Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,611
chart
#282
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2021
This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.
Hi there, Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores! Cheers, Klaudia
Nov. 9, 2021
Very helpful support, fixed issues I was having with my theme. Looking forward to using the app and will rate that experience later.
Hi guys, Thank you so much for the lovely words! We look forward to working with you as you explore the app more and please do let us know if you need anything else. Thanks, Charlie
Nov. 9, 2021
This app is not only great but they have great customer support available to help navigate any questions you may have.
Hi there, Thanks for the awesome review! We're thrilled about your feedback :) Best wishes, Bogi
Nov. 7, 2021
This app does everything I need it to do - and I have a bit of a different business model. I spent quite a bit of time with customer service and they were so helpful! They helped me until we got everything as I needed it. I'm very grateful!
Hi there, Thanks so much for you lovely review—we really appreciate it! I really enjoyed helping you to make sure all it set up exactly as you need it. Should you need anything else, we're here for you. Have a great day, Marija
Nov. 5, 2021
Zapiet is an awesome app. But, even more importantly, their service team is fast and SUPER helpful!! Highly recommend!!!
Hi there, Thanks so much for the awesome review! I'm really glad our app does everything you need it to do. It was our pleasure assisting you today! We're here should you need anything else. Have a great day, Chloé
Nov. 5, 2021
We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.
Hi there, Thank you for your review. Glad we could get you updated and back to normal service. If you need anything else you know where we are! Jayne
Nov. 4, 2021
Took me a while to figure out some aspects but it's a great app. Customer service was **really fantastic** - so helpful & proactive. Highly recommended.
Hello there, Thank you so much for this lovely comment ! I was happy to discuss with you on our live chat, and to make sure that your configuration was matching your needs. Don't hesitate to come chat with us again, if ever you need. Sandy
Nov. 3, 2021
We used the app to do our delivery and pickup and it really works great. The support is super fast and very friendly, never too much to ask to help and think with us. Highly recommend :-).
Hi Jill, It was a pleasure to make your checkout flow and our widget be a great fit on your website We'll be near if there is anything else we can help you with. Thank you for this lovely review, Sandy
Nov. 1, 2021
Does what it says with options for pretty much everything I wanted to do. I needed some help configuring the app properly and Zapiet's support was responsive and super helpful, getting my setup resolved in just an afternoon. Highly recommended.
Hi there! Thanks so much for your lovely review! I'm really glad our app does everything you need it to do. It was our pleasure helping you get your store up and running! We're here should you need anything else. Have a great day, Marija
Nov. 1, 2021
Great customer care. Zapiet understood my issues and gave different options to help solve the problem. Super quick response time and friendly service! Thanks Jessica :)
Hi, It was great chatting with you and so glad to get you set up the way you want. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Oct. 28, 2021
It works, but there are some things that I wish were different! But overall, it is the only thing I've found to actually help with only allowing some products to ship (perishables, bulk products, etc!) The team is pretty fast at responding, and they know what they're doing, although again this is limited because it doesn't really seem like shopify and zapiet work super well together!) :)
Oct. 28, 2021
I've been looking for an app like this for years and I'm so happy to be adding it to my store. It literally does EVERYTHING you need. And the support staff is so awesome and gets right back to you. Jessica in particular worked with me on a tricky issue with my site that I couldn't understand. She was super nice, patient and in time, helped me fix and figure out the problem. I know it's a bit pricier than other date picker apps, but honestly, it's really worth it. A huge time and labor saver.
Hi there, Thank you very much for your kind words & great review, it was my pleasure helping you on the live chat to get your tricky issue resolved. Have a lovely week and if you have any questions, please let us know and we would be happy to help. Thanks, Jessica
Jan. 22, 2024
I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !! She tidied up our website and made it much more user friendly in half and hour ! I honestly can't recommend the live chat function enough !!!
Hi there, Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience If there's anything else you need assistance with or if you have additional questions, please feel free to reach out. Cheers, Jessica
Oct. 26, 2021
This app has helped our business a lot. We have used it for over 2 years. They have improved a lot and the support is amazing.
Oct. 26, 2021
I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.
Hi there, It was a pleasure to help you sort out your issues over chat today. You know where we are if you need us again! Jayne
Nov. 17, 2023
As a home baker transitioning to a full-fledged storefront, I've encountered a myriad of challenges, from managing orders to scheduling deliveries. But amidst the chaos, Zapiet Pickup and Delivery emerged as an unwavering pillar of support, streamlining my operations and enabling me to focus on what I love most: creating delectable treats. Zapiet's intuitive interface and comprehensive features have transformed order tracking and diary appointments from time-consuming chores into effortless tasks. With a few clicks, I can effortlessly manage orders, schedule deliveries, and notify customers of their order status. This newfound efficiency has freed up valuable time, allowing me to dedicate more energy to perfecting my recipes and expanding my customer base. Beyond its user-friendly interface, Zapiet's exceptional customer support has been a godsend. Whenever I've encountered a query, no matter how trivial, the Zapiet team has responded promptly and professionally, providing tailored solutions that have kept my business running smoothly. Their expertise and dedication have instilled in me a sense of confidence, knowing that I can rely on their support whenever I need it. As I transitioned from a home baker to the proud owner of My Bellarine Kitchen, Zapiet has remained a constant source of support. The app's flexibility and scalability have adapted alongside my growing business, ensuring that I have the tools I need to continue delivering exceptional products and services to my loyal customers. If you're a home-based business owner navigating the complexities of order management and delivery, I wholeheartedly recommend Zapiet Pickup and Delivery. It's a game-changer that will empower you to focus on your passion while streamlining your operations and ensuring customer satisfaction.
Hi Gabi, Wow, thank you for taking the time to leave this kind review. It's so encouraging for us as a team at Zapiet - Pickup + Delivery to hear that we have been able to support you in making the transition from home to a full-fledged store front, enabling you to spend time concentrating on your business as a whole. You know where we are if you need us in the future! Jayne
Oct. 23, 2021
The app and service has been great. Highly recommend. Would REALLY love to see a feature that allows you to set a max limit of orders by pickup slot.
Hi guys, Thanks for taking the time to leave your comments & feedback about the app! We really appreciate knowing which features our merchants would love to see, as it helps us to shape the future of the app! Best wishes, Bogi
Oct. 23, 2021
A great app, for Pickup and Delivery. Awesome customer care, is always very responsive and helping in solving the problems. Cheers!
Hi there, Great to hear you had a good experience with our support team! Thanks for using Store Pickup + Delivery :) Best wishes, Bogi
Oct. 22, 2021
J'ai utilisé cette application pour pouvoir mettre en place des créneaux et horaires de livraison. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !
Oct. 20, 2021
Excellent support service is given by the team. Highly Recommend....!!!!! All team members are fully experienced.
Hi there, Thank you for taking the time to leave a review. It was great assisting you and we are pleased that we were able to get your store up and running the way you needed 🙂 Should you need any further assistance, please don't hesitate to contact us again,🙂 Thanks, Chloé