All reviews

Rating Breakdown

  • 5
    93% (1,614 ratings)
  • 4
    3% (58 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 31, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the amazing rating! I really appreciate it! It was a pleasure helping you today to set up Zapiet - Pickup + Delivery app. Feel free to chat in anytime you need a hand. We are always happy to assist! Best regards Betty

5 / 5 Share

Aug. 30, 2025

Betty was a huge help in changing the locales on my checkout screen!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jennifer Thank you so much for taking the time to write such a wonderful review. It was truly a pleasure assisting you. If you ever need any help, please don’t hesitate to reach out. Best regards Betty

5 / 5 Share

Aug. 29, 2025

The app works great for our needs (a lot of pickup locations), but the support is even better. Jessica went above and beyond to fix my issue and make sure everything was set up the right way, even past what I asked for help for. You can be sure you won't be left in the dark here!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jason, Thank you so much for your kind words! I’m really glad I could help you get everything set up with Zapiet - Pickup + Delivery and make sure it was running smoothly. We truly appreciate you taking the time to share your experience! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 28, 2025

very good

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amani, Thank you much for your review! It was a true pleasure helping you out with your store. If you need help in the future do not hesitate in reaching back here, we are always happy to help out merchants! Best, María

5 / 5 Share

Aug. 28, 2025

The best customer experience with Betty when asking for support at late time.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rodrigo! Thank you so much for the wonderful review! It was a pleasure helping you set up the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We are always happy to help! Best regards Betty

5 / 5 Share

Aug. 27, 2025

Stephan was very friendly and helpful. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suzanne, Thanks for the wonderful review! It was a pleasure helping you troubleshoot the widget issue. I'm glad we could figure out the likely cause within your theme for you. We're always here if you need anything else! Best, Stephane

5 / 5 Share

Aug. 27, 2025

Sandy was excellent and installed the widget perfectly

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello James, Thank you for taking the time to write this lovely review! It has been a pleasure. Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy

5 / 5 Share

Aug. 27, 2025

Tiene muchas y muy buenas funciones. Tiene un buen panel de control y muy útil. El equipo de soporte es muy rápido y muy amables, te ayudarán en todo lo que necesites.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We’re glad to hear that our app has been helpful for your business, Sally Hambleton. Your feedback motivates us to keep going the extra mile, and we’ll keep working to make your experience even better. Thank you, Nandita

5 / 5 Share

Dec. 8, 2025

I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. My system wasn't working properly and Lui immediately fixed the error. He was quick and efficient:) It's one thing to have an app that works and another thing to have exceptional customer service and support!! Thank you again Lui , you are exceptional~10/10 HIGHLY RECOMMENDED

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Ann, thank you so much for your beautiful 5-star review. It truly means a lot. I am so glad I could support you with Pickup + Delivery and help make things run more smoothly for your store. If you ever need anything at all, I am always here for you. Lui

5 / 5 Share

Aug. 26, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the stellar review! We’re excited to continue helping your store grow and thrive. Reach out anytime, we’re always here to help. Regards, Rutvik

5 / 5 Share

Dec. 4, 2025

Using app

About 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi Katrina, Thank you very much for the review, I really appreciated it! If you need any further assistance or have any questions, please do not hesitate to send us a message. Thanks again, Jessica

5 / 5 Share

Aug. 26, 2025

Store

Etérea

Using app

Over 5 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi Kalid! Thank you so much for the amazing 5-star rating. We truly appreciate it! If you ever need anything in the future, feel free to reach out. We are always here to help!! Best regards Betty

5 / 5 Share

Aug. 25, 2025

Betty was amazing at helping me navigate through the issues i was having with the app, resolved them quickly and successfully.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your thoughtful review. It means a lot to us. I’m happy I could assist you with the delivery and pickup dates. Please feel free to reach out anytime. We’re always here to help. Best regards, Rutvik

5 / 5 Share

Aug. 24, 2025

.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tahlia, Thank you so much for the 5-star rating. It truly means a lot! It was an absolute pleasure assisting you with the error message at checkout. Please don’t hesitate to reach out anytime you need assistance with our Zapiet – Pickup + Delivery app — our team will always be happy to help! Warmest regards, Krystabel

5 / 5 Share

Aug. 23, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yousuf, I am glad to see your rating here. Our team truly appreciates your support! You are always welcome to reach out to us for any assistance around our apps. Warm regards, Pavlo

5 / 5 Share

Aug. 22, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ben, Thank you so much for your 5 star review! I truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future. -Rutvik

5 / 5 Share

Aug. 22, 2025

Quick detailed and helpful support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Victoria, for your kind words. I’m really glad I could provide you with quick and helpful support. Always happy to assist you again. Nandita

5 / 5 Share

Aug. 21, 2025

Great customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Nancy! It was a pleasure helping you and I appreciate you taking the time to leave a 5-star review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 20, 2025

Jayne was so efficient in resolving my issues.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a review. Glad we could sort it out before you had to leave! If you need us again you know where we are! Jayne