Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,612
chart
#421
All reviews
Review RSS Feed
Nov. 22, 2024
The team was a great help! Anggy was fantastic!
Hi there! Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did. Never hesitate to reach back out if you have any other questions - we are always here for you! Have a wonderful day, Anggy
Nov. 22, 2024
Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi! Thank you so much for your review!! We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time. Happy Holidays! Manuel 🙂
Nov. 22, 2024
Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!
Hi there! We REALLY appreciate your review! It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going. Happy Holidays, Manuel 🙂
Nov. 21, 2024
I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!
Hi, Thanks for your glowing review! It's great to hear you're satisfied with the app and our support! Best wishes, Bogi
Nov. 21, 2024
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Hi! Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!! I took a quick look at your store and your Christmas Tree Cake looks delicious!! Happy Holidays, Manuel 🙂
Nov. 20, 2024
Stephane was very helpful, slove the problem in minutes. Great Job!
Hi Zhimin, Thanks for taking the time to leave such an awesome review! It was a pleasure helping you with your inventory integration query and should anything else come up, we'll be there for you -Steph
Nov. 20, 2024
Great support
We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help! -Jeanette
Nov. 20, 2024
Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.
Hi Jennifer, Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help! -Jeanette
Nov. 18, 2024
Hi, Thank you for this awesome review! Hope you continue to enjoy using our pickup and delivery app :) Best wishes, Bogi
Nov. 17, 2024
Hi, Really glad to receive a 5 star rating from you for our pickup and delivery app! Look forward to continuing supporting your business needs. Best wishes, Bogi
Dec. 12, 2025
Above and beyond customer service and support from the team, especially Clemency and Lui, who solved issues for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that they could to provide the most complete solution possible. The team continuously and thoroughly work at solving issues for us, which has been a great help!
Thank you so much for the wonderful 5-star review, Graeme. Your support truly means a lot and I am glad I could help you get everything set up the way you needed. If you ever have any questions or need more assistance, I am always here to lend a hand. Lui
Nov. 15, 2024
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated! I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Nov. 15, 2024
I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!
On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us. Best wishes, Bogi
Nov. 15, 2024
They help me to solve my issue very quick and easy. Thanks
Hi there, Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help! Have a wonderful day! :) Anggy
Nov. 14, 2024
Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min
Hi there, this is Manuel! Thank you so much for your 5-star review! I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving! Happy Holidays, Manuel 🎄
Feb. 27, 2025
We had so much help from Angelo today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Angelo
Hey Dave, Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you, especially the pickup address and wording at checkout! If you need anything else in the future, don’t hesitate to reach out – we’ve got your back! Cheers, Angelo
Nov. 13, 2024
Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!
Hello Jessica, Thank you so much for this lovely comment ! It was my pleasure Do not hesitate to write us back, if we can help you with anything else. All the best, Sandy
Nov. 11, 2024
Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul
Hi Bettina, Thank you so very much for taking the time to leave such a lovely and kind review. It was a real pleasure chatting and helping you to get all 3 methods back up and running on your store with our Zapiet - Pickup + Delivery app, along with a few other tweaks. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Nov. 11, 2024
Kristine helped me in such an amazing and efficient matter! Best service I've seen on any of these apps for sure. Thanks so much Kristine!
Hi Ays, Thank you so much for the amazing review! 🤩 It was indeed a pleasure helping you set up your store's rates.🥰 Working with you was incredible! Always remember that we're here for you whenever you need. Take care & Stay safe! 🌺 Kristine
Nov. 10, 2024
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply: Hi Emmanuelle, Thank you so much for the 5 star review! 🤩 I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle! Take care & Stay safe! 🌺 Kristine