Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,612
chart
#421
All reviews
April 23, 2025
Hi Eleanor, Thanks so much for taking the time to submit a review! It really means a lot to me. It was a pleasure setting up your Mother's Day delivery schedule - I just know everyone will love your flowers on such a special day! <3 Don't hesitate to reach back out anytime, we are always here to help! Have a great day! Anggy
April 22, 2025
Great support from team members! Solve the issues I have expeirenced and timely help provided.
Hi Liz, Thank you so much for writing a review - it means so much to me! It was a pleasure to help set up your rates in Zapiet's Pickup + Delivery. Do not hesitate to write back to us if anything comes up! Warm Regards, Ana
April 22, 2025
Leo was amazing in helping me troubleshoot my issues! Amazing customer service from Zapiet!
Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Zapiet Pickup + Delivery and find that sneaky Shopify rate. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo
April 22, 2025
The service from Jessica was amazing! I felt so cared for and that my needs were entirely met! so impressed as a new customer.
Hi there, It was great chatting and helping you get your store setup with our Zapiet - Pickup + Delivery app and also integrating our Delivery Rates by Distance app so that you can charge different rates for local deliveries. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
April 21, 2025
Hi there and thank you for the review! I'm glad we were able to help you get setup with our Zapiet - Pickup + Delivery app and the Doordash integration! If you have any further questions, don't hesitate to reach out :) Steph
April 21, 2025
Stephane was so helpful!
Hi there! Thank you for the awesome review! I'm glad I was able to help setup your rates and fine tune our app. And should you have any further questions, we'll be there to help. -Steph
April 17, 2025
Ana was patient and helpful. She resolved all my concerns.
Using app
Over 2 years
Total reviews
2
Average rating
5.0
Hi Richard, Ana here. It was a pleasure to assist! Thanks so much for leaving a review. I hope every kid gets a wonderful toy from your store! <3 Do not hesitate to reach out to us! We are here to help. (: Ana
April 15, 2025
Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you set up our pickup and delivery widget in your store!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo
April 16, 2025
Support is always quick to reply and super reliable!
Hi RJ, Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery and your rates clearer for you. If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! Thanks again for the lovely review; it really means a lot to us. Leo
Aug. 19, 2025
提供及时又专业的帮助
Thank you so much for the 5-star rating! I truly appreciate your support, and I’m glad I could assist you. If you need any further help in the future, I’ll be happy to be there for you. Rutvik
April 10, 2025
Zapiet is a great app, their support is phenomenal, especially Jessica. We have very weird and strict shipping rules along with our in-house local delivery model and Zapiet have done everything required to the best of their abilities to make our unique specifications work the way we want.
Hi Daniel, Thank you very much for taking the time to leave such a lovely review! Chatting with you and working with your setup within our Zapiet - Pickup + Delivery app was fun and challenging (: If you have any questions or need any further assistance, please do reach out! Warm regards, Jessica
April 8, 2025
Great!
Hi Narinder, Thanks a ton for the kind words and leaving a review! I’m really happy we got your rates up and running smoothly after the changes we made! Don't hesitate to reach back out if there's anything else we can help with! Take care, Angelo
April 7, 2025
Pavlo saved the day for our business! Growing pains are tough and there is so much to this app, but he was patient and helped me realize what I had done wrong. Thank you so much Pavlo!
Hi, Thank you for your warm words! I’m really glad I could help — growing pains are part of the journey, and you’re doing great. Don’t hesitate to reach out if you need anything else! (: Kind regards, Pavlo
April 7, 2025
Hi Chen, Thank you for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Kind regard, Jessica
April 5, 2025
Customer support is always great with Zapiet. Pavlo in particular helped to resolve my issue. Highly recommended.
Hi, Thank you so much for your kind words! I'm really glad I could help. We're always here if you need anything else! Warm regards, Pavlo
April 4, 2025
Jessica was SOOOO helpful as always! She is always ready and on go to help me with any issues i may have!
It's always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery app! Please do reach out if you have any more questions or need any further assistance (: Warm regards, Jessica
July 8, 2025
Some issues with app working properly. Customer service did route us through the system and got it resolved, but took a little time. Thanks so much Jessica!
Hi Cameron & Cleigh, Thank you for taking the time to leave a review, I really appreciate it! I'm really glad that we were able to get a fix in place for your email notifications within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, you know where to reach us :) Warm regards, Jessica
April 2, 2025
I love the customization and support is TOP NOTCH!
Hi Nikki, Thank you very much for taking the time to leave a review! I'm really glad to have been able to help you sort a few different things out on your site with our Zapiet - Pickup + Delivery app (: If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
March 31, 2025
Manuel was very fast and knowledgeable in helping me. very convenient for us and our business
Hi Isabelle, Your kind review made my day! I'm so happy I was able to help quickly - getting your rates and widget set up so your customers can proceed with their purchases. (: Your menu looks delicious, by the way! Let us know if you need anything else - always here for you. Have a great day! Manuel
March 31, 2025
the agent was very responsive, answered all my questions and fixed my issues.
Thank you Sylvie for your kind words and for taking the time to leave a review for our Zapiet - Pickup + Delivery app (: Please do not hesitate to reach back out if you have any other questions or need any further assistance! Warm regards, Jessica