Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#303
All reviews
Rating Breakdown
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Sept. 1, 2021
Great app to help with our next day delivery feature! Clear for customers to see which shipping/delivery method as well.
Hi, Thank you for leaving us your feedback! It's awesome to hear you're enjoying the features of the app :) Best wishes, Bogi
Aug. 25, 2021
I was apply this app on my staging site. As test for few days, the inventory fulfillment function is uncertain at this moment. Thus, linking from Zapiet location with Shopify location still having error where the result keep revert after save and refresh.
Hello William, Thank you for your feedback, we have released an update to fix the issue you mentioned. Which allows us o improve the experience for both yourself and future merchants. It is with the feedback of our clients that our app can grow and become the best version of themselves :) Speak soon, Sandy
Aug. 24, 2021
Great application. Outstanding support, both Stephane & Chloé is incredible. Live support that awnsers all your questions whenever you need it.
Thank you very much for the awesome review Max! We do our best to give our merchants the best possible experience when using our apps and of course, when lending a helping hand. Stephane
Aug. 19, 2021
Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you
Hi there, Thanks for your review! Glad our support team were able to help :) Best wishes, Bogi
Aug. 18, 2021
Zapiet and Jessica (at Zapiet) are freakin awesome! So thankful how Zapiet has improved our Shopify experience. Support is always top-notch. They know the app!
Hi Justin, Thank you so much for your kind words, they are so much appreciated by myself and the entire team. Have a wonderful day and if you have any other questions down the road, please do not hesitate to jump back on the chat. Cheers, Jessica
March 14, 2022
SUPERB customer service by Klaudia! Helping me every step of the way! I really appreciate your patience and support!
Hi Karen, Thank you so much for the wonderful review! It was a pleasure assisting you and please feel free to jump back on chat any time 😊 Kindest regards, Klaudia
Aug. 16, 2021
Our business uses this app on a daily basis and we are over-impressed with not only its capability, but, it’s support when things don’t always work out.
Thank you for the kind review. It's good to hear that our app is helpful on a daily basis. If you need anything else the team are always here for support. Jayne
Aug. 16, 2021
Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.
Thank you for your kind words. It could have been any one of us here on the Zapiet support worldwide team. You know where we are if you need us in the future! Thanks so much! Jayne
Aug. 15, 2021
This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options This app does it all and more. support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better. Worth the money in managing my orders better, and it helps my business grow.
Hi there, We're really glad our app meets your every need! Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive. Should you need anything else, we're here for you. Have a great day, Marija
Aug. 14, 2021
Great app and great, friendly service. We used this app to for its calendar feature and it was such a breeze to install. Also I have to say the staff are very friendly, and always ready to help. Would recommend to anyone!
Hi there, Thanks so much for the amazing review! I'm so happy you liked our app and our support. We'll be here should you need anything else— ready and happy to help! Have a lovely day, Marija
Aug. 13, 2021
Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support
Hi there, It was so nice chatting with you and thank you very much for your kind words. So glad to able to help and get your store up and running with our app. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Aug. 13, 2021
Great support! Helped with set up and updates. App works for all of the features that I need it to do
Hi there, Thanks for the kind review! Glad to hear we were able to help you set up and you're happy with the app's features :) Best wishes, Bogi
Aug. 13, 2021
Really helps to streamline the order flow, allows you to see which orders are local and which are not.
Hi there, Thanks for sharing your feedback! Awesome to hear our app is helping you manage your orders. Best wishes, Bogi
Aug. 12, 2021
This is by far the most important app in our store. Functioning without it would be way more complicated than is now. We are an eclair store. Customers place orders in advance quite very often. It's August 2021 and latest order to be processed, now in our system, is for May 2022. Zapiet helps us manage our day to day orders, both with pickup and with Local Delivery. I have probably tested all the apps offering similar functionality, and this one is by far the best. Support is amazing, the list of features is quite very long and I have started to appreciate all of them. The app can be better though. If you will use it long enough you will realize that developers are not using it. They just rely on the customer's feedback to make it better. Because of this, sometimes, there is a difference in what developers think customers will need and what really customers need. If I would be them I would start a shop to sell real products, just for the sake of feeling what a customer feels. However, as it is, the app is amazing and extremely valuable for us. Thanks to the developers for building it.
Hi there, Thank you so much for your kind words, I am delighted to hear that you tested all similar apps and you found ours to be the best app on the market. When it comes to developing features, our customers feedback is extremely important to us, we develop features based off customer demand, we prioritise the development of the most highly requested features as this allows our customers voice to directly influence the features we develop. I will reach out to you directly to discuss what features you would like to see added to our app. Thank you again for the wonderful review. Have a great day. Kind regards, Ronan
Aug. 11, 2021
Un produit super versatile et facile à intégrer dans la boutique. Ça rend nos client très heureux du processus d'achat. L'équipe de support est très réactive et consciencieuse.
Thanks for your kind words. Glad to hear that you find our app easy to use which makes your customers happy. Our team is always happy to help :) Jayne
March 13, 2022
Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.
Hi Meredith, Thank you so much for your kind words! It's our pleasure, we are always happy to help. Stephane + Sandy :D
Aug. 8, 2021
Great app with lots of options & integrations and most importantly a top notch customer service! Their team addresses all the issues in a timely manner, help setup along the way. Strongly recommended!
Hi there, Thanks so much for the lovely review—we really appreciate it. It was my pleasure helping you set up and answering your questions. We're here should you need anything else! Have a great day, Marija
May 6, 2024
Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.
Hi there, Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :) Best wishes, Bogi
Aug. 6, 2021
Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!
Hi Maria! Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else. -Veno
Aug. 3, 2021
Not only is the app great, but the support is the best we've received from any Shopify app developer. They were incredibly quick to respond to any and all questions with helpful solutions.
Hi, Thank you for your lovely review! It makes the team's day to get compliments on our support :) Just happy we could help! Best wishes, Bogi