lovely chatting with you all and helping to get you setup with our Zapiet ‑ Pickup + Delivery. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica
July 25, 2025
helped with everything that i needed
Hi Carolina, I'm so glad that I was able to help you with our Zapiet ‑ Pickup + Delivery app! If you need anything, please do reach out! Laura
Nov. 4, 2025
Great support from Jeanette over the last couple of days, thank you so much!
Hi Jon, it was truly my pleasure to help you! If you need anything at all, don’t hesitate to reach out, we’re always happy to assist. ❤️ -Jeanette
July 25, 2025
Excelente y oportuno soporte, y nos encanta que sea en Español. Jeanette es muy empática y muy clara en su asesoría. GRACIAS!!!
Sonia, mil gracias por tu review. Es un verdadero placer poder ayudarte a ti y a tu equipo. Por favor, no dudes en escribirnos si necesitas algo, siempre será un gusto apoyarles.
July 25, 2025
Hi David! Thank you for taking the time to send us your review. Please know that we are always here to lend a helping hand whenever you need it. Don't hesitate to reach out to us anytime. Best regards, Betty
July 24, 2025
Brian was such a great help. He go above and beyond to assist us.
Hi Maria, Thank you very much for your kind review of my support for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Brian
July 24, 2025
No other app can do what we needed in our particular situation. Top notch support from Angelo as well.
July 24, 2025
Quick response to issue, with knowlegable fix in a very short time! Helpful and friendly live chat
Hi Thank you very much for the kind review for Zapiet - Pickup + Delivery. Always happy to help, if you need us again you know where we are! Jayne
July 24, 2025
Hi Miriam! Thank you for your review! It was a pleasure helping you out the other day! If you ever need a hand always feel free to chat in anytime! Best regards, Betty
July 24, 2025
Angelo is a great help to me!! He is very detailed and solved my issue within a short period of time :)
Thank you for taking the time to leave a review Charlotte...it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Angelo
July 23, 2025
Hello Marisol. Thank you so much for your kind review! If there’s anything you need, please don’t hesitate to reach out — we’re always happy to help.
July 21, 2025
Zapiet solves my small businesses local delivery logistics issues, along with the associated communications. Allows our customers to select both pick up and delivery dates. Compared to other apps, it is easy to set up. I did it fairly quick and got it integrated into my store. The AI support Zach, is quite good. Helped my troubleshoot. Live tech support is available very quickly. I worked with Krystabel who was terrific! Recommend the app.
Hi Eunie, Thank you so much for taking the time to leave such a wonderful review of our Zapiet - Pickup + Delivery app! We're truly grateful for your kind words and thrilled to hear that the app is helping streamline your business and making it easy for your customers to choose their preferred pickup or delivery dates. It was an absolute pleasure assisting you with your rate setup. If you ever need anything else or have any questions down the road, please don’t hesitate to reach out—our team is always here and happy to help! Wishing you continued success with your store! Warmest regards, Krystabel
July 16, 2025
prompt response (and solution) to my technical issue!
Thank you for taking the time to leave a review Matteo, it's much appreciated! I'm glad it was a quick solution for the delivery validator widget in our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to reach out (:
July 16, 2025
They are helping me a lot during the integration, so far is the best app for my needs! Its has a lot of features comparing to other apps. 5/5 so far
Hi Franco, Thank you for your fantastic review! It was a pleasure assisting you with the app. Please know that we are always available to chat if you require any further assistance. Best regards, Betty
July 15, 2025
I was able to connect with somebody right when I was in the middle of a little crisis and Betty was so accommodating and was able to rectify the problem I was having with my rates and distance. I’m learning not to do it myself and let the pros take over and I’ll do what Im good at… Baking!! Thank you Betty for your amazing expertise, professionalism and patience! You’re the best!!!
Hi Debra! Thank you so much for the wonderful review! It was truly a pleasure assisting you with the app. If you ever need help with anything else, don’t hesitate to reach out. We are always happy to help. Best regards, Betty
July 14, 2025
Outstanding Support from Leo at Zapiet! I was going around in circles trying to fix a frustrating “No stores available with your item” error at checkout, and Leo jumped in with first-class support from start to finish. He patiently walked me through the issue, identified the conflict with Shopify’s native pickup option, and not only resolved it but also tidied up the flow and wording at checkout — even modifying the theme code to make everything look perfect. Genuinely one of the best support experiences I’ve had — fast, friendly, knowledgeable, and proactive. Thank you, Leo!
Hi Paul, Thank you so much for your kind words! I’m really glad I could help you get everything sorted and improve the checkout experience along the way. It was a pleasure working with you, and we are always here if you run into any other issues or need further assistance. Thanks again for the amazing feedback — it truly means a lot! Leo
July 14, 2025
Betty was super helpful in explaining the product. Will explore more
Hi there! Thank you so much for writing a wonderful review. It was my pleasure helping you out with the Zapiet - Pickup + Delivery app. If you ever need a hand always feel free to chat in anytime. Best regards Betty