Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#303
All reviews
Rating Breakdown
Review RSS Feed
July 31, 2021
works really well and has really helped the shop through the pandemic. Would recommend for delivery planning etc.
Hi there, Thanks for the awesome review & recommendation! Glad we were able to help you through a tough time. Best wishes, Bogi
July 28, 2021
Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!
Hi there, Thanks for your review! Glad we could bring you up to speed on the latest version :) Best wishes, Bogi
July 28, 2021
Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Hi there, Thanks for the lovely review! It was a pleasure assisting you with our apps. Should you need anything, you know where to find us Thanks and have a great day, Klaudia
July 27, 2021
Certainly solved delivery date confusion during covid. Only downside is the cost when converting to a weak Aussie dollar. Tech support by flora has been amazing. She Earnt them an extra star!
Hi there, Thank you very much for your feedback! I'm glad I could help you out today with installing the widget on your new theme. Have a great day! Flora
July 27, 2021
This app has helped us provide solution to our business to add time slots to delivery. The support team are amazing at helping too. Being available at 6am has saved our bacon.
Hi Raphael, Thanks for the awesome review! I'm glad that our app has provided a solution for your business. Should you need anything else, you know where to find us! Kindest regards, Klaudia
July 25, 2021
The app is great and functions well. The delivery widget is simple, modified. The system enables the input of areas-codes very easy and flexible to contain several location areas. The support service is very good. Fast reply, really helping with issues and providing helpful answers and assistance. I recommend.
Hi there, Thank you so much for the lovely review! I'm glad you're happy with our app and our support. I's our pleasure assisting you! We're here should you need anything else. Have a lovely day, Marija
July 16, 2021
This app has been great, the setup instructions are very clear, so it's easy to get set up and running. Our shop has needed to use this app in some unorthodox ways, but their support has been excellent in getting it to work for our needs. They always respond in a timely manner and there has not been one instance where they were not able to resolve my issues. Truly a must have app for any shop.
Hi! Lovely to hear your feedback, thank you for sharing your experience of setting the app up & working with our support team! Best wishes, Bogi
April 27, 2022
I had a bit of trouble with my checkout flow (only allow pick up and also to not enable shipping) and the rep, Jessica, really helped me. She even brought up things I was not aware that I might want to change so that's even better. Everything was clear and fast. Great support.
Hi, Thank you for your kind review and words. It was lovely chatting with you and so glad to have been able help . If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica
July 16, 2021
It's the best app in the market for delivery solution, it's look nice, it's run very good and the support team it's amazing we use it for a cheese market, and all our costumer love that they can pick up a date and hour for delivery, and we love that we can know when they want their products :)
Hi there, Wow! Thanks for your awesome feedback! We're happy you're loving the functionality & design of the app :) Best wishes, Bogi
July 14, 2021
We use this app for our bakery pre-order. Prior to this, we had to print each order and hang on one of seven clipboards for the day of the week when the order would be pickup up. It was a mess and we were constantly loosing orders when someone brushed by the clipboard! We also had a bunch of custom code that made changing our site require a developer. With Store Pickup + Delivery, there is no code, the customer experience is great, and we can export our orders by day using Exportify. The bakers use the Exportify spreadsheet as their production report and things have improved significantly. We can blackout days when we are closed, and use the blackout feature to stop orders when we start to hit our production limits. You can easily edit pickup dates and instructions. Great app!
Hi there, Thank you for sharing your story! It's amazing to hear how you're using the app, and we're proud to be a part of it! Best wishes, Bogi
July 12, 2021
I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well. The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!
Hi there! Thank you so much for the lovely review! It was my pleasure helping you set up your store. Should you need anything else, were here for you. Have a lovely day, Marija
March 28, 2023
Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister
June 28, 2021
We currently sell cakes from our store in Sydney and Zapiet allows provides as app that does everything we need to for pick-up date and time options! Love that we can have different opening hours for each day as well as cut-off times. Also, the support is great, replies to all my problems :)
Hi there, Thanks for your fantastic review! Great to hear you're loving our app :) Best wishes, Bogi
June 25, 2021
Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!
Hi there! Wow, what an amazing review—thank you so much for your kind words! We're over the moon and this has really made our day. Bogi and I really enjoyed helping you set up our app and the integration, and are really happy to help should you need anything else. We wish you all the best with delivering healthy and fresh goodies to your customers! Have a lovely day, Marija
Oct. 24, 2022
Special thanks to Stephane for his great customer service and help. Very pleased. H responded in a timely manner & also provided a very helpful article for further assistance.
Hi guys, Thank your for your kind words. It was a true pleasure helping you out. It's amazing to hear our app is just what you guys need. Have a lovely day! Maria
June 25, 2021
Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot
Hi Ken, Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else! Cheers, Klaudia
June 24, 2021
Great app - easy to use. Very helpful support staff - super responsive! Would recommend to all businesses
June 22, 2021
Jessica was very helpful and patient, and helped me go through the whole set up process. The app has come as a solution to a customer auto fill address issue i was having, between other. Thanks!
Thank you so much for your kind words! It was lovely chatting with you and I'm really glad that we got your store up and running. Jump back on the chat anytime if you have any other questions or need any assistance. Thanks, Jessica
June 21, 2021
What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.
Hey there, Thank you for your honest review! We are working every day to improve the features of the app, and in the meantime it means a lot to hear what you think of our customer support team :) Best wishes, Bogi
July 1, 2024
Fantastic, all round!
Hi there, Thank you for your lovely recommendation and amazing words about our support team! :) Best wishes, Bogi