Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#303
All reviews
Rating Breakdown
Review RSS Feed
Feb. 8, 2022
This app saved me SO much time as I no longer have to email each customer to set up a pickup date/time. Also, Sandy was so helpful and kind! Thank you!
Hello there, We're happy that our app is able to save you time, and make your order management easier! It was a pleasure talking to you, please don't hesitate to reach back if ever you need. Wishing you all the best, Sandy
Feb. 8, 2022
Lisa from Zapiet Support was amazing to deal with! She helped me with a few issues I had with setting up the app in my theme and also suggested some great ideas to help make the online store customer experience better!
Hi there, Thank you so much for the great review! It was an absolute pleasure chatting with you today and please know that we are always happy to help in any way we can if you should have any further questions. Best wishes, Lisa
Feb. 7, 2022
Great service and fast response. App store constantly upgrades its system and customer service. Hope they can carry on this momentum.
Hi Nelson, Thank you for the amazing review! It was a pleasure assisting you today. Cheers, Klaudia
Feb. 7, 2022
Loved the personnel working with Zapiet. They were very helpful to get the store pickup and delivery set up.
Hi there, Thank you for you kind words...it was lovely chatting with you and I'm so glad to have been able to help you get your store set up with our app! If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Feb. 4, 2022
This app is the most complete app for store pickup and delivery. It has everything and the service is as great and professional aswell. Very pleased
Hi, Thanks for your amazing review of our app! It really is a pleasure to hear you had a great experience with our support service as well. Best wishes, Bogi
Feb. 4, 2022
Absolutely awesome service EVERY single time. I would pay triple for an app with this type of support over a better free app. Trust me, you wont go wrong.
Hello there, Thank you so much for this great review! I'm glad to read that our team have been helpful when you needed us, and that you're happy with our app. Don't hesitate to reach back, if you have any more questions or need assistance Sandy
Feb. 3, 2022
Great app and even greater team here to help very fast, finding fitted solutions to each problems. Worth the spending !
Hi Tom, It was a pleasure assisting you today with your store and finding the best solution for you guys 🙏🏻 Please do not hesitate to reach out down the road should you need any assistance. We are always happy to help in any way we can ✨ Best, Maria
Feb. 3, 2022
I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.
Hi Macha, What an awesome review 😊 It was great chatting about your requirements and being able to configure the app to suit them. If you need any help, you know where to find us! Have a great day ahead, Klaudia
Feb. 1, 2022
We tried this app for its additional robust pickup and delivery features that Shopify doesn't have in its out of the box state. It's a little tough to get everything set up correctly, but Zapiet's support and documentation / help articles are the best! Highly recommend!
Hi there. Thanks for the lovely review! So glad we could help with you. If you need us again you know where we are! Jayne
Jan. 31, 2022
The app does everything I need it to, and is quite easy to use. If I've ever a query, the chat service is brilliant. I've just been speaking with Jessica who resolved my query in a matter of minutes. Thank you.
Hi Naomi, Thank you for you very kind words. It was so nice chatting with you earlier today and I'm so glad I was able to help. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Jan. 31, 2022
Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.
Hi Simon, It was a pleasure to help you configure our app to match your needs It was only your first day with us, but I hope for many more ! Wishing you all the best, Sandy
Jan. 28, 2022
This app & their support team are crucial to my client's store. They continue to be a great resource for us.
Hi Jacob, Thank you for these lovely words. We're happy to be of service! Sincerely, Sandy
Jan. 27, 2022
Initially had many issues integrating the app as I was using a custom theme, but the Support Team was extremely helpful and patient in addressing all my queries. A great app and a superb support team :)
Hi Yong, Thank you for your review! It was our pleasure helping you :) Best wishes, Bogi
Jan. 25, 2022
The app is pretty good and works as intended, but the REAL highlight is the stellar support team. They're always super helpful, thorough, and willing to investigate and figure out creative solutions to my unique shipping/delivery needs. They're also very proactive and have helped me with related tickets as well.
Hi Janice, Thank you for the AMAZING review! Should you have any questions or need help with anything, you know where to find us! Cheers, Klaudia
Jan. 23, 2022
We use multiple Zapiet apps for our website and by far the apps are amazing, but more importantly the customer service/technical support is the BEST by far from any of the other companies I have worked with. Keep up the good work!
Hi Michael, Thank you very much for your lovely feedback! Please don't hesitate to get back in touch should you need any more assistance. Have a lovely day, Flora
Jan. 14, 2022
We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended！
Hi there, It was a pleasure assisting you today with your stores 🙏🏻 Please know that we are always happy to assist in any way we can and we appreciate your business! Have a happy weekend, Maria
Jan. 13, 2022
Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.
Hi there, Thank you for your review and kind words, it is very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Jan. 5, 2022
Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.
Hello Juan, Thank you for this lovely comment about our whole team. We're happy and proud to help merchants run their business to their full potential! Sandy
Jan. 3, 2022
Great app and great support! I had an issue when my site was live and the support got back to me within minutes and solved it. Just great!
Hello there, Thank you for this lovely review! It was great to discuss with you on our live chat, and to be able to adjust your settings to better match your need. We'll be only a few clicks away, if ever you need help with anything else. Sandy
Dec. 31, 2021
Excellent and fast support. The app is very straight forward once you get used it is. The team is always willing to take the time to show you what is going on.
Hi, Thank you for your review! It was our pleasure helping you. Best wishes, Bogi