Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,612
chart
#421
All reviews
Review RSS Feed
Feb. 2, 2025
Amazing Customer Service
Hi Christopher, Thank you so much for taking the time to write a review! It was my pleasure to help set up your store's pickup and local delivery. I'll always be here to help if you need anything! Have a great day! Krisitne
Feb. 24, 2025
Great help! Excellent at his job. Give her a raise!
Hi Amanda! Thanks for taking the time to leave such an amazing review! I'm so glad we got everything set up for Pickup, Local Delivery, and Shipping in your store! I know how tricky it can be to ship or deliver beautiful and delicate flowers, but luckily Pickup+Delivery will help you manage that easily. (: Reach out to us anytime - we are always here to help. Have a great day! Anggy
Jan. 24, 2025
Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.
Hi, It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed. Warm regards, Pavlo
Jan. 22, 2025
great service.
Hi David, Thanks a lot for for this review! I'm glad we were able to get your rates back online to work with your subscription solution. Should you have any further questions, we'll be there! Stephane
Jan. 21, 2025
Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)
Hi Sue! It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (: We're always here to help, so reach back out anytime. Have a wonderful day! Anggy
Jan. 21, 2025
Great Support. Problems solved in 10 minutes by your team. Thanks a lot.
Hi Dominique, Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help! Let us know if there's anything else we can help with. Have a great day! Kristine
Jan. 20, 2025
Un grand merci a Anggy pour son aide précieuse
Bonjour Jeremy, Merci beaucoup d'avoir pris le temps d'évaluer notre support! C'était un plaisir de parler avec vous, et je suis très heureuse qu'Angelo et moi ayons pu configurer les tarifs de livraison dans votre magasin. N'hésitez pas à nous contacter si vous avez d'autres questions. Bonne journée! (: Anggy
Jan. 18, 2025
Thank you for your review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Zapiet
Jan. 18, 2025
Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet. This really saved my website. Thank you Laura!
Hi Joy, It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together. Always here to help with anything you need. Cheers! Laura
Nov. 24, 2025
The chat bots can't help like humans can! THANK YOU
Hi, Thank you so much for your kind words! I’m really glad I could be there to help. If you ever need anything else, our whole team is always here for you! Warm regards, Pavlo
Jan. 15, 2025
Very helpful and proactive support
Hi Lian, Thank you so much for taking the time to leave us a review! It was my pleasure helping you set up your rates and wording at checkout. Never hesitate to reach out to us if you have any other questions! (: Always here for you. Take care! Angelo
Jan. 14, 2025
They were professional and quick to address any issues that came up. Their commitment to resolving problems right away made the entire process smooth and stress-free. I would highly recommend their services.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Hi Lina! Your review made my day! I am so happy we could help with everything you needed. Never hesitate to reach out to us if you have any questions - we are always here to help! I hope you have a wonderful day! Leo
Jan. 13, 2025
Hi Alex, Thanks a lot for for this review! I'm glad we were able to get your rates setup and optimized together. Should you have any further questions, we'll be there for you and happy to help : ) Steph
Jan. 10, 2025
As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.
HI Molly, Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly. It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going. Have a wonderful day! Manuel
Jan. 9, 2025
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there, Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together. If you need anything else in the future, don’t hesitate to reach out – we’re always here for you! Cheers, Kristine
Nov. 6, 2025
Very prompt assistance Nandita and she resolved the issue very quickly.
Hello, Thank you so much for your kind review! I’m really glad I could assist you and that you’re pleased with the support provided. Please don’t hesitate to reach out if you need any help in the future. Best Regards, Nandita
Jan. 7, 2025
Was facing some subscription billing charges issue as I am still testing the revamp of my website with the Zapiet App. I reached out to the supports team and Betty from support team was super quick in replies and efficient in expediting my ticket. Much appreciate! Hope when we settle with our website, the apps will run smoothly for us.
Using app
About 2 months
Total reviews
1
Average rating
5.0
Hi there! Thank you for sharing your positive review! It was my pleasure helping you out with this issue. As you continue to refine your website, we are here to help every step of the way. We look forward to being a part of your journey to success! 🚀
Jan. 3, 2025
Outstanding customer service! Answered our questions quickly and helped us with a few special asks. :)
Hi Kristen, Thank you very much for writing such a wonderful review! I'm glad I was able to assist you and provide a positive support experience! If you ever have further questions, don't hesitate to reach out! -Steph
Jan. 2, 2025
Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!
Hi Sophia, I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you! If there's anything else you need, don't hesitate to reach out. We're always here for you! (: Have a wonderful day! Angelo
Jan. 2, 2025
Great app and excellent support.
Hi Thomas, Thank you so much for taking the time to leave us a review! It was our pleasure to help, and I'm so glad we were able to get you rates at checkout all sorted. (: If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Have a great day! Angelo