Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,614
chart
#284
All reviews
Rating Breakdown
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Sept. 24, 2021
We use Zapiet to help our stores with delivery. Zapiet gives us lots of customizable option to set our store just the way we want it. and when we had issues, their support team were great in helping us troubleshoot.
Hi, Happy to hear you're appreciating the customisable options in Store Pickup + Delivery! Always happy to help support you. Best wishes, Bogi
Sept. 24, 2021
We are using this app for delivery and need to enable shipping. The support provided was awesome. They helped in setting up the app and help me setup the system the way I wanted.
Hello, It was a pleasure assisting you in the configuration of your store. Thank you for your nice words, Sandy
Sept. 23, 2021
Stephane was a phenomenal support specialist. We solved 2 issues via screen sharing and he was extremely patient and helpful. This app can accomplish a lot, and has great people backing it to make it sure it all works smoothly. 10/10 recommend! - Michael
Hi Michael! Thank you very much for the kind words. We are all passionate about our products and the work we do. It makes me happy to see that it translates to a good experience not only for us, but the people we work with! Stephane
Sept. 22, 2021
Awesome customer support! So far all the issues we have were swiftly treated. we are very happy with the APP. KUDO's for Sandy!
Hello there, It was a pleasure discussing with you and readjusting your settings to make sure that your app was matching your needs We are a click away, if there is anything else we can help you with! Sandy
Sept. 18, 2021
Couldn't run my business without this app. Support is also especially quick and helpful when needed!
Hi Maura, Thank you very much for your review! I'm glad we were able to help you out today and that our app plays such a big part in your business. Please reach out should you need anything else. All the best, Flora
Sept. 14, 2021
whenever I have an issue, I hope to be able to talk to Jessica. She is always so efficient and quick. it makes me less worry when I have an issue because I know someone on the customer service will be able to answer me quickly and solve my issue.
Thank you for your very kind words...it's always wonderful chatting with you . Please jump on the live chat anytime and we will be happy to help. Thanks, Jessica
Sept. 14, 2021
L'application fonctionne très bien, j'ai eu quelques soucis à l'installation et le service technique m'a procuré une aide très rapidement et a réglé tout mes problèmes!
Bonjour Audrey, Merci beaucoup pour votre avis Nous sommes contents d'avoir pu vous aider. N'hésitez pas à nous contacter si vous avez besoin d'autre chose ! Flora et Stephane
Sept. 3, 2021
I'm 3 days into my free trial and I'm already so impressed! I've been looking for ages for an app that can deal with Pick Up, Local Delivery and Shipping all as something separate. It has shown to be perfect for what I need!! I struggled to set a couple of things up but both Stefan and Sandy gave a 5* service which helped me solve the situations in minutes, not hours!! Thank you guys! Highly recommend
Sept. 3, 2021
Been using them for a few months and their customer service is top notched! They readily assist with theme migrations too. Thanks
Oct. 21, 2021
UPDATE 21st October 2021 - I'm so impressed with the support available on this app. Lisa has just spent hours patiently walking me through my shipping rates and dealing with my lack of knowledge! All my issues have been solved and I couldn't recommend Zapiet more. Thank you! This app does everything I need it to do, it's brilliant, especially the delivery date picking option! I also can't rate the customer service highly enough. Just spoke with Chloé and she's resolved all my issues quickly and easily, and updated my app to the latest version so now its working perfectly!
Hi there, Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive. Should you need anything else, please don't hesitate to contact us. Have a wonderful day, Chloé
Sept. 1, 2021
Great app to help with our next day delivery feature! Clear for customers to see which shipping/delivery method as well.
Hi, Thank you for leaving us your feedback! It's awesome to hear you're enjoying the features of the app :) Best wishes, Bogi
Aug. 25, 2021
I was apply this app on my staging site. As test for few days, the inventory fulfillment function is uncertain at this moment. Thus, linking from Zapiet location with Shopify location still having error where the result keep revert after save and refresh.
Hello William, Thank you for your feedback, we have released an update to fix the issue you mentioned. Which allows us o improve the experience for both yourself and future merchants. It is with the feedback of our clients that our app can grow and become the best version of themselves :) Speak soon, Sandy
Aug. 24, 2021
Great application. Outstanding support, both Stephane & Chloé is incredible. Live support that awnsers all your questions whenever you need it.
Thank you very much for the awesome review Max! We do our best to give our merchants the best possible experience when using our apps and of course, when lending a helping hand. Stephane
Aug. 19, 2021
Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you
Hi there, Thanks for your review! Glad our support team were able to help :) Best wishes, Bogi
Aug. 18, 2021
Zapiet and Jessica (at Zapiet) are freakin awesome! So thankful how Zapiet has improved our Shopify experience. Support is always top-notch. They know the app!
Hi Justin, Thank you so much for your kind words, they are so much appreciated by myself and the entire team. Have a wonderful day and if you have any other questions down the road, please do not hesitate to jump back on the chat. Cheers, Jessica
March 14, 2022
SUPERB customer service by Klaudia! Helping me every step of the way! I really appreciate your patience and support!
Hi Karen, Thank you so much for the wonderful review! It was a pleasure assisting you and please feel free to jump back on chat any time 😊 Kindest regards, Klaudia
Aug. 16, 2021
Our business uses this app on a daily basis and we are over-impressed with not only its capability, but, it’s support when things don’t always work out.
Thank you for the kind review. It's good to hear that our app is helpful on a daily basis. If you need anything else the team are always here for support. Jayne
Aug. 16, 2021
Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.
Thank you for your kind words. It could have been any one of us here on the Zapiet support worldwide team. You know where we are if you need us in the future! Thanks so much! Jayne
Aug. 15, 2021
This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options This app does it all and more. support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better. Worth the money in managing my orders better, and it helps my business grow.
Hi there, We're really glad our app meets your every need! Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive. Should you need anything else, we're here for you. Have a great day, Marija
Aug. 14, 2021
Great app and great, friendly service. We used this app to for its calendar feature and it was such a breeze to install. Also I have to say the staff are very friendly, and always ready to help. Would recommend to anyone!
Hi there, Thanks so much for the amazing review! I'm so happy you liked our app and our support. We'll be here should you need anything else— ready and happy to help! Have a lovely day, Marija