All reviews

Rating Breakdown

  • 5
    92% (1,399 ratings)
  • 4
    4% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,384)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2024

Agradezco la atención brindada por Diego, quién fue el asesor que estuvo apoyándome la mayor parte del tiempo en las muchísimas dudas que tenía. :)

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola Itzel, ¡Gracias por dejarnos tu reseña! Estamos muy emocionados de ver como nuestra app puede ayudarte a ti y a tu negocio. ¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros! Saludos, Diego

5 / 5 Share

Aug. 30, 2025

Betty was great!!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kurt! Thank you so much for a wonderful review! It was my absolute pressure to help you with the issue you were experiencing with the app. Feel free to chat in anytime you need a hand. Best regards Betty

5 / 5 Share

March 8, 2024

simple to use and very helpfull support

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback. Have an amazing day Warm regards, Betty

5 / 5 Share

March 7, 2024

The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

Sept. 3, 2025

Jessica helped us to solve a problem that was actually with Shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi William, It was really lovely chatting and thank you so much for taking the time to leave such a nice review, I really appreciate it! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

March 6, 2024

unexceptional my friend María!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch for your review! I had a blast helping you with your store. If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟 María

5 / 5 Share

April 3, 2024

Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marius, Thank you so very much for your lovely review! It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife. If you have any questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

March 1, 2024

quick and clear

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Brent, Thank you so much for taking the time to write this review for our app, Zapiet - Pickup + Delivery! It is always our pleasure to help you!! ✨❤️ Have a nice day, J Barjum

5 / 5 Share

March 1, 2024

the team helped me updated the new version of zapiet . everything works so well

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Frenie! I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review. Warm regards Betty

5 / 5 Share

Feb. 29, 2024

Great service. Quick and efficient

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Allison, Thanks for the stellar review 🤩 We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you. If there's anything more you need, feel free to give us a heads-up. Cheers, Klaudia

5 / 5 Share

Feb. 29, 2024

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wazim, Thank you for the awesome review! I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one Rest assured that if anything comes up, we'll be there for you Steph

5 / 5 Share

Feb. 28, 2024

Beim Installieren und Einstellen der App gab es für mich ein paar kleine Hürden. Der Support hat jedoch sofort geholfen und alles sehr kompetent erklärt und eingestellt. Endlich kann ich Versand und Local-Pickup in Abhängigkeit von Produkten anbieten. Grossartig!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Michael, vielen Dank, dass Sie sich die Zeit genommen haben, eine so schöne Bewertung zu hinterlassen. Es war mir ein Vergnügen, Ihnen bei der Abholung und dem Versand für unsere App Zapiet - Abholung + Zustellung über unseren Live-Chat zu helfen. Wenn Sie Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns eine Nachricht zu schicken. Mit freundlichem Grüß Jessica

5 / 5 Share

Feb. 27, 2024

We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency. What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed. In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.

Using app

About 3 years

Total reviews

8

Average rating

4.5

Developer Reply

Hi Fikry! Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're absolutely thrilled to hear that our platform has made such a positive impact on your delivery operations. At Zapiet, we strive to provide unparalleled support to ensure our customers' success. It's fantastic to hear that our support team has been able to meet your needs promptly and effectively. Your recommendation means the world to us. If you ever need anything, please don't hesitate to reach out. We're here to support you every step of the way. Thank you again for choosing Zapiet! Warm regards, Kitty

5 / 5 Share

Feb. 26, 2024

Great and super helpful!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rollo! Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️ J Barjum

5 / 5 Share

Feb. 20, 2024

Stephane provided great customer service and support to fix our issue.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lenora, Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions. And if anything else comes up, don't hesitate to reach out :) Stephane

5 / 5 Share

Feb. 19, 2024

I liked that the rep has access to my store and can show me exactly where I went wrong. The screenshots are helpful.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! It was an absolute pleasure chatting with you and lending a hand with the resolving the issue with Zapiet - Pickup + Delivery app for your store. If there's anything else you need help with or have any other questions, please don't hesitate to reach out. We're always happy to assist in any way we can! Warm regards Betty

5 / 5 Share

Feb. 18, 2024

Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.

Store

Isfisk

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ingela, I am happy to hear that you not only find our app useful, but are also satisfied with our service and support. You are definitely welcome to message us any time you need our assistance. Thank you for being with us! Warm regards, Pavlo

5 / 5 Share

Feb. 17, 2024

Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Therese, I am delighted to see your review! It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps! Warm regards, Pavlo

5 / 5 Share

Feb. 16, 2024

Zapier is much better than the other apps available. It is not only the app, but the amazing staff. High 5 to Jessica for the enormous support on helping to get the app installed and during the setup process. Jessica was exceptionally helpful and knowledgeable. I appreciate her support.

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much Juan for taking the time to leave such a lovely review It was delightful chatting with you and assisting in the installation and setup of your pickup and local delivery using our Zapiet - Pickup + Delivery app for your store. If you have any other questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica

5 / 5 Share

June 9, 2025

I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option. Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect! Thank you so much Sandy for all your help!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Fernando, Thank you for choosing us and taking the time to write us this lovely comment for Zapiet - Pickup + Delivery ! Don't hesitate to write us back, if there is anything else we can help you with. All the best, Sandy