Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,610
chart
#287
All reviews
Rating Breakdown
Review RSS Feed
Feb. 28, 2023
Jessica is always very helpful with questions and assistance as issues pop up. The live messaging is a very helpful service
Hi Aimee, Thank you so much for your kind words and lovely review, I really appreciate it It has been my pleasure helping you with different questions regarding our Zapiet - Pickup + Delivery app and especially today with subscription integrations. Any other questions, please jump back on our chat and I'll be more than happy to help. Cheers, Jessica
Feb. 25, 2023
We absolutely love using the Zapiet app for our store as it allows us to include pickup and delivery options for our customers! The app is very easy to use and when we've had any questions or need assistance - their support team is INCREDIBLE! Huge shoutout to Klaudia, who helped us set everything up so perfectly on our store!
Hi Sam & Joe, Thanks for the glowing review We are delighted that you love using our app and that we were able to help you with offering pickup and delivery services to your customers. We are thrilled to have been able to assist you with the setup process, and your cheese and charcuterie boards looked absolutely stunning! We hope you enjoy continuing to use our app. Cheers, Klaudia
Feb. 24, 2023
This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.
Hi Beth, Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs Should you require any further support, please feel free to reach out! Cheers, Klaudia
Feb. 23, 2023
I highly recommend this app to anyone needing a delivery date picker widget. The product is fantastic and the support goes above and beyond to ensure you are set up correctly. The ongoing support this give is also amazing. Go give it a go, you will be satisfied with the app.
Hi Anna, It was my pleasure helping you this evening with our Zapiet - Pickup + Delivery app, the tags, rates, integrations, etc. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Feb. 23, 2023
Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.
On behalf of our Zapiet team, thanks for leaving such an amazing review! We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you! Please reach out to us if you need anything else! Cheers, Krystabel
Feb. 21, 2023
The Zapiet app customer service and technical assistance is wonderful! Easy to use. Jessica helped me connect to Roadie and looking forward to a smooth experiece thanks for the service!
Hi Amy, It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and getting everything set up with your rates, locations, Roadie integration, etc. If you have any other questions or need any further assistance, please do jump back on the live chat. Also thank you for been our 1,000th 5* review on the Shopify App Store :D Cheers, Jessica
Feb. 11, 2023
Great product, solved so many cart & checkout issues for us. Support team were a great help with hours of chat and emails.
Hi Stephen! On behalf of our Zapiet team, thank you so much for such a thoughtful review! It was a pleasure helping you with our Zapiet - Pickup + Delivery app and your checkout today. Please reach out to our team whenever you require further assistance in the future. Thanks for your time and have a great day ahead, Krystabel
Feb. 10, 2023
I have been using the solution for around a year now, great app and great support team. It is a bit pricy but it is definitely worth it!
Hi there! Thank you so much for your kind words, it really means a lot! It was our pleasure helping you set up our Pickup and Delivery widget in your new theme. If you have any further questions, please do not hesitate to reach out and we'd be happy to help! Have a great day, Clemency :)
Feb. 9, 2023
Fantastic, flexible app and Zapiet's support is great. We use Zapiet - Pickup + Delivery along with Zapiet - Rates by Zip Code which enables us to accommodate our store's complex local fulfilment requirements.
I appreciate you taking the time to write such a positive review. It was great collaborating with you on your store. Please don't hesitate to reach out if you ever need assistance with our store pickup and delivery app. - Veno
Feb. 9, 2023
From other similiar apps we were having bugs with, Zapiet saved our store and were really easy to get ahold of the english speaking customer agents who helped so fast and you can reenter the chat whenever if another question arrises. I am located in Colorado so I wasnt sure that this UK app would be the best choice. So far, its exactly what we wanted after torubleshooting so many other ones
Hi there, It's been a great pleasure helping you with our Zapiet - Pickup + Delivery app and setting up your rates. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Feb. 8, 2023
Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!
Thank you for the kind words and a wonderful review. It was a pleasure working with you on your lovely store. As always, we're here if you ever need help with our store pickup and delivery app. - Veno
Feb. 8, 2023
We cannot thank Jessica enough for her continued tech support and patience as we navigate our growing business! We never imagined the level of customizations this app afforded us, and Jessica guided us through all of the many offerings to help us achieve our business goals. Thank you Jessica!!!
Hi Ryan, Thank you so much for your kind words and wonderful review. It was a pleasure helping you today with the preparation and cut-off times feature of our Zapiet - Pickup + Delivery app. Any other questions or assistance, please do not hesitate to reach out. Cheers, Jessica
Feb. 7, 2023
We used Zapiet to offer Local Delivery and Store Pickup for Online Balloon business. They help us to set it up and great service afterwards. The app works great.
Hey Cherry, Thank you for the lovely review, it was a pleasure helping you set up the app on your theme. If you need any further assistance, please don't hesitate to reach back, we are always happy and ready to help. Thanks, Ismail
Feb. 6, 2023
I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.
Hi Celia, Thank you very much for the great review! I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :) If you ever need any further assistance, don't hesitate to reach back, we are always happy to help! - Steph
Feb. 3, 2023
OMGGGGGGGGG I LOVEEE THISS APPPPP!!!! YESSSS GOD SENT! Jessica, My LOVE! Thank you soo very kindly. I LOVEEE YOU!!!! GOD BLESS!!!!
Hi Michelle, I am overwhelmed with your extremely kind words and amazing review. It was my pleasure helping you today to set up and understand how preparation times work Any other questions, please do not hesitate to send a message. Have a lovely weekend! Jessica
Feb. 3, 2023
Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.
Hi there, It was my pleasure helping you today with the conditional activation feature If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks, Jessica
Feb. 3, 2023
Jelizaveta was very very helpful and patient with me. She walked me through everything step by step. Thank you so much! App works great!
Hi Jarrod, Thank you so much for your kind review! I'm glad to hear that I was able to help you with your Zapiet - Pickup + Delivery configuration! All the best, Jelizaveta
Feb. 2, 2023
Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you
Hi there, Thank you for the lovely review! I am glad I could assist you on live chat with configuring our app's settings to best facilitate local delivery on your store. Have a lovely day, Flora
Feb. 1, 2023
Hi, Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!
Hi there, Thanks for the kind words. Glad to help you get your rates & region sorted out quickly. If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help! Jayne
Jan. 31, 2023
Great app, but even better staff working for the app, Jessica went above and beyond this evening. We were really struggling with the rates and getting our shipping and local pick up options sorted, Jessica step by step talked us through it and fixed everything for us, answered a lot of silly questions from us having no idea what we are doing. I realised near the end that Jessica had actually stayed later than what her shift was to help us, yet again fix another issue with product specific preparation time. Credit to your team.
Hi Lee, It was my pleasure helping you this evening to set up your rates and product specific preparation times If you have any other questions (no question is silly), please do not hesitate to jump back on our live chat or send us an email. Cheers, Jessica