Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#326
All reviews
Rating Breakdown
Review RSS Feed
July 13, 2022
I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.
Hi Rachel! It was great working with you, thank you so much for your kind words! If there's anything else we can help you with, please do not hesitate to reach out. Hope you have a great day! Clemency :)
July 12, 2022
I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!
July 10, 2022
I use this app to help a lot of local pick-ups and delivery businesses. I really like how it does y, it would be nice if it did z better
Hi, Thank you for leaving us a review! I'm glad you are liking the app so far. If you have any suggestions on what you think we can do better, we would love to hear them! Please get in touch with us on [email protected]. Best wishes, Bogi
July 7, 2022
Still learning some of the features but so far it helps sort and coordinate orders and deliveries much better than Shopify. Hopefully in the future they will add a date-style that includes the name of the associated weekday, as shown with the order itself, but not on the packing slips or csvs. Jessica was super helpful and patient in working out a lot of the kinks, which is great, because I'll probably be talking to her again as we learn how best to optimize the app.
Hi there, It was my pleasure helping you with setting up our Store Pickup + Delivery app. I have submitted the feature request for adding the day of the week to our Dev. Team and once the feature is released you will be notified. In the meantime, if you do have any other questions, please do jump back on the live chat and we will be more than happy to help. Thanks, Jessica
July 5, 2022
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy, Thank you so much for your amazing words and review. It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps. Please do let us know if you have any other questions or need any further assistance. Best wishes, Jessica
July 5, 2022
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there, It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app. If you have any other questions, please do let us know :) Best wishes, Jessica
July 4, 2022
The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.
Hi Jian, Thank you so much for the lovely review! I'm happy to hear that our app's store pickup and delivery features are exactly what you need. Please feel free to come on chat should you have any other questions. Cheers, Klaudia
June 30, 2022
Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo
Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.
June 19, 2022
The help support of this app is amazing, Jelizaveta was so patient and worked through many details with me! I had used this app in the past and then recently tried a different app that was a little less expensive but came back to using Zapiet, it it worth every penny.
Thank you for your kind review, it was nice chatting to you yesterday! If you have any further questions with regards to configuring your pick ups and deliveries just let me know. We will be happy to help :) All the best, Jelizaveta
June 18, 2022
Das einzig Gute ist der Live Chat. Es soll 29$ Dollar kosten und wir benutzen eigentlich nur 20% Der App, weil der Rest unbrauchbar ist. Nur Englische Sprache verfügbar. Adressen werden nicht als URL hinterlegt, weil es nicht möglich ist sagen die Mitarbeiter. Wir können eurer App benutzen, wir müssen alles umbauen und wenn man beim Umbauen nach Hilfe fragt, wird einem geanwortet " Das ist nicht möglich " Kundenservice geht anders.
Hi there, Thank you for your time on live chat earlier. As we discussed on chat, all new features require careful planning, development and testing in order to ensure the stability of our app which means we cannot develop features overnight. I have created feature requests with our development team for your requested features, they will review and consider the request and if these features are deemed appropriate for our app they will be developed in due course. If you have any other questions, please do let us know. Kind regards, Ronan
June 21, 2022
Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!
Hi there, Thank you so much for taking the time to leave a review for our in store pickup and delivery app. It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team. Kind regards, Ronan
June 15, 2022
I manage a locally owned juice bar in Texas. This app is perfect for our needs as we offer delivery on some items and pickup on others. We're able to customize pick up times and days as well. Jessica with the customer service team has been phenomenal about answering my questions promptly and thoroughly. It has taken a few days to get everything sorted but that's only because I'm battling with a lot of existing coding on my site. Otherwise it would have been much quicker to implement. I highly recommend this app!
Hi there, Thank you for your review and very kind words. It has been my pleasure chatting with you these last few days and helping you set up our Store Pickup + Delivery app for your store. If you have any other questions, please do reach out. Best wishes, Jessica
June 9, 2022
I hate the limitations on checkout page (shopify limitations) but I have to admit that Zapiet has one of the best customer supports I ever had. I reccomend
Hi there, Thank you for your very kind words, we definitely try our best to help in any way we can. If you have any other questions regarding our Store Pickup + Delivery or Delivery Rates by Zip Code apps, please do let us know. Best wishes, Jessica
Dec. 2, 2022
This app is very comprehensive and impressive - and the tech support and customer service is world class. It's well worth the investment, and I'm super impressed with the detail that they've considered across the whole user experience. Very happy!
Hi there, It was my pleasure helping you set up our Store Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to reach out! Best wishes, Jessica
June 7, 2022
The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.
Hi Wael, Thank you so much for your kind words, it was my pleasure helping you get all set up with our pickup app :) If you ever need anything, we are always here and happy to help. Best of luck with your store launch! Thanks, Clemency
June 6, 2022
Klaudia did an amazing job in helping me to set-up the app with my theme. Thanks so much, I really appreciate everything.
Hi there, Thank you for taking the time to leave a wonderful review. It was a pleasure chatting with you and assisting you with your setup of our in store pickup and delivery app! Please feel free to jump back on chat any time. Cheers, Klaudia
Sept. 3, 2024
Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case. And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.
Hey Christopher, Thank you for your kind review, it made my day! All the best, Jelizaveta
June 2, 2022
We are currently testing the APP and we've had some hiccups but Zapiet support has been responsive and insightful.
Hi Rudy, Thank you for leaving a review, it is very much appreciated. It has been my pleasure to help you over the last few days via live chat, screen sharing sessions and email. Best wishes, Jessica
June 2, 2022
Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !
Bonjour Aurélien, Je vous remercie pour ces gentils mots. Nous sommes contents de lire que nous vous offrons l'opportunité d'offrir ces différents méthodes ! Au plaisir, Sandy
June 1, 2022
I really love this app, very helpful and has a lot pf useful stuff for online business. The customer service staff are always very helpful and knowledgeable specially Klaudia Djajalie. Easy to communicate and go extra mile to help me fixed my problem.
Hi Lena, We're so happy to hear that you love our app and that it has helped your online business! If you need anything else, you know where to find us Kindest regards, Klaudia