Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#421
All reviews
Review RSS Feed
Aug. 25, 2025
Betty was amazing at helping me navigate through the issues i was having with the app, resolved them quickly and successfully.
Aug. 25, 2025
Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!
Thank you so much for your wonderful review! We are so glad to hear that our Zapiet Pickup + Delivery support team has been able to make things easier for your Shopify store. We’re always happy to help and truly appreciate your kind words and support! Warm regards, Zapiet
Aug. 24, 2025
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Hi Tahlia, Thank you so much for the 5-star rating. It truly means a lot! It was an absolute pleasure assisting you with the error message at checkout. Please don’t hesitate to reach out anytime you need assistance with our Zapiet – Pickup + Delivery app — our team will always be happy to help! Warmest regards, Krystabel
Aug. 23, 2025
Hi Yousuf, I am glad to see your rating here. Our team truly appreciates your support! You are always welcome to reach out to us for any assistance around our apps. Warm regards, Pavlo
Aug. 22, 2025
love this app and the support is super friendly, works fast and will keep helping you until your problem is solved! thank you Rutvik and Klaudia! I am a customer for life
Hello Lee, Thank you for your feedback. It’s always a joy to hear from customers like you. We’re glad everything went smoothly on your end and truly appreciate you choosing us. Regards, Rutvik
Aug. 22, 2025
Hi Ben, Thank you so much for your 5 star review! I truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future. -Rutvik
Aug. 22, 2025
Quick detailed and helpful support
Thank you so much, Victoria, for your kind words. I’m really glad I could provide you with quick and helpful support. Always happy to assist you again. Nandita
Aug. 21, 2025
Great customer support!
Thank you Nancy! It was a pleasure helping you and I appreciate you taking the time to leave a 5-star review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 21, 2025
The best of it's kind with free plan. Between great support team
Store
My Store
Using app
29 days
Aug. 20, 2025
Jayne was so efficient in resolving my issues.
Hi there, Thank you for taking the time to leave a review. Glad we could sort it out before you had to leave! If you need us again you know where we are! Jayne
Aug. 19, 2025
Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.
Hi Omar, That's lovely to see your review here, thank you for it! It's been a pleasure to assist you, and hopefully you'll keep enjoying the app. I wish you every success for your store! Warm regards, Pavlo
Aug. 19, 2025
Thanks to Jessica for helping so quickly.
It was a real pleasure Daniel and thank you for the lovely review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 19, 2025
Amazing customer care. Very helpful and help resolve problems fast!!!!
Thank you so much for your kind words, Rob! It was truly a pleasure to help you set up your store. Anything you need, please let us know. We are happy to help! Jeanette
Aug. 19, 2025
I must say that I was getting very frustrated getting this setup, but ask support for help and Jessica was amazing!! She basically got me all setup and running in a very short amount of time. There support saved the day. I would of probably uninstalled the app if it was not for her. Great job Jessica!!!
Hi Lee, Thank you so very much for taking the time to leave such a wonderful review! I'm so pleased to have been able to help and get you all setup and ready with our Zapiet ‑ Pickup + Delivery app for you and your store. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 19, 2025
Extrêmement satisfait du support technique. Mon problème a été rapidement pris en charge et solutionné, avec un agent (Lui) qui a été très disponible et bienveillant. Je recommande à 100%
Merci beaucoup pour votre avis ! Ce fut un réel plaisir de pouvoir vous aider et je suis ravi que nous ayons pu résoudre rapidement votre problème. Votre satisfaction compte énormément pour nous. N’hésitez pas à me recontacter directement si vous avez d’autres questions à l’avenir. Lui
Aug. 18, 2025
It takes all the manual processes we were using and streamlines and simplify's and easy to use
Thanks so much for the 5 stars! We’re thrilled to hear that our app has helped simplify your pickup and delivery processes and made things easier to manage. Your feedback means a lot to us! -Klaudia
Aug. 27, 2025
Incredibly helpful support, solved my issue immediately, and even suggested more ways I can improve my setup. So helpful!
Hi Joanna, Thanks for the wonderful review! It was a pleasure getting things sorted for your store, and I'm so glad you found the extra tips helpful. We're always here if you need anything else! Best, -Steph
Aug. 18, 2025
Jessica was extremely helpful and went above and beyond with helping with other things they noticed could be fixed. Thank you so much!
Hi Connor, Thank you very much for taking the time to leave such a lovely review! It was a pleasure chatting and helping you with a few different aspects of our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 18, 2025
Le support a su répondre à ma demande ! Avec de la patience et pas mal d'explications pour qu'on puisse se comprendre sur le problème que je rencontrais. En 1h30 c'était configurer comme je le souhaitais !
Hello Anna, Thank you so much for your wonderful 5 star review! I’m really glad I was able to help you set everything up just as you wanted. Your kind words about my patience and explanations mean a lot, and it was truly a pleasure assisting you. Please don’t hesitate to reach out if you ever need more help in the future!
Aug. 15, 2025
Amazing support! Jessica was super responsive and helped me get my delivery/pickup issue fixed, which let me publish my website sooner than I had anticipated!
Hi Nancy, Thank you very much for taking the time to leave such a lovely review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica