All reviews

Rating Breakdown

  • 5
    92% (1,488 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,465)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2024

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team. Would definitely recommend to anyone!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! Your recommendation means a lot to us! We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved. If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help! - Klaudia

5 / 5 Share

April 9, 2024

Very helpful with setting a time for pick up & delivery as options

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, And thank you for the awesome review! I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints. Rest assured that if anything comes up, we'll be there for you. Steph

5 / 5 Share

April 9, 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much Aimee for your kind words and lovely review! It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected. If you have any questions or need any further assistance, please do not hesitate to send a message. All the best, Jessica

5 / 5 Share

April 5, 2024

the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Vincent, Thank you very much for your awesome review It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help! -Steph

4 / 5 Share

April 5, 2024

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

Using app

Over 4 years

Total reviews

2

Average rating

2.5

Developer Reply

Hi April, Thank you very much for taking the time to leave a review! It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's! If you have any questions or need any assistance, please do let us know. All the best, Jessica

5 / 5 Share

April 4, 2024

Great app! Great support! Love it!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Benjamin for taking the time to leave a review, it's much appreciated! I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app. Any other questions or any further need for assistance, please do reach out. Warm regards, Jessica

5 / 5 Share

April 4, 2024

The app is fairly easy to use and the support team is very helpful!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brian, Thank you very much for taking the time to leave such a nice review! I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Aug. 4, 2025

Jessica was awesome, she was very responsive and fixed my issue in a few mins. Thank you so much! =)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Jee...I'm so glad to have been able to help and get a quick fix in place :) If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

April 2, 2024

Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Victoria! Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help! -Veno

5 / 5 Share

April 1, 2024

Phenomenal app with great support. Absolutely love it

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Gregory for leaving such a nice review, it's very much appreciated! It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

April 8, 2024

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Jeff for taking the time to leave a review! Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Aug. 5, 2025

Stephanie with Zapiet was great to work with.

Using app

Over 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Anna, Thank you for the wonderful review! We're always happy to help and provide the best experience for our merchants and seeing these comments only serves to further boost our resolve to offer the best products and support out there, Thank you! Stephane

4 / 5 Share

March 25, 2024

Using app

About 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Madeline, Thank you for taking the time to review our Zapiet - Pickup + Delivery app! It was nice chatting with you and getting our app up-to-date and also disabling the auto-select method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

March 21, 2024

Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Eli, Thank you very much for taking the time to leave such a lovely review! It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature. Any other questions or any assistance, please do not hesitate to reach out. Warm regards, Jessica

5 / 5 Share

March 19, 2024

Jessica Was wonderful to work with.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brian, Thank you for taking the time to leave a review, it's much appreciated. It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app. Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

March 19, 2024

Very customizable app and support is top notch. Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app! If anything else ever comes up, don't hesitate to reach out, our team is always happy to help -Steph

5 / 5 Share

March 19, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marsha, Thank you so much for taking the time to write such a wonderful review! I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration. Should you have any further question, or require any help, we'll be there for you -Steph

5 / 5 Share

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi and thank you so much for leaving such a great review! We will continue to work hard to earn the good things our merchants say about our team and our products And if you ever need any help, you know we'll be there to help, Steph

5 / 5 Share

March 15, 2024

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues. It's a rare thing.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Paul, Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority. We truly appreciate your continued support and trust in our app! If you have any questions along the way please let us know! Best! Diego

5 / 5 Share

March 15, 2024

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We're truly grateful for your 5-star rating of our Zapiet - Pickup + Delivery app! Your support means the world to us. Thank you for your time and feedback! Warm regards Betty