Zapiet ‑ Pickup + Delivery

March 17, 2021

Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.

March 16, 2021

Had a few issues setting up, but the chat support was good but I needed a phone call as this app is so important to it's success.... and wow the phone call I had with Steph was incredible, he sorted every issue I had and even set up external issues I had like Google Maps. So happy now, I can honestly say that if the owners of Zapiet read this - Steph is an absolute credit to your company. It's the best support I've had in 5 years of using shopify apps, so the product is great and if you get a phone call from Steph if you're struggling you're very lucky! I'd give 5 stars for the app and 10 stars for Steph if I could.

March 14, 2021

I've contacted the Zapiet team multiple times for 2 of their apps and they were more than awesome for all the help that they gave me. If I could set a 6/5stars I would. Both of their apps that I've installed are awesome and they do exactly what I need. Postal codes validations and local delivery fees based by distance at the same time. Thanks for your help!

March 13, 2021

This app is brilliant, and the support is even better! Marija was able to take me step by step through how to set things up properly. It's very flexible and powerful and has enabled us to have really flexible shipping rates, dates, options and control the shipping options in the cart based on the shipping option selected in the basket. Hoorah!!

March 13, 2021

I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner

July 11, 2024

The support I got from Stephane was incredible. He answered all my questions quickly and helped me fix things above and beyond what I was expecting.

March 11, 2021

Sandy was great! Helped resolve my issue quickly. This application is also simple to use, I definitely recommend it if you have shipments that require rules and cutoff dates.

March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

April 19, 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

March 9, 2021

Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!

March 8, 2021

We use this app to schedule pick-ups at our mobile grocery store, which has several stops throughout the week. It allows for plenty of personalization (language, appearance) and has plenty of flexibility in setting lead times, restricting future orders etc. The best part is the quick customer service. I've reached out several times and have always received a prompt and thorough response. Jessica, Marija, and other Zapiet staff really do a great job.

March 4, 2021

Just installed the app and had a little trouble integrating into our theme. Robert, from their support team, was amazing! He responded quickly, was able to solve the issue and got us up and running, easy! I'm really looking forward to giving my customers the ability to choose their pickup times via calendar. Thanks!!

March 4, 2021

I used Zapiet and it works very good and specially the service is always ready and good. I will suggest to everyone

March 2, 2021

We use Zapiet to set the collections, deliveries and the postal orders we do. The app is great and easy to use but if you have an issue, the support is phenomenal!

March 2, 2021

Great app! That does exactly what I was looking for! Very reactive to my questions and provide big help on some specific actions !! I recommend 100% !

March 1, 2021

Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.

Feb. 25, 2021

Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.

Feb. 25, 2021

Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!

Feb. 25, 2021

We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.

Feb. 25, 2021

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)