All reviews

Rating Breakdown

  • 5
    92% (1,371 ratings)
  • 4
    4% (54 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,361)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2025

jessica was quick and great to deal with. thank you!!!

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, it's very much appreciated! I'm glad to have helped and get everything sorted and tweaked on our Zapiet - Pickup + Delivery app (: If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 4, 2025

Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kyle! I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Have a wonderful day! (: Leo

5 / 5 Share

Feb. 3, 2025

Quick solution.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review! Glad you're liking our app. Bogi Zapiet team

5 / 5 Share

Feb. 3, 2025

This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the right settings.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blair, I just wanted to say a big thank you for taking the time to leave us a review! It's always a pleasure to help, and I'm glad we could get everything cleared up. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. (: Leo

5 / 5 Share

Feb. 3, 2025

Jessica was very helpful in resolving my concerns as it relates to my theme and updates.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ashley, Thank you very much for taking the time to leave a review! It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget. Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

Feb. 2, 2025

Amazing Customer Service

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Christopher, Thank you so much for taking the time to write a review! It was my pleasure to help set up your store's pickup and local delivery. I'll always be here to help if you need anything! Have a great day! Krisitne

5 / 5 Share

Feb. 24, 2025

Great help! Excellent at his job. Give her a raise!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amanda! Thanks for taking the time to leave such an amazing review! I'm so glad we got everything set up for Pickup, Local Delivery, and Shipping in your store! I know how tricky it can be to ship or deliver beautiful and delicate flowers, but luckily Pickup+Delivery will help you manage that easily. (: Reach out to us anytime - we are always here to help. Have a great day! Anggy

5 / 5 Share

Jan. 24, 2025

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed. Warm regards, Pavlo

5 / 5 Share

Jan. 22, 2025

great service.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, Thanks a lot for for this review! I'm glad we were able to get your rates back online to work with your subscription solution. Should you have any further questions, we'll be there! Stephane

5 / 5 Share

Jan. 21, 2025

Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sue! It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (: We're always here to help, so reach back out anytime. Have a wonderful day! Anggy

5 / 5 Share

Jan. 21, 2025

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dominique, Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help! Let us know if there's anything else we can help with. Have a great day! Kristine

5 / 5 Share

Jan. 20, 2025

Un grand merci a Anggy pour son aide précieuse

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Jeremy, Merci beaucoup d'avoir pris le temps d'évaluer notre support! C'était un plaisir de parler avec vous, et je suis très heureuse qu'Angelo et moi ayons pu configurer les tarifs de livraison dans votre magasin. N'hésitez pas à nous contacter si vous avez d'autres questions. Bonne journée! (: Anggy

5 / 5 Share

Jan. 19, 2025

Really happy with my experience of the support! 10/10 recommend to anyone who needs help with fixing something in the app. Thanks to Pavlo, my site was up and running again in no time!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rasmus, I appreciate your feedback, it's been a pleasure to read it! I am happy to know my assistance was quick and effective, don't hesitate to reach us for any help! Warm regards, Pavlo

5 / 5 Share

Jan. 18, 2025

Using app

About 6 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Zapiet

5 / 5 Share

Jan. 18, 2025

Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet. This really saved my website. Thank you Laura!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joy, It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together. Always here to help with anything you need. Cheers! Laura

5 / 5 Share

Jan. 16, 2025

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jackie, Thank you so much for taking the time to review our app! Your 5 stars made my day! (: It was my pleasure helping out and speaking with you! I hope you have a wonderful day! Kristine

5 / 5 Share

Jan. 15, 2025

Very helpful and proactive support

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi Lian, Thank you so much for taking the time to leave us a review! It was my pleasure helping you set up your rates and wording at checkout. Never hesitate to reach out to us if you have any other questions! (: Always here for you. Take care! Angelo

5 / 5 Share

Jan. 14, 2025

They were professional and quick to address any issues that came up. Their commitment to resolving problems right away made the entire process smooth and stress-free. I would highly recommend their services.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lina! Your review made my day! I am so happy we could help with everything you needed. Never hesitate to reach out to us if you have any questions - we are always here to help! I hope you have a wonderful day! Leo

5 / 5 Share

Jan. 13, 2025

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alex, Thanks a lot for for this review! I'm glad we were able to get your rates setup and optimized together. Should you have any further questions, we'll be there for you and happy to help : ) Steph

5 / 5 Share

Jan. 10, 2025

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

HI Molly, Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly. It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going. Have a wonderful day! Manuel