All reviews

Rating Breakdown

  • 5
    92% (1,486 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,465)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2025

The app is really great and the support team especially Muiz have been quick to help and resolve any problems I faced with setup.

Store

Schuco

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and review! We're thrilled to hear that you're enjoying the app and that Muiz was able to support you quickly during setup. Your feedback means a lot to our team, and we're always here if you need anything else. Wishing you continued success with your store!

5 / 5 Share

July 16, 2025

Great help. Full run-through

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nathan, It was really nice talking with you and helping with several different aspects of our Zapiet ‑ Pickup + Delivery app. Thank you for the lovely review and if you have any questions or need any further assistance, you know where to reach us (: Cheers, Jessica

5 / 5 Share

July 10, 2025

Superb CS

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Had such a fantastic experience working with Jessica from the support team! Went totally ABOVE AND BEYOND helping my bakery set up the custom pickup settings we need. Really spent the time to understand the problem and find the right solution. Plus, Jessica was quick to respond, a great communicator and had a great attitude.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sabeena, Thank you so much for your lovely review! It was such a pleasure working with you and helping get everything set up just right for your bakery with our Zapiet ‑ Pickup + Delivery app. I'm so glad we were able to find the perfect solution together! Your kind words truly made my day, and we are always here if you need anything else down the road. Wishing you and your bakery continued success! Warm regards, Jessica

5 / 5 Share

July 10, 2025

We've been using Zapiet and it’s been a game changer for our business. The app itself is incredibly flexible and integrates smoothly with our Shopify store, exactly what we needed to manage complex delivery windows and location-based options. What really stands out, though, is the support team. Every time we’ve reached out, the response has been quick, professional, and genuinely helpful. Whether it was a small configuration question or a more technical request, the team has always gone above and beyond to get things sorted promptly. Highly recommend Zapiet to any store needing advanced logistics. The app is powerful, and the support is second to none. Thanks again

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey Sagiv Thank you very much for the kind review for Zapiet - Pickup + Delivery. Glad that we have been able to help you in your day to day needs. If you need us again you know where we are! Jayne

5 / 5 Share

July 9, 2025

We have used zapiet pickup + delivery for 5 years. We recently had a great customer support experience with Sandy who fixed an issue we had encountered in a very short time and to our satisfaction. Many thanks

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Robert, Thank you for taking the time to write us this lovely review! It was a pleasure making sure that you were running our Zapiet - Pickup + Delivery latest version. All the best, Sandy

5 / 5 Share

July 9, 2025

Everything is great, and you guys went above and beyond to help me. Thank you so much.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Josh, Thank you very much for your kind words, I really appreciate it! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

July 11, 2025

Thank you Ana

Store

My Store

Using app

--

5 / 5 Share

July 8, 2025

Store

Zietta

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your review! We are always happy to help so if anything comes up down the road do not hesitate in reaching back here. Best, María

5 / 5 Share

July 8, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi!! I just wanted to say a big thank you for taking the time to leave us a review! I was pleased to assist you, and I'm glad we were able to set up the Google API to enable local delivery. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

July 8, 2025

Valentina is a very good support, honestly their team helps me with all of my questions, they're very patient and they've fixed all my problems!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gabe, Thank you so much for your kind words! I'm glad I was able to assist you with your questions and that you found my support useful, Please feel free to chat back with us whenever. Thanks, Valentina

5 / 5 Share

July 8, 2025

Support is very good. They don't just send you the link to fix the issue, they actually do it for you. Thanks again.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We are really glad we could help and that you felt supported throughout the process. It's always our goal to not just point you in the right direction, but to make things easier by taking care of it for you whenever possible. If you ever need anything else, we are just a message away. -Muiz

5 / 5 Share

July 7, 2025

Amazing App, Awesome Support !

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, it's much appreciated! We are here if you have any questions or need any assistance (: Warm regards, Kristine

5 / 5 Share

July 6, 2025

I highly recommend Zapiet for any business looking to set up local delivery, in-store pickup, and shipping options. Pavlo assisted me with my setup, and he was absolutely incredible—resolving every issue I had and even offering thoughtful suggestions to improve how the app functions for both the store and our customers.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Carmen! It’s been an absolute pleasure having the call and assisting you. I’m delighted to hear that my help has been valuable. Please don’t hesitate to reach out if you have any questions about the app—we’re always here to support you! Warm regards, Pavlo

5 / 5 Share

July 6, 2025

Good Support Team, Krystable is Amazing

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Towhid, Thank you so much for taking the time to leave a review! It was a pleasure speaking with you over a call and assisting with the configuration of Zapiet – Pickup + Delivery. I'm glad we could get everything working as expected. If you ever need further support, please don’t hesitate to reach out—our team is always happy to help! Warmest regards, Krystabel

5 / 5 Share

July 3, 2025

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi Melissa, I really appreciate you taking the time to leave a 5-star review for our Zapiet Pickup + Delivery app! If you have any questions or need any assistance, please do reach out. Cheers, Jessica

5 / 5 Share

Dec. 2, 2025

Thanks for the great help, Jayne and Betty. Thanks for the great help, Jayne and Betty.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your wonderful review! It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app. If you ever need any help in the future, please don’t hesitate to reach out to us anytime. We're always here for you! Regards Betty & Jayne

5 / 5 Share

July 3, 2025

First off, this is an incredible app with fantastic support. The AI agent, Zack, is impressively well-trained and was able to handle most of my questions with ease. When I needed to speak to a human, I booked a call and got connected with Jayne. She was absolutely lovely and took the time to help me with everything I needed. Great experience all around!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey Rojesh, Thank you very much for the kind review for Zapiet Pickup + Delivery. It was great to chat, hear that you could find a lot of answers yourself via our articles, then have a list to ask about & work through! If you need us again you know where we are! Jayne

5 / 5 Share

July 2, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Adeel, it was a pleasure working with you. Your 5-star rating truly means a lot to us. Thank you for taking the time to share your experience. Cheers, Nandita

5 / 5 Share

June 30, 2025

Betty is patient, understanding and very detailed in going through the issues I was facing. She is always responsive and provides me straight to the point solutions to tackle my problem. I have not met such responsible and good service support team like her.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thank you so much for taking your time to write such a the lovely review! If you ever need anything, don’t hesitate to pop into chat. We’re always happy to help! Best regards Betty