Zapiet ‑ Pickup + Delivery
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Helpful and attentive. I've gone through different changes, and they have been helpful through it all. Easy to use and they're available to help with the little things sometimes we overlook.
Hi there! Thank you so much for a lovely review! I really appreciate you taking you time to share your feedback with us. If you ever need a hand feel free to reach out to us anytime. Regards Betty & Maria
Zapiet est une application très complète, offrant de nombreuses fonctionnalités et disponible en plusieurs langues, ce qui la rend très pratique à utiliser. Nous attendons encore les modifications concernant les tests des e-mails de récupération pour finaliser certains paramétrages. Mais leur service-client se rend disponible dès que vous avez des questions !
Thank you for the fantastic review. Your kindness means a lot and I am glad I could assist you. If anything else comes up, I am always here to help. Lui
I truly appreciate your amazing 5-star rating. It was great working with you and I am happy to know you had a positive experience. Feel free to reach out anytime you need. Lui
Used this app for a few years now and very happy. Support team are brilliant and always on hand to help.
Thank you so much for the 5-star review. I really appreciate your support and I am glad everything went smoothly for you. If you ever need more help, just let me know. Lui
Zapiet’s app has been brilliant for our store setup — powerful features, very flexible, and integrates perfectly with our workflow. What really stands out is the exceptional support. Zack and Lui have both been incredibly helpful, providing quick, detailed responses and going above and beyond to make sure everything is working smoothly. Highly recommended.
Thank you, Tom and team, for the amazing 5-star review. It truly means a lot. I really enjoyed working with you and I am glad everything came together so well. If you ever need anything else, I am always here to help. Lui
Great functionality and amazing support by Betty!
Hi Steven! Your review made my day! Thank you! I’m glad I could support you with the app, and we are always here whenever you need assistance. Best regards Betty
Nandita was super helpful
Hello Lara, Thank you so much for the amazing review. Really appreciate you taking the time to share your feedback. We’re always here if you need anything at all, and it was honestly great working with you. Best regards, Nandita
Excellent experience with customer support. Jessica went above and beyond to help set up our products and pricing. Quick, knowledgeable, and very professional. She was attentive to my website and offerings and helped customize features so it catered to our customers and offerings.
Hi Matthew, I really appreciate your lovely words and for taking the time to leave a review!!! If you have any questions or need any further assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message. Cheers, Jessica
Been using this app for years and it's great - intuitive and well thought out. The support is excellent, when I often have queries they are quick to respond. Shout out to Maria who got me out of a jam recently :)
Hello there! Thank you for such lovely review, it was a true pleasure helping you out with your store. If you need anything else down the road do not hesitate in reaching back here, we are always happy to help! All the best, María
Amazing customer support, really breaksdown the issues face and suggests solutions - Betty support
Hi Simon! Thank you so much for taking the time to leave a review. I really appreciate it! 😊 If you ever need a hand or have any questions, don’t hesitate to reach out. I’m here to help! Best regards Betty
Pavlo provided excellent support. He was very helpful, clear, and resolved my issue quickly. Great experience!
Hi, I truly appreciate you taking the time to share your feedback. I’m glad I could assist and get everything sorted out quickly for you. It was a pleasure supporting you, and our team is always here if you need any further help! Kind regards, Pavlo
Zapiet is great! it was the only app that allowed me to customize my pickup, delivery and item availability as I wanted. The agents are awesome they will work with you on ANYTHING for a long as it takes. Jessica was able to help me get a custom plan which helped SOOO much. Betty, another agent worked with me for 3 HOURS (probably more)!!! She helped me finalize and work through the last things to finally launch my website. Betty was soo patient... my god bless her soul! I'm on the other side of the trying to staying awake while we both double check through the modifications. We all got done and I finally get to launch! Thank you to all the agents that have helped me throughout this process especially to Jessica and Betty!
Hi there! Thanks a bunch for your kind words! We’re thrilled to know you had an excellent experience throughout your encounters with us. Feel free to reach out anytime Best regards Jessica & Betty
Jesica has been extremely helpful and patient - it was a pleasure working with Jessica
Thank you very much for taking the time to leave such a lovely review! It was a pleasure chatting and help you get your rates sorted and a few other things within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Betty customized my theme super quick and really helped me understand some features (the conditional behavior with tags for shipping). She did really well!
Stephane was super quick to resolve our issue and answer additional questions - very impressed with the support.
Hi Sophie, Thanks for taking the time to write such as wonderful review! It was a pleasure helping you get our checkout widget, a personal favorite feature of mine, setup on your store. This will give your customers the very best checkout experience out there! If you ever need any further help, we'll be there for you, -Steph
This app is amazing! It does exactly what I need and more. While the tiers can be expensive, the program is pretty worth it overall. The support team in particular is amazing and very responsive. Lui did a great job resolving my issues and was super communicative!!
Thank you so much for the 5-star rating, Liliane. I am delighted to know you had a smooth and positive experience. If there is anything else you need, I am always here to help. Lui
Relentlessly helpful beyond expectation.
Hi Blake, Thank you for your review, it's really appreciated! I'm glad to have been able to help get several different bits & bobs sorted within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
I’ve had an amazing experience using Zapiet – Pickup + Delivery on my Shopify store! The app has truly streamlined our delivery and pickup operations, making everything smoother and more reliable for both us and our customers. A very special shoutout to Lui, who went above and beyond to help us. His support was incredibly fast, friendly, and professional. He patiently guided us through every issue and made sure everything was set up exactly the way we needed. It’s rare to find this level of dedication and customer care, and we are genuinely grateful! If you’re looking for a dependable solution that offers flexible delivery and pickup options paired with outstanding customer service, I highly recommend Zapiet. Thank you again to the entire team, especially Lui, for such an exceptional experience!
Thank you so much for that AMAZING review! It was an absolute pleasure helping you set up your store with both of our apps, Zapiet - Pickup + Delivery and Zapiet - Rates by Zip Code. If you need any more help, just let me know! Lui
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