Zapiet ‑ Pickup + Delivery
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had a problem and they fixed it good service
Hi Ward, I’m really glad we were able to fix the checkout button issue on your cart widget. It means a lot to hear that you had a good experience with our support. Thanks for choosing Zapiet as your partner, we truly appreciate your trust in us. If you ever need anything else, we’re always here to help 😊 Best, Genesis
Sandy was very helpful and quick to pin point the issue I was experiencing even though it wasn't zapiet causing the issue .
Hello Darius, Thank you for your lovely words ! Don't hesitate to write me back, if there is anything else I can help you with. All the best, Sandy
Amazing support!
Hi Brooke! Thank you so much for the awesome review! It’s always a pleasure to help you out with the app. If you ever need a hand, please don’t hesitate to reach out to us anytime. Best regards Betty
Thank you very much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Zapiet Team
Rapide et précis, merci !
Hey Poème, Thanks a ton for your wonderful review! Always here to help if you need anything at all. Regards, Nandita
Best Customer Service! They do everything they can to help. Maria helped me and she did great job! App works perfect. Thank you, Maria.
Hi Joanna! Thank you for your lovely review! It's been a pleasure helping you out with your store these past few days. Do not hesitate to jump in at anytime for assistance! María
Super!! Thank you Jessica for the amazing support in the setup!
Thank you very much Giorgio!!! It was a pleasure helping to make a few adjustments and finish the setup of our Zapiet ‑ Pickup + Delivery app on your store. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Betty was a great help to me. They went above and beyond to help me, even fixing another issue that I hadn't brought up. They were quick and such a pleasure to work with. I hope that I can get connected to Betty every time I need to chat with support!
Hi Evan! Thank you so much for the wonderful review! It was truly a pleasure helping you with the issue you were experiencing with the app. If you ever need a hand again, please feel free to reach out anytime. We’re always happy to help! Best regards Betty
the people who are on staff to help walk through issues are great to work with
Hello Kia, We appreciate your thoughtful feedback. It truly means a lot to us, and we’re glad we could meet your expectations. Feel free to contact us anytime you need assistance. Regards, Rutvik
The customer service is top notch. I had questions and the agent helped me through the entire process. This App has always delivered and so has their support team.
Hi Michelle, Thank you very much for your lovely review, it's much appreciated! It was great chatting with you and I'm happy to have explained our product-specific preparation time feature. If you have any further questions or need any assistance, please do not hesitate to send a message. Warm regards, Jessica
Great service and easy to deal with
Hi there! Thank you for your review! It's been a pleasure to help you out with everything. Should you need anything in the future feel free to reach out, we are always happy to help! María
Hi there! Thank you so much for taking the time to leave a review! It was truly my pleasure to help you out with the issues you were experiencing. If you ever need a hand, please don’t hesitate to reach out to us anytime. Best regards Betty
Jessica was extremely helpful and dove deep to figure out the issue happening with the language locales for our store. She was patient and explained everything she was doing step by step. She also went above and beyond and helped make the cart images (local delivery, pickup, etc.) visually work with out store design better! Amazing experience. Thanks Jessica!
Thank you so much, Nichole! It was truly a pleasure working with you and your store. I’m so glad we were able to sort out the language locales and ensure the cart images fit seamlessly with your design. I really appreciate your kind words and your feedback on Zapiet - Pickup + Delivery. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Excellent support and experience
Hi Thalia! Thank you so much for the wonderful review! It was truly a pleasure assisting you with the app. If you ever need a hand in the future, please don’t hesitate to reach out to us. We’re always happy to help! Best regards Betty
Betty was awesome not only fixed the problem noted another problem on her own and fixed that also. Now that is what I call Customer Service. Thank you very much Betty You have been very kind, patient and understanding. This old woman is smiling again because of you. Thank you, Barbara Houle
Hi Barbara! Thank you so much for your kind words 😊 It was a pleasure assisting you with the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We're always here to help! Best regards Betty
Jessica was so helpful in helping me finish up my set up and fixing the issues I had with my store. Even gave the wonderful suggestion of changing the color to the theme we use. Thank you so much, Jessica!
Hi there, Thank you very much for taking the time to leave such a wonderful review! It was a pleasure chatting and helping you get everything setup with our Zapiet ‑ Pickup + Delivery app and adjusting the color of our widget to match your theme. If you have any questions or need any further assistance, please do not hesitate to reach out! Cheers, Jessica
Tuvimos una incidencia con el checkout y nos ayudaron de manera rápida y efectiva, muy buen soporte.
¡Muchas gracias por tu reseña Borja! Nos alegra saber que pudimos ayudarte de manera rápida y efectiva. Si tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos. Un saludo cordial, Jessica
Exceptional Support
Hi Niall, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your support means a lot! Regards, Nandita
Great customer support from Betty
Hi Ryan! I'm so glad I could assist you with the app issues you were facing. Remember, we're always here to lend a hand whenever you need it. Best regards Betty
Meets all my needs, however, I wish the customer support was faster. When you own a small business, often issues arise that need to be fixed quickly or it costs my business money. It can take a long time to get to a human which can be frustrating.
Hi Lauren! Thank you so much for sharing your review and feedback. Rest assured, we are dedicated to making your experience smoother in the future. It was truly my pleasure assisting you with the issue you faced. If you ever need a hand, remember we're always here to help! Best regards Betty
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