Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#303
All reviews
Rating Breakdown
Review RSS Feed
Dec. 2, 2021
Great customer support by the Zapiet team ! She was quick to help me with my issue trying to set up the API.
Hi there, Thank you for the lovely review! It was truly a pleasure assisting you with your rates setup! Should you need anything else, you know where to find us Cheers, Klaudia
Dec. 1, 2021
Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.
Hi there, Thank you so much for your kind words and great review! The team is always happy to help in anyway we can and if you have any other questions, please do let us know. Best wishes, Jessica
Nov. 30, 2021
Took a while to get it up and running but Jessica is the bomb. She made it happen for us.. You can customize it pretty slick. And for that reason, we love it.
Hi there, It was my pleasure chatting with you and helping you set up your store. Thank you for your kind words and review. If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica
Nov. 30, 2021
Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated
Hi there, Thank you very much for your kind words and review! We're always happy to help. Steph
Nov. 19, 2021
A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.
Hi there! Thanks so much for that glowing review—we really appreciate it. We're so happy to hear that our app is a must have! It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store. Should you need anything else, we're here for you. Have a lovely day, Marija
Nov. 18, 2021
Really helpful support and the app does everything it's supposed to, and has even more functionality that has been a huge help that we weren't expecting. Highly recommend!
Nov. 17, 2021
Everything you need and more for shipping, local delivery and pick up. These guys think of everything. Most of all they are by far the best support team I have come across on any app. Highly recommended.
Hello there, Thank you for this lovely review ! It was a pleasure to help you on our live chat. Don't hesitate to come talk to us again, if there is anything else we ca help you with. Sandy
Nov. 12, 2021
Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost
Hi there, Thanks for your awesome feedback, love to hear you're enjoying the app! Best wishes, Bogi
Nov. 12, 2021
I absolutely loved speaking to Maria! She was kind, and helped me through all of my questions promptly. Honestly if I knew her face to face we would definitely grab a coffee together LOL! Seriously , I don't know why I didn't bring up my questions to her sooner , My website is working like a charm now. Thanks again!
Hello there, Thank you so much for your kind words ❤️ it truly was a pleasure helping you out setting up our app. I can definitely picture us grabbing a cup of coffee! Do no hesitate in reaching back should you need any assistance down the road 🙏🏻 Best wishes, Maria
Nov. 11, 2021
This app was exactly what I was looking for. Their support team went above and beyond to help me with setup and I wouldn't hesitate to recommend their app to other business users.
Hi, Really great to hear our app is meeting your needs, and our team were able to guide you setting up! Thanks for taking the time to let us know :) Best wishes, Bogi
Nov. 10, 2021
This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.
Hi there, Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores! Cheers, Klaudia
Nov. 9, 2021
Very helpful support, fixed issues I was having with my theme. Looking forward to using the app and will rate that experience later.
Hi guys, Thank you so much for the lovely words! We look forward to working with you as you explore the app more and please do let us know if you need anything else. Thanks, Charlie
Nov. 9, 2021
This app is not only great but they have great customer support available to help navigate any questions you may have.
Hi there, Thanks for the awesome review! We're thrilled about your feedback :) Best wishes, Bogi
Nov. 7, 2021
This app does everything I need it to do - and I have a bit of a different business model. I spent quite a bit of time with customer service and they were so helpful! They helped me until we got everything as I needed it. I'm very grateful!
Hi there, Thanks so much for you lovely review—we really appreciate it! I really enjoyed helping you to make sure all it set up exactly as you need it. Should you need anything else, we're here for you. Have a great day, Marija
Nov. 5, 2021
Zapiet is an awesome app. But, even more importantly, their service team is fast and SUPER helpful!! Highly recommend!!!
Hi there, Thanks so much for the awesome review! I'm really glad our app does everything you need it to do. It was our pleasure assisting you today! We're here should you need anything else. Have a great day, Chloé
Nov. 5, 2021
We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.
Hi there, Thank you for your review. Glad we could get you updated and back to normal service. If you need anything else you know where we are! Jayne
Nov. 4, 2021
Took me a while to figure out some aspects but it's a great app. Customer service was **really fantastic** - so helpful & proactive. Highly recommended.
Hello there, Thank you so much for this lovely comment ! I was happy to discuss with you on our live chat, and to make sure that your configuration was matching your needs. Don't hesitate to come chat with us again, if ever you need. Sandy
Nov. 3, 2021
We used the app to do our delivery and pickup and it really works great. The support is super fast and very friendly, never too much to ask to help and think with us. Highly recommend :-).
Hi Jill, It was a pleasure to make your checkout flow and our widget be a great fit on your website We'll be near if there is anything else we can help you with. Thank you for this lovely review, Sandy
Nov. 1, 2021
Does what it says with options for pretty much everything I wanted to do. I needed some help configuring the app properly and Zapiet's support was responsive and super helpful, getting my setup resolved in just an afternoon. Highly recommended.
Hi there! Thanks so much for your lovely review! I'm really glad our app does everything you need it to do. It was our pleasure helping you get your store up and running! We're here should you need anything else. Have a great day, Marija
Nov. 1, 2021
Great customer care. Zapiet understood my issues and gave different options to help solve the problem. Super quick response time and friendly service! Thanks Jessica :)
Hi, It was great chatting with you and so glad to get you set up the way you want. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica