Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,614
chart
#284
All reviews
Rating Breakdown
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Aug. 16, 2021
Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.
Thank you for your kind words. It could have been any one of us here on the Zapiet support worldwide team. You know where we are if you need us in the future! Thanks so much! Jayne
Aug. 15, 2021
This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options This app does it all and more. support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better. Worth the money in managing my orders better, and it helps my business grow.
Hi there, We're really glad our app meets your every need! Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive. Should you need anything else, we're here for you. Have a great day, Marija
Aug. 14, 2021
Great app and great, friendly service. We used this app to for its calendar feature and it was such a breeze to install. Also I have to say the staff are very friendly, and always ready to help. Would recommend to anyone!
Hi there, Thanks so much for the amazing review! I'm so happy you liked our app and our support. We'll be here should you need anything else— ready and happy to help! Have a lovely day, Marija
Aug. 13, 2021
Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support
Hi there, It was so nice chatting with you and thank you very much for your kind words. So glad to able to help and get your store up and running with our app. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Aug. 13, 2021
Great support! Helped with set up and updates. App works for all of the features that I need it to do
Hi there, Thanks for the kind review! Glad to hear we were able to help you set up and you're happy with the app's features :) Best wishes, Bogi
Aug. 13, 2021
Really helps to streamline the order flow, allows you to see which orders are local and which are not.
Hi there, Thanks for sharing your feedback! Awesome to hear our app is helping you manage your orders. Best wishes, Bogi
Aug. 12, 2021
This is by far the most important app in our store. Functioning without it would be way more complicated than is now. We are an eclair store. Customers place orders in advance quite very often. It's August 2021 and latest order to be processed, now in our system, is for May 2022. Zapiet helps us manage our day to day orders, both with pickup and with Local Delivery. I have probably tested all the apps offering similar functionality, and this one is by far the best. Support is amazing, the list of features is quite very long and I have started to appreciate all of them. The app can be better though. If you will use it long enough you will realize that developers are not using it. They just rely on the customer's feedback to make it better. Because of this, sometimes, there is a difference in what developers think customers will need and what really customers need. If I would be them I would start a shop to sell real products, just for the sake of feeling what a customer feels. However, as it is, the app is amazing and extremely valuable for us. Thanks to the developers for building it.
Hi there, Thank you so much for your kind words, I am delighted to hear that you tested all similar apps and you found ours to be the best app on the market. When it comes to developing features, our customers feedback is extremely important to us, we develop features based off customer demand, we prioritise the development of the most highly requested features as this allows our customers voice to directly influence the features we develop. I will reach out to you directly to discuss what features you would like to see added to our app. Thank you again for the wonderful review. Have a great day. Kind regards, Ronan
Aug. 11, 2021
Un produit super versatile et facile à intégrer dans la boutique. Ça rend nos client très heureux du processus d'achat. L'équipe de support est très réactive et consciencieuse.
Thanks for your kind words. Glad to hear that you find our app easy to use which makes your customers happy. Our team is always happy to help :) Jayne
March 13, 2022
Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.
Hi Meredith, Thank you so much for your kind words! It's our pleasure, we are always happy to help. Stephane + Sandy :D
Aug. 8, 2021
Great app with lots of options & integrations and most importantly a top notch customer service! Their team addresses all the issues in a timely manner, help setup along the way. Strongly recommended!
Hi there, Thanks so much for the lovely review—we really appreciate it. It was my pleasure helping you set up and answering your questions. We're here should you need anything else! Have a great day, Marija
May 6, 2024
Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.
Hi there, Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :) Best wishes, Bogi
Aug. 6, 2021
Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!
Hi Maria! Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else. -Veno
Aug. 3, 2021
Not only is the app great, but the support is the best we've received from any Shopify app developer. They were incredibly quick to respond to any and all questions with helpful solutions.
Hi, Thank you for your lovely review! It makes the team's day to get compliments on our support :) Just happy we could help! Best wishes, Bogi
July 31, 2021
works really well and has really helped the shop through the pandemic. Would recommend for delivery planning etc.
Hi there, Thanks for the awesome review & recommendation! Glad we were able to help you through a tough time. Best wishes, Bogi
July 28, 2021
Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!
Hi there, Thanks for your review! Glad we could bring you up to speed on the latest version :) Best wishes, Bogi
July 28, 2021
Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Hi there, Thanks for the lovely review! It was a pleasure assisting you with our apps. Should you need anything, you know where to find us Thanks and have a great day, Klaudia
July 27, 2021
Certainly solved delivery date confusion during covid. Only downside is the cost when converting to a weak Aussie dollar. Tech support by flora has been amazing. She Earnt them an extra star!
Hi there, Thank you very much for your feedback! I'm glad I could help you out today with installing the widget on your new theme. Have a great day! Flora
July 27, 2021
This app has helped us provide solution to our business to add time slots to delivery. The support team are amazing at helping too. Being available at 6am has saved our bacon.
Hi Raphael, Thanks for the awesome review! I'm glad that our app has provided a solution for your business. Should you need anything else, you know where to find us! Kindest regards, Klaudia
July 25, 2021
The app is great and functions well. The delivery widget is simple, modified. The system enables the input of areas-codes very easy and flexible to contain several location areas. The support service is very good. Fast reply, really helping with issues and providing helpful answers and assistance. I recommend.
Hi there, Thank you so much for the lovely review! I'm glad you're happy with our app and our support. I's our pleasure assisting you! We're here should you need anything else. Have a lovely day, Marija
July 16, 2021
This app has been great, the setup instructions are very clear, so it's easy to get set up and running. Our shop has needed to use this app in some unorthodox ways, but their support has been excellent in getting it to work for our needs. They always respond in a timely manner and there has not been one instance where they were not able to resolve my issues. Truly a must have app for any shop.
Hi! Lovely to hear your feedback, thank you for sharing your experience of setting the app up & working with our support team! Best wishes, Bogi