Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,610
chart
#282
All reviews
Rating Breakdown
Review RSS Feed
July 28, 2022
Our experience with the app has been great so far. Support team is very fast and helpful. Five stars!
Hi Germán, Thank you for leaving a lovely review. It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores. Best wishes, Jessica
July 26, 2022
Sandy was so helpful when setting up - thier support is absolutely top- notch. app does everything I want, which is it allows pick up at my two locations
Hello Lydia, It was a pleasure discussing with you, and making sure that your settings were reflecting what you wanted to achieve :) If you have any more questions, I'll only be a few clicks away! Sandy
July 25, 2022
Customer support was very quick and helpful. Allowed me to quickly continue using this app and make business flow
July 19, 2022
Great customer service and very useful features. Have been using for for seasonal shipping needs for a few years now.
Hi Mike, It was lovely chatting with you today and getting you set up for your seasonal shipping with our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
July 19, 2022
This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.
July 17, 2022
App works well! If there is anything I ever need help with customising, the customer service chat is amazing! Great service.
Hey Jill, Thank you very much for your kind review for our in-store pickup and local delivery app! It was a pleasure speaking with you today Should you have any other questions, you know where to find us! All the best, Jelizaveta
July 14, 2022
I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.
Hey Dylan! Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help! Thank you, María
July 14, 2022
I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.
Thank you Dylan for your review. It was my pleasure helping you with our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
July 13, 2022
The app generally does everything we hoped it would be. There are a few hiccups here and there but support has been very helpful at those times.
July 13, 2022
I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.
Hi Rachel! It was great working with you, thank you so much for your kind words! If there's anything else we can help you with, please do not hesitate to reach out. Hope you have a great day! Clemency :)
July 12, 2022
I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!
July 10, 2022
I use this app to help a lot of local pick-ups and delivery businesses. I really like how it does y, it would be nice if it did z better
Hi, Thank you for leaving us a review! I'm glad you are liking the app so far. If you have any suggestions on what you think we can do better, we would love to hear them! Please get in touch with us on [email protected]. Best wishes, Bogi
July 7, 2022
Still learning some of the features but so far it helps sort and coordinate orders and deliveries much better than Shopify. Hopefully in the future they will add a date-style that includes the name of the associated weekday, as shown with the order itself, but not on the packing slips or csvs. Jessica was super helpful and patient in working out a lot of the kinks, which is great, because I'll probably be talking to her again as we learn how best to optimize the app.
Hi there, It was my pleasure helping you with setting up our Store Pickup + Delivery app. I have submitted the feature request for adding the day of the week to our Dev. Team and once the feature is released you will be notified. In the meantime, if you do have any other questions, please do jump back on the live chat and we will be more than happy to help. Thanks, Jessica
July 5, 2022
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy, Thank you so much for your amazing words and review. It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps. Please do let us know if you have any other questions or need any further assistance. Best wishes, Jessica
July 5, 2022
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there, It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app. If you have any other questions, please do let us know :) Best wishes, Jessica
July 4, 2022
The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.
Hi Jian, Thank you so much for the lovely review! I'm happy to hear that our app's store pickup and delivery features are exactly what you need. Please feel free to come on chat should you have any other questions. Cheers, Klaudia
June 30, 2022
Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo
Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.
June 19, 2022
The help support of this app is amazing, Jelizaveta was so patient and worked through many details with me! I had used this app in the past and then recently tried a different app that was a little less expensive but came back to using Zapiet, it it worth every penny.
Thank you for your kind review, it was nice chatting to you yesterday! If you have any further questions with regards to configuring your pick ups and deliveries just let me know. We will be happy to help :) All the best, Jelizaveta
June 18, 2022
Das einzig Gute ist der Live Chat. Es soll 29$ Dollar kosten und wir benutzen eigentlich nur 20% Der App, weil der Rest unbrauchbar ist. Nur Englische Sprache verfügbar. Adressen werden nicht als URL hinterlegt, weil es nicht möglich ist sagen die Mitarbeiter. Wir können eurer App benutzen, wir müssen alles umbauen und wenn man beim Umbauen nach Hilfe fragt, wird einem geanwortet " Das ist nicht möglich " Kundenservice geht anders.
Hi there, Thank you for your time on live chat earlier. As we discussed on chat, all new features require careful planning, development and testing in order to ensure the stability of our app which means we cannot develop features overnight. I have created feature requests with our development team for your requested features, they will review and consider the request and if these features are deemed appropriate for our app they will be developed in due course. If you have any other questions, please do let us know. Kind regards, Ronan
June 21, 2022
Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!
Hi there, Thank you so much for taking the time to leave a review for our in store pickup and delivery app. It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team. Kind regards, Ronan