All reviews

Rating Breakdown

  • 5
    92% (1,399 ratings)
  • 4
    4% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,384)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2025

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas. un 10 La atención de Anggy ha sido ESPECTACULAR¡¡¡ UN 10

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

¡Hola! Muchas gracias por escribir una reseña tan increíble. Sus amables palabras me hicieron muy feliz. Estoy muy contenta de haber sido capaz de ayudar con las notificaciones por email y su horario de entrega/recogida. ¡Siempre estoy aquí para ayudar! No dude en ponerse en contacto con nosotros. ¡Que tengan un buen día! (: Anggy

5 / 5 Share

April 2, 2025

The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. We've had a few issue over the years and each time we've gotten exceptional help from Jessica who quickly fixed the issues for us.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Paul, It's always a pleasure helping you (: Thank you very much for leaving such a wonderful review - please do reach back out with any questions or if you need assistance. Cheers, Jessica

5 / 5 Share

Feb. 12, 2024

So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨ -J Barjum

5 / 5 Share

Feb. 11, 2024

Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

5 / 5 Share

Feb. 9, 2024

Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too. Best wishes, Bogi Assistant Support Manager - Zapiet

5 / 5 Share

Feb. 7, 2024

This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level. Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi Andrea, Thank you so much for your detailed and fantastic review! It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected. Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit! Kind regards, Jessica

5 / 5 Share

Feb. 6, 2024

Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Phoebe, Thank you for your kind words! It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation. If you have any other questions or need further assistance, please don't hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Feb. 6, 2024

Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to write a wonderful review It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 1, 2024

Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader

Store

Rosuz

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Suzanne, Thank you for taking the time to leave us such a lovely review! It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app. And if anything else ever comes up, let us know we're always there and happy to help Steph

5 / 5 Share

Feb. 1, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi

5 / 5 Share

Jan. 30, 2024

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica

5 / 5 Share

Jan. 30, 2024

Store

LéSiL

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi

5 / 5 Share

Jan. 26, 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Steven, It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued! Be sure you are always welcome to message us whatever you need! Faithfully, Pavlo

5 / 5 Share

Jan. 26, 2024

extremely helpful, through & friendly

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi James, It was delightful chatting with you, and I appreciate you taking the time to leave a review. If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help. Kind regards, Jessica

5 / 5 Share

Jan. 26, 2024

Easy set up to handle our delivery and pick up and customer service was great!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brianne, Thank you for taking the time to leave a review It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Jan. 25, 2024

Amazing customer service!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Jean, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego

5 / 5 Share

Jan. 25, 2024

I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery. fantastic app and fantastic service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Paul, for taking the time to write a review and for your kind words. It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others. Should you have any further questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Jan. 25, 2024

Jayne was very helpful and showed me how to fix a problem, great support!

Store

KIPFERL

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hubert, Thank you for your kind review for Zapiet Pickup + Delivery. So glad we could fix your issue quickly. You know where we are if you need us in the future! Jayne

5 / 5 Share

Jan. 23, 2024

Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kyle, Thank you for taking the time to write such a wonderful review! It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app. If anything comes up in the future, we'll be there to help -Steph

5 / 5 Share

Jan. 23, 2024

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately. Thank for having such a great team and (I assume) culture.

Store

LAYER

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Anthony, Thank you so much for your incredibly kind words It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates. If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out. Thank you again for your wonderful feedback. Best regards, Jessica