Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,517
chart
#411
All reviews
Review RSS Feed
May 3, 2023
Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!
Hi there, Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :) If there is anything else we can help with, please do not hesitate to reach out. All the best, Clemency
May 1, 2023
This app has a lot of capabilities and the Zapiet support team really partnered with me to make sure that I could get the app functioning around all of my business rules. They were super fast and helpful!
Hello David, Thank you for taking the time to write this review! It was a pleasure helping you configure your settings to match your requirements. We'll be near if ever we can help you with anything else. All the best, Sandy
April 26, 2023
The immediate service provided was a game changer for my team. We use the tool on several stores and are extremely satisfied with the overall experience and quality of this application. The technical support is by far the most accommodating service I have ever experienced in the back end operations of my online stores.
Hi Kerri, Thank you very much for your lovely review! It was my pleasure helping you today to set up your rates and the integration with Boxify Any other questions, please do not hesitate to send us a message. Best wishes, Jessica
April 19, 2023
App is easy to use with lots of customisable options. Support team are absolutely brilliant! Excellent response time. I was recently assisted by Betty and they were so helpful. Betty didn't simply make the necessary changes but also explained every step of the way what was being done. This helped give me a better understanding of how the app works for different cart scenarios. Thanks Betty! :)
Hi, Wow! Thank you so much for your kind words and 5-stars! Happy to help you configure your rates correctly. Please don't hesitate to reach out if there is anything else we can do for you. Betty 😊
May 21, 2024
We've loved this app since day one! Everyone ive spoken with has been extremely nice and helpful. We had a unique request and they were able to help and create a code for us!! It has helped tremendously!!! Thank you so much!!! We look forward to growing our business together.
Hi there! Wow! Thank you for your wonderful review of our Zapiet - Pickup + Delivery app! We’re so happy to be part of your journey and even more excited to keep growing together. Here’s to growing together and big things ahead! Regards Betty
April 15, 2023
So far, so good! We're a florist and gift store, with a need for date and time selection for fresh flowers, yet at the same time we sell non floral goods country wide. Shopify can't support this, and with the help of the awesome Jelizaveta, she was able to quickly sort out the issues I was having (of my own making), and recommend some other things to sort out to make the customer experience seamless and have the store work perfectly. It finally feels like the store is properly working and nearly ready to launch. Thanks so much Jelizaveta!
Hi Hannah, Thank you for your kind review! It was my pleasure helping you to finalise your Zapiet - Pickup + Delivery setup to prepare your store for launch! If there's anything else we can help you with, please let us know! All the best, Jelizaveta
July 10, 2025
This app integrates so well that now we can't imagine any other way! The support team is quick to respond with deep investigations when necessary, an answer is always closeby.
Thank you so much for your kind words! We're happy to hear that the integration has become such a seamless part of your workflow. We're always here if you need anything — don’t hesitate to reach out! Jeanette
April 12, 2023
The App has a few glitches. Most of the time it works well. Best delivery app for Shopify. The support is 10/10. Best app support! They respond straight away and they fix things straight away.
Hi Shenine, Thank you for the awesome 5 ⭐️ review! It was my absolute pleasure to help you configure your rates! I'm thrilled we were able to get it sorted. Cheers, Klaudia
Nov. 17, 2024
I had an issue that was preventing key customers from being able to place orders. Rather than just providing blanket responses and trying to send me off to fix the issue on my own, Leo took the time to look into my settings and help make the corrections needed to get my cart back up and running. I really appreciated him being so patient and helpful.
Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the cart and checkout works now as expected! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁
April 1, 2023
Chloe was very helpful and responsive. Her service was excellent! She addressed the multiple questions /issues I had promptly.
Hi Kyle, Thanks so much for the awesome review! It was my pleasure assisting you today with the Zapiet - Pickup + Delivery app I'm really glad our app does everything you need it to do and that you continue to use it. I'm here, should you ever need any further assistance. Have a great day, Chloé
March 24, 2023
Support team is very responsive and helpful with setup and any issues that have arisen. Highly recommend this app.
Hi Katie, It was my pleasure helping you today with the pickup feature of our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks, Jessica
March 23, 2023
An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.
Hi Alexey, Thank you so much for taking the time to write such a wonderful review! I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well If ever you need help or have any questions, we'll be there! -Steph
March 23, 2023
Seems like a great app. Veno has been very helpful with an integration issue with another app and also provided other fixes and solutions for me.
Thank you for the kind words and a wonderful review. It was a pleasure working with you on your lovely store. As always, we're here if you ever need help with our store pickup and delivery app. -Veno
March 22, 2023
Incredible customer support team. They have your back and want to make sure any hiccups are resolved quickly.
Hi Nour, Thank you so much for taking the time leave such a kind review! It was a pleasure helping you get our pickup and delivery widget set up on your theme and testing it with you :) If there is anything else we can help with, please do not hesitate to reach out! Hope you have a great day, Clemency
March 16, 2023
Extremely helpful team and a great app! They work with you every step of the way to make sure their app integrates as smoothly as possible into your workflow. We had some bumps in the road due to other apps, but Stephane was a huge help in getting all the kinks worked out and we were able to roll out local delivery for our shops! I never hesitate to reach out with a problem, and they are always happy to help, and always in a timely manner! It seems like they have helpful staff in every time zone because I have always been able to set up a zoom call or chat at my convenience. The initial setup can be intimidating, but they will do as much as they possibly can to make it accessible and convenient.
Hi and thank you so much for taking the time to leave such a great review We take pride in helping our merchants as quickly and efficiently as possible, using whichever channel works best, be it live chat, screen-sharing, emails or good old voice calls! If you every need us in the future, we'll be there and happy to help! -Steph
March 15, 2023
Overall I think it's a great app and support team are fantastic and responsive. I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.
Hi Mustafa, Thank you so much for taking the time to leave a wonderful review. I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday. If there is anything we can assist you with going forward, please do not hesitate to contact us. Kind regards, Ronan
March 13, 2023
Amazing app with local pickup/ delivery. I love how fast their agent response and always 100% solve all my problems. Thank you
Hi Vi, Thank you so much for your review It was my pleasure helping you this afternoon with our Zapiet - Pickup + Delivery app to update the locales files, correct wording on the information page and rates. If you have any other questions or need any further assistance, please do reach out! Cheers, Jessica
March 8, 2023
Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended
Thank you so much for you kind words and review Steve! It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app. Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up. Thanks again, Jessica
Aug. 22, 2024
Merchant support provide a timely answer to emails with clear concise instructions. Jessica reach beyond the app to help me find the problem Thank you Jessica
Thank you very much Stacey! It was great chatting with you via email to resolved your issue and getting your product moved over to the General Profile, so that the correct rate would appear at checkout from our Zapiet - Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to send a message.
Sept. 9, 2025
We have been using Zapiet for years. It has always been a great app for us. Stephane has always been super helpful in assisting with any issues that may arise and are very quick in getting back to us! Great experience. Thank you.
Hi, Thank you for the fantastic review! We really appreciate it. It was my pleasure to help you and I’m very glad we were able to quickly diagnose the issue and get your local delivery checkout working smoothly again. Please don't hesitate to reach out if you ever need anything else! Best, Steph