Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,735
chart
#619
All reviews
Review RSS Feed
Nov. 20, 2024
Best apps for the schedule calendar and deliveries. It has many options and not many limitations. The support staff is also super friendly and responds quick. Manuel really helped me with all my problems. :)
Hi Giancarlo, Our team has been glad to see your review—it is a much appreciated sign of your support. Remember you're always welcome to contact us for any assistance you may need with the apps. We're here to help you! Warmest regards, Pavlo
Sept. 27, 2024
Hi there! Thank you for leaving a review. I am happy to have assisted you with the Zapiet - Pickup + Delivery app. Please don't hesitate to reach out anytime you need assistance. Best regards, Betty
Sept. 27, 2024
Brilliant support and went well over and above the call of duty to help with our requirements!
Thanks for your review! Glad our team were able to assist beyond your expectations. Best wishes, Bogi
Jan. 15, 2025
Straightforward to use and their helpdesk (Pavlo, Gab and the rest of the Team!) is always quick to help! Some functionalities could be perfected (like setting date restrictions based on Product Collections to make it swifter and not on each product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)
Hi, We are pleased to see your feedback! We want to thank you for the support and kind words. Our team works hard to tailor the app to different business needs, and sharing your ideas on new features and improvements is valuable. Thank you for that too! Don't hesitate to reach us if any help is needed. Kind regards, on behalf of the whole team, Pavlo
Sept. 25, 2024
Quick and helpful info. Together we got the problem solved
Store
My Store
Using app
1 day
Hi there! Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue. Feel free to reach out to us anytime! Best regards, Betty
Sept. 24, 2024
Great support
Hey Michael, Thanks for the review and your kind words. We're always happy to help, so reach out if you need anything. -Herman
Sept. 24, 2024
The support staff are always so helpful and willing to investigate any problem you're having. Love it!
Hi there! Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you may have. Warm regards, Betty
Sept. 23, 2024
Very quick and good support ! I recommend the app
Thanks for the review! Happy to hear you're happy with our support, and recommend the app :) Best wishes, Bogi
Sept. 23, 2024
We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!
Hello Georgia, Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app! We'll be there if you need any help. All the best, Sandy
Sept. 23, 2024
Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.
Hi George, Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered. If you need any further help, feel free to reach out to our team. We're always here to support you! Warmest regards, Krystabel
Dec. 1, 2025
Betty was great in helping me solve my problems! Much appreciated!
Hi Chloe! Thank you so much for your lovely review! It was such a pleasure helping you with the Zapiet - Pickup + Delivery app today. Remember, you can always reach out and chat with us anytime you need. Best regards Betty
Sept. 22, 2024
Anggy provided all the help needed. The app itself is very solid. Happy!
Hi Margot, Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime. I hope you have a wonderful day! 🌞 Anggy
Sept. 22, 2024
I am very happy with this app. The team was really responsive and they get back to us fast. A bunch of people have helped through the app, taoday was Pavlo, and the issue was resolved within an hour.
Thank you for the review! So glad you're happy with the app and our team was able to help you quickly. Best wishes, Bogi
Jan. 23, 2026
Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive! Stephane was very thorough in explaining how to resolve my issue and why the approach I had intended to take would not work as expected. She also resolved a related display issue we've been having.
Hi Scott, Thanks for the awesome review! I'm glad I could help get things running smoothly for you and give a quick assist on the custom time slot setup. If anything else comes up, let us know and thanks for the shout out! Steph
Sept. 17, 2024
Great support team!
Hi there, Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you. If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡 Thanks again for the lovely review; it really means a lot to us. 😊 Leo
May 28, 2025
Just had help from Ana on the support team - helped me get the app running tuned into my theme Quick, friendly, accurate Thanks Ana!
Hi there! Thanks, we are glad we were able to help and that our awesome widget is synced with your theme (: Do not hesitate to reach back out to us if anything comes up, we will be here to help. Thanks, Ana
Sept. 15, 2024
Support is incredibly responsive and thorough. Wow - exactly how it should be!
Hi Jason! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and helped you out clarify the questions you had with Rates by Distance! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁
Sept. 13, 2024
Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.
Hey Chris! Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you! We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else. Cheers, Angelo, Kristine, Herman and Jeanette
Jan. 27, 2026
This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Allan helped with a lot of things. He is a huge help and we appreciate her a lot!
Hi Suzy, thank you so much for the 5 star review! I truly appreciate the kind words and I’m really glad I could help resolve those issues for you. It means a lot to read your comments. Allan