All reviews

Rating Breakdown

  • 5
    93% (1,615 ratings)
  • 4
    3% (58 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2024

The single most important app for our store!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Davron! Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly. I was looking at your store again and fell in love with your Sakura Purse. I really like the colors! I wish you and your family a happy holiday season! Manuel 🙂

5 / 5 Share

Jan. 20, 2026

Jessica helped me with something that I've been trying to fix for a long time. She was very responsive & was able to fix the problem quickly. I am very appreciative!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the lovely review Erika, it's much appreciated! Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

Nov. 27, 2024

We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello Angelica, Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers. All the best, Sandy

5 / 5 Share

Nov. 27, 2024

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sandra, thank you for the kind words! 😊 I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running. We're always here to support you with anything you need! Cheers, Klaudia

5 / 5 Share

Nov. 26, 2024

amazing

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for leaving us a review! I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store. It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!! Thanks one more time!!! I wish you and your family a happy holiday season! Manuel (:

5 / 5 Share

Nov. 26, 2024

Above and beyond! Love working with Sebastian <3

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for writing in a review! It's very nice to read. It's a pleasure working with Jackie - patient and understanding. We're always here for you in case you need it. 🙂 Have a great day! Sebastian

5 / 5 Share

Nov. 26, 2024

Using app

Almost 6 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi Ariella, Thank you so much for taking the time to review our Zapiet - Pickup + Delivery app! We truly appreciate your feedback. It was a pleasure assisting you. If you ever need further help or have any questions, please don’t hesitate to reach out to our team—we’re always here to support you! -Krystabel

5 / 5 Share

Nov. 25, 2024

Leo was exremely helpful to solve my problem! Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hiromi! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out why the widget was not working properly and fixed it as soon as we could!!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁

5 / 5 Share

Nov. 25, 2024

The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a lovely review! It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Nov. 24, 2024

The support team has been incredibly helpful in working alongside me to resolve my issue.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Cindy! Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you! Wishing you a wonderful day, Angelo

5 / 5 Share

Nov. 22, 2024

The team was a great help! Anggy was fantastic!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did. Never hesitate to reach back out if you have any other questions - we are always here for you! Have a wonderful day, Anggy

5 / 5 Share

Nov. 22, 2024

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your review!! We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time. Happy Holidays! Manuel 🙂

5 / 5 Share

Nov. 22, 2024

Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We REALLY appreciate your review! It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going. Happy Holidays, Manuel 🙂

5 / 5 Share

Nov. 21, 2024

I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thanks for your glowing review! It's great to hear you're satisfied with the app and our support! Best wishes, Bogi

5 / 5 Share

Nov. 21, 2024

the issue appears to be resolved a the moment - prompt follow up and support is always 5 star

Using app

Almost 9 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi! Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!! I took a quick look at your store and your Christmas Tree Cake looks delicious!! Happy Holidays, Manuel 🙂

5 / 5 Share

Nov. 20, 2024

Stephane was very helpful, slove the problem in minutes. Great Job!

Store

SOSWEET

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Zhimin, Thanks for taking the time to leave such an awesome review! It was a pleasure helping you with your inventory integration query and should anything else come up, we'll be there for you -Steph

5 / 5 Share

Nov. 20, 2024

Great support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help! -Jeanette

5 / 5 Share

Nov. 20, 2024

Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jennifer, Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help! -Jeanette

5 / 5 Share

Nov. 18, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for this awesome review! Hope you continue to enjoy using our pickup and delivery app :) Best wishes, Bogi

5 / 5 Share

Nov. 17, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Really glad to receive a 5 star rating from you for our pickup and delivery app! Look forward to continuing supporting your business needs. Best wishes, Bogi