Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#303
All reviews
Rating Breakdown
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May 26, 2022
This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!
Hi Nick, Thank you for taking the time to write us a review! Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants. Thanks again, Steph
May 26, 2022
Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.
Hi there, Thank you for the amazing review! We're always happy to have things work out for our merchants. Should you need anything else, please feel free to jump back on chat. Cheers, Klaudia
May 24, 2022
This app is exactly what we have needed for a very long...wish we would have found them last year, before we spent thousands on a Shopify Expert.
Hi Sarah, Thank you so much for the lovely reviews! It really was a pleasure working with you to get Store Pickup + Delivery and Delivery Rates by Distance working together for your store. You have worked incredibly hard to make sure the change over was flawless, I hope you can sit back a bit now and let that pay off now! We are for should you need anything else, Wishing you all the best, Kitty
May 20, 2022
Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.
Hi there, Thank you for leaving us such a lovely review! I am delighted to hear we have been able to support your store overtime. You know where we are if you need anything else! Best wishes, Kitty
May 18, 2022
This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had
Hi there, Thanks for the kind review. It's great that our app has been helpful to your store. I'm glad we could get your preparation times sorted out over chat. We're always here if you need us again! Jayne
Sept. 13, 2023
Great live chat service by Clemency. In my timezone (Asia). Intelligent support agents who know their app inside out. We've had this app connected for more than 5 years and whenever we need help (which is rare) they are there to help. Just added it on our new store. Shopify you should give this app some kind of special treatment for its excellence service.
Hi there, Thank you so much for your review! It was my pleasure helping you set up your new collection in Zapiet - Pickup + Delivery :) If you have any other questions or need any further assistance, please do let us know. Take care, Clemency :)
May 13, 2022
The app itself is great and does all I need it to - the product specific cut offs and the ability to add more locations make it second to none. Everyone in the support team I've interacted with has been great, and this time specifically Jessica quickly resolved an issue for me when migrating to a new theme within a matter of minutes
Hi Ben, Thank you very much for leaving such a lovely review. It was so nice chatting with you today and if you have any other questions, please do reach out to the team Best wishes, Jessica
May 12, 2022
We use the app for instore pickup and the support when running into minor issues is second to none! Everyone is very helpful and they have a quick response!
Hi there Clarissa, Thank you so much for your lovely review. It was nice chatting with you today! Do not hesitate in reaching out so we can assist should you need any help down the road. We are always happy to help! Best, Maria
May 11, 2022
The app is awesome, the people and support behind the app are awesome, and the ease of use is awesome. I would highly recommend this app!
Thanks a lot for the awesome review! We do our best to offer the best experience we can with our apps and when helping our merchants. Stephane
May 11, 2022
Incredible app with lots of robust features. This is the second store I've used this app on - highly recommend!
Hi Dana, Thank you very much for your lovely review. It was so nice chatting with you. Please let us know if you have any other questions. Best wishes, Jessica & Stephane
May 9, 2022
This app along with the Zapiet app for delivery by Zip code has added much needed functionality to my store. I needed some help to get all the settings correct in the beginning but once it was all set up it has worked perfectly. Also, Support has been very responsive when I do have an issue.
Hi there, Thank you for your fantastic review! We're so happy to hear you're loving using our two apps together. Best wishes, Bogi
May 4, 2022
I love this app. Without this app, I would not be able to sell my products. Easy to use and service is AMAZING! Been using their services for 2 years now and I cannot complain :)
Thanks for the awesome review! We take pride in helping our merchants and seeing reviews like this makes it all the more special :)
May 4, 2022
Cette application est vraiment géniale et répond parfaitement à mes besoins. Ça vaut bien plus le coup, plutôt que d'upgrade son abonnement Shopify. en plus le SAV est hyper réactif, mention spéciale à Jessica qui m'a dépannée super rapidement ! Je recommande vivement :-)
Merci pour vos aimables paroles et une merveilleuse revue. Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message. Bien à vous, Jessica
May 3, 2022
Their support is phenomenal. Stephane provided me with the best solution ever on our website! Thank you
Thank you for the review and kind words! It's always a pleasure helping our merchants and give the best experience we can. Stephane
May 2, 2022
Great app . no bug and customer service helps you very fast so you can have it live in no time. I highly recommend.
Hi there, Thank you for your kind words. It was lovely chatting with you! If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica
April 29, 2022
I have used this app for a few years and it is great, but the best part is the customer service, they are fantastic and nothing is to hard! Each time I need assistance with changes or small issues they are fixed super quickly and they couldnt be nicer to deal with!
Thank you very much for the awesome review and kind words. We're always happy to help! Stephane
April 28, 2022
We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!
Thank you for taking the time to write such a great review! It truly means a lot as we do our best to help and make things easier for our merchants wherever possible. Stephane
April 27, 2022
I truly love this app and the whole support team - I've watched them develop into such an amazing app for a while now and I highly recommend their service. It is so easy to use and any questions I have are always cleared up in the most professional, fastest, and easiest way!
Thank you for the awesome review! We do try our best to help and resolve issues quickly while providing as much information as possible. Stephane
April 19, 2022
Amazing customer service. Klaudia helped me troubleshoot my issue from start to finish and made sure everything was working perfectly. So thankful for this app and its passionate developers!
Hi Kelsey, We really appreciate the lovely review ❤️ Please feel free to reach out should you need any help or have any questions! Thanks, Klaudia
April 19, 2022
Klaudia of Zapiet is of superb assistance as she had completed all my requests and answered all my questions. She understands the needs and wants of the consumers and the companies and she can help you with all your troubles in regard to app settings and more! I would gladly give her 6 stars if it were possible!
Hi Denis, Thank you so much for the lovely review ❤️ It was an absolute pleasure assisting you and answering all your questions! Should you need anything else, please feel free to jump back on chat with us. Cheers, Klaudia