All reviews

Rating Breakdown

  • 5
    92% (1,486 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,465)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eleanor, Thanks so much for taking the time to submit a review! It really means a lot to me. It was a pleasure setting up your Mother's Day delivery schedule - I just know everyone will love your flowers on such a special day! <3 Don't hesitate to reach back out anytime, we are always here to help! Have a great day! Anggy

5 / 5 Share

April 22, 2025

Great support from team members! Solve the issues I have expeirenced and timely help provided.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Liz, Thank you so much for writing a review - it means so much to me! It was a pleasure to help set up your rates in Zapiet's Pickup + Delivery. Do not hesitate to write back to us if anything comes up! Warm Regards, Ana

5 / 5 Share

April 22, 2025

Leo was amazing in helping me troubleshoot my issues! Amazing customer service from Zapiet!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Zapiet Pickup + Delivery and find that sneaky Shopify rate. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

April 22, 2025

The service from Jessica was amazing! I felt so cared for and that my needs were entirely met! so impressed as a new customer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It was great chatting and helping you get your store setup with our Zapiet - Pickup + Delivery app and also integrating our Delivery Rates by Distance app so that you can charge different rates for local deliveries. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

April 21, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there and thank you for the review! I'm glad we were able to help you get setup with our Zapiet - Pickup + Delivery app and the Doordash integration! If you have any further questions, don't hesitate to reach out :) Steph

5 / 5 Share

April 21, 2025

Stephane was so helpful!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for the awesome review! I'm glad I was able to help setup your rates and fine tune our app. And should you have any further questions, we'll be there to help. -Steph

5 / 5 Share

April 17, 2025

Ana was patient and helpful. She resolved all my concerns.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Richard, Ana here. It was a pleasure to assist! Thanks so much for leaving a review. I hope every kid gets a wonderful toy from your store! <3 Do not hesitate to reach out to us! We are here to help. (: Ana

5 / 5 Share

April 15, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you set up our pickup and delivery widget in your store!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

April 16, 2025

Support is always quick to reply and super reliable!

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi RJ, Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery and your rates clearer for you. If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! Thanks again for the lovely review; it really means a lot to us. Leo

5 / 5 Share

Aug. 19, 2025

提供及时又专业的帮助

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! I truly appreciate your support, and I’m glad I could assist you. If you need any further help in the future, I’ll be happy to be there for you. Rutvik

5 / 5 Share

April 10, 2025

Zapiet is a great app, their support is phenomenal, especially Jessica. We have very weird and strict shipping rules along with our in-house local delivery model and Zapiet have done everything required to the best of their abilities to make our unique specifications work the way we want.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daniel, Thank you very much for taking the time to leave such a lovely review! Chatting with you and working with your setup within our Zapiet - Pickup + Delivery app was fun and challenging (: If you have any questions or need any further assistance, please do reach out! Warm regards, Jessica

5 / 5 Share

April 8, 2025

Great!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Narinder, Thanks a ton for the kind words and leaving a review! I’m really happy we got your rates up and running smoothly after the changes we made! Don't hesitate to reach back out if there's anything else we can help with! Take care, Angelo

5 / 5 Share

April 7, 2025

Pavlo saved the day for our business! Growing pains are tough and there is so much to this app, but he was patient and helped me realize what I had done wrong. Thank you so much Pavlo!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your warm words! I’m really glad I could help — growing pains are part of the journey, and you’re doing great. Don’t hesitate to reach out if you need anything else! (: Kind regards, Pavlo

5 / 5 Share

April 7, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chen, Thank you for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Kind regard, Jessica

5 / 5 Share

April 5, 2025

Customer support is always great with Zapiet. Pavlo in particular helped to resolve my issue. Highly recommended.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! I'm really glad I could help. We're always here if you need anything else! Warm regards, Pavlo

5 / 5 Share

April 4, 2025

Jessica was SOOOO helpful as always! She is always ready and on go to help me with any issues i may have!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

It's always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery app! Please do reach out if you have any more questions or need any further assistance (: Warm regards, Jessica

4 / 5 Share

July 8, 2025

Some issues with app working properly. Customer service did route us through the system and got it resolved, but took a little time. Thanks so much Jessica!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cameron & Cleigh, Thank you for taking the time to leave a review, I really appreciate it! I'm really glad that we were able to get a fix in place for your email notifications within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, you know where to reach us :) Warm regards, Jessica

5 / 5 Share

April 2, 2025

I love the customization and support is TOP NOTCH!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nikki, Thank you very much for taking the time to leave a review! I'm really glad to have been able to help you sort a few different things out on your site with our Zapiet - Pickup + Delivery app (: If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

March 31, 2025

Manuel was very fast and knowledgeable in helping me. very convenient for us and our business

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Isabelle, Your kind review made my day! I'm so happy I was able to help quickly - getting your rates and widget set up so your customers can proceed with their purchases. (: Your menu looks delicious, by the way! Let us know if you need anything else - always here for you. Have a great day! Manuel

5 / 5 Share

March 31, 2025

the agent was very responsive, answered all my questions and fixed my issues.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Sylvie for your kind words and for taking the time to leave a review for our Zapiet - Pickup + Delivery app (: Please do not hesitate to reach back out if you have any other questions or need any further assistance! Warm regards, Jessica