All reviews

Rating Breakdown

  • 5
    93% (1,615 ratings)
  • 4
    3% (58 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,568)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2025

Very helpful customer service team

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the kind words! I'm so happy to hear to have helped set up your delivery and shipping. We got your store up and running in no time, and our teamwork made it happen! If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Thank you again for that 10 star review! It was a pleasure speaking with you. Cheers! Angelo

5 / 5 Share

Feb. 10, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5 stars! I’m glad we were able to set up your delivery and pickup widget, as well as the time slots. Your partnership and the details you shared really helped in getting everything done quickly and efficiently. If there’s anything else you need, please feel free to reach out—we're always here to assist! All the best, Gab

5 / 5 Share

Feb. 9, 2025

Gabriel and Klaudia have been very helpful and very fast to respond with helping resolve my issues. The support team for this App is exceptional, they can definitely make your business run more smoothly and efficiently. If you in the business of offering local deliveries or local shipping locally this is the app for you.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 😊 Gabriel and I are happy we could assist you quickly. We're glad to hear that our support team and the app are helping your business run smoothly. If you ever need help with pickup, local delivery, or shipping, we're always here for you! 🚀✨ - Klaudia

5 / 5 Share

Feb. 6, 2025

Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.

5 / 5 Share

Feb. 5, 2025

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Allison, Thank you very much for taking the time to leave such a lovely review! I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

May 5, 2025

jessica was quick and great to deal with. thank you!!!

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, it's very much appreciated! I'm glad to have helped and get everything sorted and tweaked on our Zapiet - Pickup + Delivery app (: If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 4, 2025

Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kyle! I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Have a wonderful day! (: Leo

5 / 5 Share

Feb. 3, 2025

This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the right settings.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blair, I just wanted to say a big thank you for taking the time to leave us a review! It's always a pleasure to help, and I'm glad we could get everything cleared up. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. (: Leo

5 / 5 Share

Feb. 3, 2025

Jessica was very helpful in resolving my concerns as it relates to my theme and updates.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ashley, Thank you very much for taking the time to leave a review! It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget. Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

Feb. 2, 2025

Amazing Customer Service

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Christopher, Thank you so much for taking the time to write a review! It was my pleasure to help set up your store's pickup and local delivery. I'll always be here to help if you need anything! Have a great day! Krisitne

5 / 5 Share

Feb. 24, 2025

Great help! Excellent at his job. Give her a raise!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amanda! Thanks for taking the time to leave such an amazing review! I'm so glad we got everything set up for Pickup, Local Delivery, and Shipping in your store! I know how tricky it can be to ship or deliver beautiful and delicate flowers, but luckily Pickup+Delivery will help you manage that easily. (: Reach out to us anytime - we are always here to help. Have a great day! Anggy

5 / 5 Share

Jan. 24, 2025

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed. Warm regards, Pavlo

5 / 5 Share

Jan. 22, 2025

great service.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, Thanks a lot for for this review! I'm glad we were able to get your rates back online to work with your subscription solution. Should you have any further questions, we'll be there! Stephane

5 / 5 Share

Jan. 21, 2025

Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sue! It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (: We're always here to help, so reach back out anytime. Have a wonderful day! Anggy

5 / 5 Share

Jan. 21, 2025

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dominique, Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help! Let us know if there's anything else we can help with. Have a great day! Kristine

5 / 5 Share

Jan. 20, 2025

Un grand merci a Anggy pour son aide précieuse

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Jeremy, Merci beaucoup d'avoir pris le temps d'évaluer notre support! C'était un plaisir de parler avec vous, et je suis très heureuse qu'Angelo et moi ayons pu configurer les tarifs de livraison dans votre magasin. N'hésitez pas à nous contacter si vous avez d'autres questions. Bonne journée! (: Anggy

5 / 5 Share

Jan. 18, 2025

Using app

About 6 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Zapiet

5 / 5 Share

Jan. 18, 2025

Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet. This really saved my website. Thank you Laura!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joy, It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together. Always here to help with anything you need. Cheers! Laura

5 / 5 Share

Nov. 24, 2025

The chat bots can't help like humans can! THANK YOU

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! I’m really glad I could be there to help. If you ever need anything else, our whole team is always here for you! Warm regards, Pavlo

5 / 5 Share

Jan. 15, 2025

Very helpful and proactive support

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi Lian, Thank you so much for taking the time to leave us a review! It was my pleasure helping you set up your rates and wording at checkout. Never hesitate to reach out to us if you have any other questions! (: Always here for you. Take care! Angelo