Zapiet ‑ Pickup + Delivery
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Above and beyond! Love working with Sebastian <3
Hi there, Thank you for writing in a review! It's very nice to read. It's a pleasure working with Jackie - patient and understanding. We're always here for you in case you need it. 🙂 Have a great day! Sebastian
Hi Ariella, Thank you so much for taking the time to review our Zapiet - Pickup + Delivery app! We truly appreciate your feedback. It was a pleasure assisting you. If you ever need further help or have any questions, please don’t hesitate to reach out to our team—we’re always here to support you! -Krystabel
Leo was exremely helpful to solve my problem! Thank you!
Hi Hiromi! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out why the widget was not working properly and fixed it as soon as we could!!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review! It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
The support team has been incredibly helpful in working alongside me to resolve my issue.
Hey Cindy! Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you! Wishing you a wonderful day, Angelo
The team was a great help! Anggy was fantastic!
Hi there! Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did. Never hesitate to reach back out if you have any other questions - we are always here for you! Have a wonderful day, Anggy
Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi! Thank you so much for your review!! We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time. Happy Holidays! Manuel 🙂
Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!
Hi there! We REALLY appreciate your review! It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going. Happy Holidays, Manuel 🙂
I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!
Hi, Thanks for your glowing review! It's great to hear you're satisfied with the app and our support! Best wishes, Bogi
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Hi! Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!! I took a quick look at your store and your Christmas Tree Cake looks delicious!! Happy Holidays, Manuel 🙂
Stephane was very helpful, slove the problem in minutes. Great Job!
Hi Zhimin, Thanks for taking the time to leave such an awesome review! It was a pleasure helping you with your inventory integration query and should anything else come up, we'll be there for you -Steph
Great support
We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help! -Jeanette
Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.
Hi Jennifer, Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help! -Jeanette
Hi, Thank you for this awesome review! Hope you continue to enjoy using our pickup and delivery app :) Best wishes, Bogi
Hi, Really glad to receive a 5 star rating from you for our pickup and delivery app! Look forward to continuing supporting your business needs. Best wishes, Bogi
Above and beyond customer service and support from the team, especially Clemency and Lui, who solved issues for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that they could to provide the most complete solution possible. The team continuously and thoroughly work at solving issues for us, which has been a great help!
Thank you so much for the wonderful 5-star review, Graeme. Your support truly means a lot and I am glad I could help you get everything set up the way you needed. If you ever have any questions or need more assistance, I am always here to lend a hand. Lui
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated! I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!
On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us. Best wishes, Bogi
They help me to solve my issue very quick and easy. Thanks
Hi there, Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help! Have a wonderful day! :) Anggy
Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min
Hi there, this is Manuel! Thank you so much for your 5-star review! I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving! Happy Holidays, Manuel 🎄
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