Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,612
chart
#421
All reviews
Review RSS Feed
Jan. 6, 2025
Exellent service thank you
Hi! I appreciate your kind review! It was a real pleasure working with you, and I’m so glad I could assist. Thank you again! Best regards Betty
Dec. 4, 2024
Thank you for the 5 stars! We're so happy to hear you're satisfied with our Pickup + Delivery app. If you need any support, we're always here to help! - Leo
Dec. 4, 2024
Great app, great fast and kind support. Works as expected and is worth the money! The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.
Hi Stefan, Thank you very much for taking the time to leave a review! It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Dec. 3, 2024
Very helpful with advice and step by step instructions on how to fix the issue.
Thank you so much for the 5-star review! We're glad to hear that the advice and step-by-step instructions were helpful in fixing the issue. If you ever need further assistance with pickup and delivery settings or anything else, feel free to reach out. We're always here to help! - Gab
Dec. 3, 2024
Thank you for the 5-star review! We're thrilled to know you're happy with our pickup and delivery service. If you need any further assistance, don't hesitate to reach out! -Leo
Dec. 3, 2024
Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!
Hey Meg!! Thanks for taking the time to leave a reaview. It was my pleasure to help you double-check your Zapiet setup. (: I hope your business continue to grow as your Fungis do!!! Have a nice one! Manuel
Dec. 2, 2024
Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!
We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site. If there’s anything else we can assist with, don’t hesitate to let us know! -Leo
Dec. 16, 2024
very helpful, solved my problem! happy day! thank you so much and Merry Christmas
Reply updated 18 Dec 2024: Hi Elias, Thank you so much for taking the time to write such a wonderful review It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher! Wishing you a lovely holiday season, -Steph ---------- Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you! -Anggy
Dec. 2, 2024
All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!
Hi, Thank you for the great review! We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us. Best, -Steph
Nov. 30, 2024
Spectacular, really listenened and got me through my issues. Friendly and knowledgable. Kristine will get you back up and running!
Hi there, Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞 I greatly appreciate you! You're just too awesome! ✨ Take care & stay safe! 😃 Warm regards, Kristine
Nov. 29, 2024
The single most important app for our store!
Hey Davron! Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly. I was looking at your store again and fell in love with your Sakura Purse. I really like the colors! I wish you and your family a happy holiday season! Manuel 🙂
Nov. 27, 2024
Angelo is incredibly helpful - he was able to figure out an issue for me and solve it quickly. Zapiet is an awesome pick up & delivery app!
Hi Erika! Thank you so very much for taking the time to write in a review! It was my pleasure to help you get deliveries and pickup set up in your store. Please don't hesitate to reach back out to us if you need anything else! Always here to help. Happy holidays! Angelo
Nov. 27, 2024
We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.
Hello Angelica, Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers. All the best, Sandy
Nov. 27, 2024
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊 I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running. We're always here to support you with anything you need! Cheers, Klaudia
Nov. 26, 2024
amazing
Hi there! Thank you for leaving us a review! I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store. It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!! Thanks one more time!!! I wish you and your family a happy holiday season! Manuel (:
Nov. 26, 2024
Above and beyond! Love working with Sebastian <3
Hi there, Thank you for writing in a review! It's very nice to read. It's a pleasure working with Jackie - patient and understanding. We're always here for you in case you need it. 🙂 Have a great day! Sebastian
Nov. 26, 2024
Hi Ariella, Thank you so much for taking the time to review our Zapiet - Pickup + Delivery app! We truly appreciate your feedback. It was a pleasure assisting you. If you ever need further help or have any questions, please don’t hesitate to reach out to our team—we’re always here to support you! -Krystabel
Nov. 25, 2024
Leo was exremely helpful to solve my problem! Thank you!
Hi Hiromi! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out why the widget was not working properly and fixed it as soon as we could!!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁
Nov. 25, 2024
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review! It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Nov. 24, 2024
The support team has been incredibly helpful in working alongside me to resolve my issue.
Hey Cindy! Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you! Wishing you a wonderful day, Angelo