Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,616
chart
#421
All reviews
Review RSS Feed
Feb. 16, 2024
Zapier is much better than the other apps available. It is not only the app, but the amazing staff. High 5 to Jessica for the enormous support on helping to get the app installed and during the setup process. Jessica was exceptionally helpful and knowledgeable. I appreciate her support.
Thank you very much Juan for taking the time to leave such a lovely review It was delightful chatting with you and assisting in the installation and setup of your pickup and local delivery using our Zapiet - Pickup + Delivery app for your store. If you have any other questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica
Oct. 7, 2025
I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option. Now I'm extremely happy to have made that decision. Their support is amazing and you can absolutely rely on their help. Pavlo helped me with an issue that I had and now my shop is working better than ever! Thank you for your help Pavlo, I really appreciate it
Hi Fernando! Thank you so much for your kind words! I am thrilled to hear you’re happy with Zapiet and that I could help get everything running smoothly. Our whole team truly appreciates your trust and support! You are always welcome to get in touch with us for any assistance you might need. Warm regards, Pavlo
Dec. 29, 2025
la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas. un 10 La atención de Anggy ha sido ESPECTACULAR¡¡¡ UN 10 mil gracias a Betty por su atención super profesional
Hi Globopstikhe! Thank you so much for an awesome review! It was my pleasure helping you with the app! If you ever need a hand always feel free to reach out to us anytime. Best regards Betty
April 2, 2025
The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. We've had a few issue over the years and each time we've gotten exceptional help from Jessica who quickly fixed the issues for us.
Hi Paul, It's always a pleasure helping you (: Thank you very much for leaving such a wonderful review - please do reach back out with any questions or if you need assistance. Cheers, Jessica
Feb. 12, 2024
So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!
Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨ -J Barjum
Dec. 30, 2025
Great experience as always! Srivastav helped me resolve 2 issues that prevented clients from placing an order. It was fast and easy. Thank you so much!! Fantastic customer service
Thank you so much for the fantastic review! I’m really glad I could help resolve those issues quickly and get everything running smoothly again. It truly means a lot to hear such kind words! If you ever need anything at all, I’m always here and happy to help. Srivastav
Feb. 9, 2024
Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!
Hi, We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too. Best wishes, Bogi Assistant Support Manager - Zapiet
Feb. 7, 2024
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level. Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea, Thank you so much for your detailed and fantastic review! It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected. Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit! Kind regards, Jessica
Feb. 6, 2024
Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!
Hi Phoebe, Thank you for your kind words! It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation. If you have any other questions or need further assistance, please don't hesitate to send us a message. Warm regards, Jessica
Feb. 6, 2024
Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.
Thank you for taking the time to write a wonderful review It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Feb. 1, 2024
Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader
Hi Suzanne, Thank you for taking the time to leave us such a lovely review! It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app. And if anything else ever comes up, let us know we're always there and happy to help Steph
Feb. 1, 2024
Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi
Jan. 30, 2024
The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke, Thank you for taking the time to leave a review and for your kind words! I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app. Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated! Warm regards, Jessica
Jan. 30, 2024
Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica
Jan. 30, 2024
Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi
Jan. 26, 2024
Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.
Hi Steven, It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued! Be sure you are always welcome to message us whatever you need! Faithfully, Pavlo
Jan. 26, 2024
extremely helpful, through & friendly
Hi James, It was delightful chatting with you, and I appreciate you taking the time to leave a review. If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help. Kind regards, Jessica
Jan. 26, 2024
Easy set up to handle our delivery and pick up and customer service was great!
Hi Brianne, Thank you for taking the time to leave a review It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Jan. 25, 2024
Amazing customer service!
Hey Jean, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego
Jan. 25, 2024
Jayne was very helpful and showed me how to fix a problem, great support!
Hi Hubert, Thank you for your kind review for Zapiet Pickup + Delivery. So glad we could fix your issue quickly. You know where we are if you need us in the future! Jayne