Zapiet ‑ Pickup + Delivery
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Maria was Amazing. Helped me from start to finish, great customer service!!!
Jessica was amazing! She listened to my need, heard what we needed, figured out the best way to tackle the issues, and fixed the problem. Great customer service!
Hi Nick, Thank you very much for taking the time to leave such a lovely review, it's very much appreciated! It was really nice chatting and getting all of your products and rates up and working with our Zapiet ‑ Pickup + Delivery app, especially for local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Muy eficiente y eficaz la atención brindada por Jeanette
Víctor, mil gracias por tus comentarios. Siempre es un gusto ayudarte. Cualquier cosa que necesites, por favor no dudes en contactarnos. Jeanette
Jessica was extremely fast and professional! Diagnosed the problems and fixed it right away
Thank you so much for your kind words! I’m happy I could quickly identify and resolve the issue for you. It was a pleasure assisting you, and I’m always here if you need anything in the future! Kind regards, Jessica
Outstanding troubleshooting and support by Jessica! Thank you for fixing my issue. Zapiet is the best!
Hi Franklin, Thank you so much for your kind words! I’m really glad I could help resolve your issue quickly. We truly appreciate your support and are happy to hear you’re enjoying our Zapiet ‑ Pickup + Delivery app! Warm regards, Jessica
I had a couple of issue with set up when I changed some shipping options and Jessica was brilliant, she accessed the site, made the updates and explained all that she had done. Working perfectly now. Amazing!!
Hi Peter, Thank you so very much for leaving such a lovely review, I really appreciate it! I'm really glad to have been able to help with a few fixes with your setup and now everything is working as expected (: Please do reach back out anytime if you have any questions or need any further assistance. Warm regards, Jessica
Hello, We are beyond happy to know you are satisfied. Thank you for your generous rating. Remember, you can count on us anytime. Regards, Nandita
Excellent customer service
Hi John, Your 5-star review is such a wonderful boost for our team. If you ever think of something else we can help with, we will be more than happy to assist. Regards, Nandita
Everything was perfect. Advisor solved all my problems! Thanks a lot
Hi Denys, I really appreciate you taking the time to leave such a nice review :) I'm glad I was able to help and answer all of your questions. Please do reach out if you need any further assistance! Kind regards, Jessica
Zapiet has been a great solution for managing both pickup and delivery in our flower shop. The app is very flexible and works well for businesses like ours that need both local delivery and store pickup options. What really stands out is their support team — they are fast, professional, and genuinely helpful. I recently had a setup issue with pickup and delivery rates, and their team resolved it quickly and even helped improve the overall experience on my website. Highly recommended for any florist or local business that needs a reliable delivery and pickup system. — Yasser, Benty Flowers
Hello Yasser, Thank you so much for your kind review. It really means a lot! I’m so glad I could sort out the pickup and delivery rate issue for you. If you need any help with the app in the future, feel free to reach out anytime. Best regards, Nandita
I've tried 3 other pickup apps and this is the best. Pickup is a teeny tiny part of my business (less than 8 a month- sometimes only 1) so I didn't want to pay for something and I didn't want something too complicated. I'm on the free plan and have been for 6 months. Even though I'm on the free plan, the service has been incredible! It's easy to set up, works great, and you have help when you need it. 5 stars! Two other apps I used offered a free plan, but after using them for a few months, they said they could no longer offer a free plan. It felt underhanded since it's still advertised on the Shopify App store as a free forever plan. I think that's just part of their business model.
Hi Jody, It's lovely to see your feedback here! I am glad to know that our app meets your business needs. We are always here to offer you support around the app, feel free to get in touch with us any time. Thank you, Pavlo
Really helpful and impressive customer service from Jessica. Solved my problem with a few minutes and then went on to fix some other things that I hadn't spotted. Very much appreciated
Thank you so much for your lovely review Tim! I'm really glad I could help solve the issue quickly with our Zapiet ‑ Pickup + Delivery app — and catch a few extras along the way. It was a pleasure assisting you, and I truly appreciate your kind words. If you ever need anything else, I'm just a message away! Jessica
Hi Rory! Thank you so much for your review. It was my pleasure helping you with the issue you were experiencing with the app. Please know that you are always welcome to reach out to us for any assistance you may need. We are more than happy to lend a helping hand whenever you need it. Best regards Betty
Betty was super helpful with a query I had. She helped resolve the issue and also explain what it was so I knew what was going on. The team are always quick to solve questions on their live chat. Highly recommend.
Hi Shaun! Thank you so much for your wonderful review! It was a pleasure assisting you with the app today. If you ever need help, feel free to reach out anytime. Best regards Betty
Thank you, Jenny! Your 5 stars made all our efforts worthwhile. We truly value your trust and look forward to assisting you next time!
Very Helpful!
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Lui
Zapiet ha sido una herramienta útil para gestionar entregas y retiros locales en Shopify. Fácil de configurar, buen soporte y mejora la experiencia logística del cliente.
¡Muchísimas gracias por tomarte el tiempo de compartir tu experiencia! Me alegra saber que Zapiet te ha resultado útil y que hayas encontrado fácil la configuración. Si en algún momento necesitas una mano con algo o tienes preguntas, no dudes en escribirnos. ¡Estamos aquí para ayudarte siempre que lo necesites! Jessica
great experiance and customer help
Hi Matthew, Thank you for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
I was really struggling with a few issues in the Zapiet app, but Jessica came to the rescue! Her customer service was outstanding. She was incredibly patient and resolved all my problems really fast. I'm so relieved and impressed by her efficiency and helpfulness."
Thank you so much for your kind words! I'm really glad I could help get everything sorted out quickly for you with our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you, and I’m always here if you need anything else. Your feedback truly means a lot! -Jessica
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