All reviews

Rating Breakdown

  • 5
    92% (1,371 ratings)
  • 4
    4% (54 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,361)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2025

Wonderful

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to write a review! It really means so much to me and the whole team. It was great helping you set up your delivery days and times! Always here to help, Angelo

5 / 5 Share

April 24, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hola! Muchas gracias por dejarnos una reseña! Fue un placer hablar con usted y me alegro de que hayamos configurado sus tarifas para que pueda empezar a crear pedidos. Siempre estamos aquí para ayudar. Un saludo muy grande!! Anggy

5 / 5 Share

April 24, 2025

Ana at support was amazing! I was having some trouble with getting all our options showing up in our checkout and Ana knew exactly what to do and provided clear next steps. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your kind words! I am glad to hear the rates are now showing up at checkout! Now your costumers will be able to get their flowers delivered or pick them up. (: Do not hesitate to reach us back if anything comes up, we will continue to assist. Thanks again, Ana

5 / 5 Share

April 24, 2025

Absolutely superb support - fixed my design query very quickly and helped me understand the issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It was with pleasure! Now everyone will be able to order that amazing yellow rice without any issues. (: Do not hesitate to contact us if anything comes up, we will continue to help. Thanks for your kind review! Ana

5 / 5 Share

April 23, 2025

Amazing support!! Fixed everything I asked for help on and more!! Top notch support!!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Bryce, Thanks a ton for your amazing review! I’m really pumped to hear you had a smooth chat with me! Your kind words really keep me and our entire Zapiet support team fired up to do our best. Happy we could get your pickup set up for your locations! If you need a hand in the future, just give us a shout! Cheers, Angelo

5 / 5 Share

April 23, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eleanor, Thanks so much for taking the time to submit a review! It really means a lot to me. It was a pleasure setting up your Mother's Day delivery schedule - I just know everyone will love your flowers on such a special day! <3 Don't hesitate to reach back out anytime, we are always here to help! Have a great day! Anggy

5 / 5 Share

April 22, 2025

Great support from team members! Solve the issues I have expeirenced and timely help provided.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Liz, Thank you so much for writing a review - it means so much to me! It was a pleasure to help set up your rates in Zapiet's Pickup + Delivery. Do not hesitate to write back to us if anything comes up! Warm Regards, Ana

5 / 5 Share

April 22, 2025

Leo was amazing in helping me troubleshoot my issues! Amazing customer service from Zapiet!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Zapiet Pickup + Delivery and find that sneaky Shopify rate. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

April 22, 2025

The service from Jessica was amazing! I felt so cared for and that my needs were entirely met! so impressed as a new customer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It was great chatting and helping you get your store setup with our Zapiet - Pickup + Delivery app and also integrating our Delivery Rates by Distance app so that you can charge different rates for local deliveries. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

April 21, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there and thank you for the review! I'm glad we were able to help you get setup with our Zapiet - Pickup + Delivery app and the Doordash integration! If you have any further questions, don't hesitate to reach out :) Steph

5 / 5 Share

April 21, 2025

Stephane was so helpful!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for the awesome review! I'm glad I was able to help setup your rates and fine tune our app. And should you have any further questions, we'll be there to help. -Steph

5 / 5 Share

April 17, 2025

Ana was patient and helpful. She resolved all my concerns.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Richard, Ana here. It was a pleasure to assist! Thanks so much for leaving a review. I hope every kid gets a wonderful toy from your store! <3 Do not hesitate to reach out to us! We are here to help. (: Ana

5 / 5 Share

April 15, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you set up our pickup and delivery widget in your store!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

April 16, 2025

Support is always quick to reply and super reliable!

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi RJ, Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery and your rates clearer for you. If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! Thanks again for the lovely review; it really means a lot to us. Leo

5 / 5 Share

Aug. 19, 2025

提供及时又专业的帮助

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! I truly appreciate your support, and I’m glad I could assist you. If you need any further help in the future, I’ll be happy to be there for you. Rutvik

5 / 5 Share

April 10, 2025

Zapiet is a great app, their support is phenomenal, especially Jessica. We have very weird and strict shipping rules along with our in-house local delivery model and Zapiet have done everything required to the best of their abilities to make our unique specifications work the way we want.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daniel, Thank you very much for taking the time to leave such a lovely review! Chatting with you and working with your setup within our Zapiet - Pickup + Delivery app was fun and challenging (: If you have any questions or need any further assistance, please do reach out! Warm regards, Jessica

5 / 5 Share

April 8, 2025

Great!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Narinder, Thanks a ton for the kind words and leaving a review! I’m really happy we got your rates up and running smoothly after the changes we made! Don't hesitate to reach back out if there's anything else we can help with! Take care, Angelo

5 / 5 Share

April 7, 2025

Pavlo saved the day for our business! Growing pains are tough and there is so much to this app, but he was patient and helped me realize what I had done wrong. Thank you so much Pavlo!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your warm words! I’m really glad I could help — growing pains are part of the journey, and you’re doing great. Don’t hesitate to reach out if you need anything else! (: Kind regards, Pavlo

5 / 5 Share

April 7, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chen, Thank you for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Kind regard, Jessica

5 / 5 Share

April 5, 2025

Customer support is always great with Zapiet. Pavlo in particular helped to resolve my issue. Highly recommended.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! I'm really glad I could help. We're always here if you need anything else! Warm regards, Pavlo