Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,610
chart
#287
All reviews
Rating Breakdown
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Dec. 7, 2022
Great support every time. This time I needed help adding a second delivery zone. They set it up for me and then told me how to do it. Really helps me keep my business going.
Hi Robert, It was my pleasure helping you set up a second delivery zone yesterday within our Store Pickup + Delivery app. If you have any questions or need any further assistance, please do let us know. Thanks, Jessica
Dec. 1, 2022
This app was a bit overwhelming to set up, but the support was so helpful and went above and beyond in helping me set everything up and get everything running for my site.
Thank you very much for the awesome review! It's always a pleasure to help our merchants achieve their goals with our Store Pickup + Delivery app If anything comes up in the future, our team will be there to help!
Dec. 1, 2022
Five stars not just for the app, but also for Jessica from customer support who immediately identified the issues I was having and provided quick solutions. Would recommend
Hi Alessandra, Thank you so much for your kind words and lovely review! It was my pleasure helping you with our Store Pickup + Delivery app today and if you have any other questions, please do let us know. Kind regards, Jessica
Nov. 30, 2022
the support team is always extremely helpful. Served by Jessica today. Thank you for fixing the issue.
Hi Derwin, It was my pleasure helping you today with our Store Pickup + Delivery app. Please do get back in touch if you have any other questions or need any further assistance. Thanks, Jessica
Nov. 24, 2022
Best thing about this app is the support. These guys want you to be successfull and care about the customer. Pre sales, they listened to every question I had and walked me trough my product integration. Clean app. Easy to use. Gets the job done and was developed well.
Hi there, Thank you for such a great review! Our team takes pride in our work and genuinely wants all of our customers to succeed! We are glad you got the support needed and that we managed to guide you through with your product integration with our Store Pickup + Delivery app. Please reach out to us if you require further assistance in future! Kindest regards, Krystabel
Jan. 12, 2023
I had a good experience with the live chat feature. Sandy was extremely helpful with helping me integrate Zapiet - Pickup + Delivery with their sister app Zapiet - Rates by Zip Code.
Hi Michael, It was my pleasure helping you today with the local delivery settings of our Store Pickup + Delivery app. Any other questions, please do let us know. Thanks for the great review! Jessica
Nov. 22, 2022
Stephane, by far, has been the most helpful person in this whole experience of creating my Shopify site. I'm pretty savvy with shop design but the functionality is another animal. He went above and beyond with help solving my issues.
Hi Anglea, Thank you so much for taking the time to write such a wonderful review! It was a pleasure helping you setup our Store Pickup + Delivery app and should anything else come up, we'll be there for you. Thanks, Stephane
Nov. 22, 2022
We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.
Hi David Thank you for the kind review for Store Pickup & Delivery. It was good working with you to find a solution for the store. Our team is always happy to help where we can. If you need anything else in the future you know where we are! Jayne
Nov. 17, 2022
We use this app to schedule deliveries for our food cart. We find it easy to use and the support team is responsive and great to work with!
Hi Valerie, Thank you for taking the time to write us a review, we're always ecstatic to hear from our merchants. It's great to see that you are happy with our Store Pickup + Delivery app. Should you need any further assistance, we'll be there and happy to help! Stephane
Nov. 15, 2022
This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.
Hi Louis, Thank you so much for the 5-star review! Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away. Cheers, Klaudia
Nov. 15, 2022
I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!
Hi and thank you so much for the kind words and awesome review! It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help! Stephane
Nov. 15, 2022
Easily the best Shopify app I have ever used with the most phenomenal support. Installation and customization was a breeze.
Hello Leighton, Thank you so much for these lovely words. We are so happy to know that you're liking our app. Don't hesitate to reach back, if you need anything else! Sandy
Nov. 14, 2022
very comprehensive pickup and delivery options. super helpful staff -- Jessica has been fantastic in solving my problems.
Hi Ivy, Thank you very much for your kind words & review. It was my pleasure helping you today with our Store Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to send a message. Cheers, Jessica
Oct. 25, 2023
Jayne was thoroughly awesome, She helped me understand what was happening, and what had to be done. She got it done by the Zapiet Team Right away, there and then. We are now back in operation after a Shopify update knocked us out of action. Can't recommend them enough, a great app and killer support.
Hi Robert Thank you for your kind review. It was a pleasure to help you complete the update from our side. You know where we are if you need us in the future our team at Zapiet - Pickup & Delivery is happy to help. Jayne
Nov. 11, 2022
Zapiet is working great for our store, we had some issues with the rates by distance, and also an issue with the checkout process, but gave Flora from customer service access as a collaborator and she fixed it in about 15 minutes. Outstanding customer support, so far we havent found a problem they couldnt/didnt fix.
Hi Jack, Thank you for your lovely review. I'm glad I could get you all set up with Store Pickup + Delivery and Delivery Rates by Distance over chat. Have a lovely day! Flora
Nov. 3, 2022
Sandy was very helpful working through my issue. Her help on chat support enabled me to get my products out
Hey Ryan, Thank you for taking your time to leave a review about Store Pickup + Delivery. It looks like Sandy who was assisting you was able to resolve all of your concerns in just under an hour. I have reached out to your personally via email to understand if you have any further concerns that you would like to raise with me personally. Kind Regards, Sam Head of Merchant Success zapiet.com
Nov. 3, 2022
customer service is second to none. highly recommended this to all stores where multil-locations management is needed
Hi there, Thank you so much for your kind words! It was a pleasure helping you with our Store Pickup + Delivery app :) If there is anything else we can help you with, please do not hesitate to reach out! Take care, Clemency :)
Nov. 2, 2022
I've been using store pickup + delivery for 3 years and it just keeps getting better. Great support, does exactly what I need it to do.
Hello Melissa, Thank you so much for these lovely words and to be a loyal user of our Store Pickup + Delivery app! Just reach back, if there is anything else we can help you with. Thank you, Sandy
Oct. 25, 2022
This is the perfect app to use for Pickup. There was a problem that happened with my theme and Jessica was wonderful. She quickly fixed the issue caused by someone else. Wonderful app and has fantastic support! ❤️
Hi Carolyn, Thank you so much for you kind words and review. It was my pleasure helping you today with our Store Pickup + Delivery app. If you have any other questions or need any assistance, please do not hesitate to get in touch! Cheers, Jessica
Oct. 24, 2022
Works great! Game changer for this small bakery! Would love to be able to have inventory marked for specific days, but other than that it works great. Admittedly, a bit of a learning curve, but all worth it in the end!
Hi there, Thank you for your review! Glad to hear our app is working well for you and thanks for sharing your feedback about inventory as well! Best wishes, Bogi