Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,609
chart
#287
All reviews
Rating Breakdown
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Nov. 28, 2023
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there, Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016 I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority. If you or your team have any more questions or require further assistance in the future, please feel free to reach out. All the best, Jessica
Nov. 24, 2023
We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher, I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review! We'll be near, if ever there is anything else we can help you with. All the best, Sandy
Nov. 23, 2023
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well! -Steph
Nov. 22, 2023
Great support with integration!
Hi there, Thank you for taking the time to leave a review It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery. If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks again, Jessica
Nov. 21, 2023
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day! Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨ Have a wonderful day! Jeanette
Nov. 17, 2023
Very helpful customer support
Hi! Thanks a lot for taking the time to write us a lovely review It was a real pleasure chatting with you and should anything else come up, we'll be there for you! -Steph
Nov. 17, 2023
Amazing customer service. I can't ask for anything better than this
Hi Keegan, Thank you for leaving your view, it's very much appreciated It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's. If you have any questions or need any further assistance, please do not hesitate to send a message. Kind regards, Jessica
Nov. 16, 2023
Jessica was very responsive and resolved my issue.
Hi there, Thank you sincerely for taking the time to leave a review. It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly. Should you have any further questions or require additional assistance, please don't hesitate to reach out. Warm regards, Jessica
Nov. 16, 2023
Top notch support!
Hello Todd, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego
Nov. 15, 2023
So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)
Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required. In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us. Warm regards Betty
Nov. 14, 2023
Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!
Hi David, Thank you very much for taking the time to leave such a lovely review It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Nov. 11, 2023
Krystabel is very helpful to assist me with some issues. Thankyou for being patient :)
Hi Lina! Thank you so much for leaving a lovely review. It was truly a pleasure assisting you with our Zapiet - Pickup + Delivery app and if you require further assistance in the future, please do not hesitate to reach out to our dedicated support team. Warmest regards, Krystabel
Nov. 9, 2023
Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.
Hi Alessio, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page). If you have any other questions, please do not hesitate to reach out. Kind regards, Jessica
Nov. 9, 2023
Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!
Thank you so much for the awesome review! It's great to hear that your experience with our team has been such a positive one Should you have any questions or need assistance in the future, you can count on us to be there for you! -Steph
Nov. 9, 2023
This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.
Hi there, Thanks so much for the awesome review! I'm delighted our app does everything you need and that you continue to use it. It was my pleasure assisting you today! I'm here should you need anything else. Have a great day, Kitty
Nov. 8, 2023
Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))
Hi Francesco, Thank you very much for leaving such a lovely review! It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app. Please do not hesitate to reach out again if you have any further questions. Cheers, Jessica
Nov. 7, 2023
We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.
Hi! Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉 Warm regards Betty
Nov. 6, 2023
Hi Sandra, Thank you for leaving a review, it's very much appreciated I was happy to help you via our live chat to connect our Zapiet - Pickup + Delivery app to your Shopify profile so that rates generate to checkout. If you have any questions or need any assistance, please do reach back out. Kind regards, Jessica
Nov. 2, 2023
Really good service, always there to help when you have a question and are quick to fix things or help.
Hello Katie, Thank you for taking the time of leaving this lovely review on our Zapiet - Pickup + Delivery app. Always a pleasure to help ! Do not hesitate to write us back with any questions you may have All the best, Sandy
Nov. 1, 2023
Hi Gali, Thank you very much for your review It was lovely chatting with you and helping you get your store ready for the upcoming holiday season. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica