Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,493
chart
#378
All reviews
Review RSS Feed
May 15, 2025
This app is absolutely fantastic! It supports us in so many ways, especially with tasks that aren’t possible through native Shopify features. The support team is also outstanding. A special thanks to Betty for going above and beyond with her assistance and follow-up. Truly exceptional!
Hi there! Thank you so much for your kind words! We're absolutely thrilled to hear that the app has been such a valuable support to your business. It means a lot to know we're making a difference! If there's ever anything else you need, we're always here to help. Best regards Betty
May 14, 2025
Great experience with Zapiet! We rely on their app for order statuses, and when it briefly stalled, their team quickly resolved it. Highly recommend their reliable service!
Hi Leo, Thank you for taking the time to leave our team this wonderful review! We are glad that our team was able to provide you with swift and effective help with our Zapiet - Pickup + Delivery and its POS tiles. And if you have any further questions, we'll be there to help, -Steph
May 14, 2025
Fantastic support, thank you so much!
Hey Pops Corn team, Thanks a ton for the 5-star review—it really means a lot! I’m glad I could help you out with setting different prep times based on zip codes. If you need help with anything Zapiet-related, just connect with us again anytime! We're always here to help. All the best, Leo
May 13, 2025
I cannot find enough words, Angelo from Zapiet spent almost 3, 4 hours with me on the chat trying to help me out configure some complicated issues for my business needs. He successfully and patiently helped me out configure the app to the best he could. Thank you soooo much to Zapiet, and I recommend this app for any business need pickup and delivery.
Hey Nadine! Big thanks for the kind words! It was a real pleasure helping you get everything running smoothly. Glad we tackled those bumps together and landed on a setup that fits your biz like a glove. Your shoutout goes a long way—not just with me, but the whole Zapiet team! If anything else pops up or you just want to double-check something, we’ve got your back. Wishing you continued success, Angelo
May 13, 2025
Stephane did a great job. He got me out of a bind.
Hi Alexandra, Thanks for the awesome review! I'm glad I was able to help you get rates working with your subscription app. If anything else comes up where you need further help or have any questions, we'll be there for you. -Steph
May 9, 2025
it's really perfect, am so happy
Hi Viktoriia! Thank you so much for your kind words! I'm so happy that we were able to get your delivery dates set up exactly how you want them!! It was my absolute pleasure to help, so don't hesitate to reach back out anytime. Have a wonderful day! Anggy
May 9, 2025
App could use some work but customer service was great
Hi Jana, Thank you so so much for leaving a review! It was a pleasure helping you set up your delivery limits. Glad we got everything sorted just in time for the Mother's Day rush. (: Please let us know if there's anything else we can help with. Always here for you! Cheers! Ana
May 7, 2025
Awesome support! Helped me a lot
Hi Howard, Thanks a bunch for the awesome review! It was a pleasure to help get our app up and running on your site If anything comes up, you can count on us to be there for you! -Steph
May 7, 2025
Their customer service was amazing and helped me get our store back on track!
Hi there, It made my day to read your review!! It was with pleasure! Now everyone will be able to order from your beautiful flower arrangements just in time for Mother's Day! Always here to help. Have a great day! Ana
May 6, 2025
Wonderful app, wouldn't be without it. Great support team too!
Hi James! Thank you for your review! I was happy to help, and it's great that we found a way to create your more advanced rates setup! It was great working with you. Thanks again, your kind words really mean a lot to me. Have a great day! Leo
May 5, 2025
Zapiet has top support, Jeanette was amazing!
Thank you for your review, Cyle! We're so happy to hear your feedback—it truly means a lot to us. If there’s anything you need, please don’t hesitate to reach out. It’s always our pleasure to help! -Jeanette
May 2, 2025
This app solved my local shipping challenge. Easy to work with and great support from their team
Hi Scott! Thanks so much for your kind review - it made my day! It was a pleasure helping you set up your rates. Shipping settings can be tricky, so glad we were able to get everything up and running! Shoot us a message anytime you need anything - always here to help. Cheers! (: Laura
May 2, 2025
Hi Zixin! Thanks a ton for the 5 stars! Feel free to always reach out anytime you need a hand! Best regards Betty
May 1, 2025
Hi there! Thanks so much for the 5 stars!! Feel free to reach out anytime — and have a wonderful day! :) Best regards Betty
May 1, 2025
The customer support is the best Ive ever seen. Angelo help me with my issues with the check out and he validate that everything was working as expected. Thanks again!
Hey Patricia! Big thanks for the kind words! It's always been a pleasure to help you out! I'm really happy we got your rates up and running. If you need a hand with anything else, just holler—we're always here for you! Best, Angelo
April 30, 2025
The Zapiet app is excellent — very user-friendly and powerful. While there are still a few small issues that can be improved, today I faced some technical challenges and the support I received was outstanding. I had the pleasure of being helped by Sandy, who was incredibly kind, proactive, and genuinely attentive. She went above and beyond to walk me through each point, and thanks to her, I feel much more confident in using the app.
Hi Alexander, Thank you very much for taking the time to come share your thoughts about Zapiet - Pickup + Delivery! It has been a pleasure and you know that I'm only a few clicks away if you have any more questions or need assistance. All the best, Sandy
April 29, 2025
Excellent customer service and help always. Support team is always available whenever I need them, and they find the issue and provide a solution very quickly!
Hi there! Thanks a lot for a wonderful review! We're glad to hear you had a great experience—always happy to help! Have a wonderful day ahead! Best regards Betty
April 28, 2025
Good app, an good customer service, thanks for the job you do so kindly.
Hi there, It was a true pleasure to help you with your store. Thank you for taking the time to write this review with such kind words. If you need anything in the future do not hesitate in reaching back here! Best, María
April 26, 2025
Great customer support
Hi Maarten! Thank you so much for your kind review! I’m thrilled we were able to help get your in-store pickup working. Your patience and detailed explanations were a huge help in troubleshooting, especially your Italian translations! (: If you ever need anything else, don’t hesitate to reach out. Wishing you a fantastic week ahead! All the best, Gab