Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,616
chart
#421
All reviews
Review RSS Feed
Oct. 7, 2023
Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.
Hi Sean! Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀 💫 Warm regards, Betty, Ronan & Stephane
Oct. 5, 2023
Hi there! Thank you so much for giving our app a 5-star rating! Your support means a lot to us, and we truly appreciate it. If you ever need any assistance or have questions in the future, please don't hesitate to reach out. We're here to help whenever you need us. 😊🌟 Warm regards, Betty
Oct. 2, 2023
Fabulous Customer service!
Thank you for your review Jaclyn! It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica
Sept. 29, 2023
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou, Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks. Cheers, Klaudia
June 24, 2024
An application that works very well, very responsive support. I recommend it with my eyes closed!
Merci Josephine d'avoir laissé un avis. J'ai eu le plaisir de vous aider avec vos tarifs dans notre application Zapiet - Pickup + Delivery. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à envoyer un message. Merci, Jessica
Sept. 27, 2023
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Hi Kori, Thank you very much for leaving a review It was my pleasure helping you get our Zapiet - Pickup + Delivery widget installed on your new theme and also to add a couple of locales files so that the correct language appears on your information page. If you have any other questions down the road or need any further assistance, please do not hesitate to send us a message. Best wishes, Jessica
Sept. 25, 2023
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out. If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out. We're here to help and continuously improve and help. Thank you for being a valued user! - Herman
Sept. 21, 2023
Great support. Love the app.
Hi there, Thank you for your review, it's very much appreciated It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Feb. 1, 2025
This app can be a little confusing at times, but Kristine from support was able to help fix the issue I was having.
Hi there, Thank you so much for your amazing review! It was my pleasure to help get your store ready for pickups. Nothing can go wrong or be confusing when we work together, so never hesitate to reach out if you have any questions. (: Have a great day! Krisitne
Sept. 19, 2023
Hi Sebastien, It was so nice chatting and helping you to get all of your rates set up with our new rates function in our Zapiet - Pickup + Delivery app and giving your customer's a great checkout experience. If you have any other questions down the road, please do not hesitate to send us a message. Thank you, Jessica
Sept. 6, 2023
Probably the best customer service I've ever experienced across any theme or app provider. They were kind, patient and the app works really well.
Hello Marion, Thank you for your wonderful review! We are thrilled to hear that our app is user-friendly and that our support is prompt. It has been a please assisting you and helping your business succeed! If you have any other questions or need any further assistance, please do not hesitate to send us a message. Cheers, Diego & Betty
Aug. 30, 2023
We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box. We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!
Hi Nick, I wanted to thank you for leaving such a great review. It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery. If you have any more questions or concerns, please don't hesitate to contact us! Best wishes, Diego
Nov. 3, 2025
Betty is super helpful! Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!
Hi there! Thank you so much for taking the time to leave such a wonderful review. If you need any further assistance, please don’t hesitate to reach out. We're always here to help Best regards Betty
Aug. 23, 2023
Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.
Hi there, Thank you so much for your feedback! It's always a pleasure to work with you on your store :) If there is anything else we can help you out with please do not hesitate to reach out. Hoping you have a lovely day, Clemency
Aug. 23, 2023
Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!
Hi there! Thank you so much for your kind words. We really appreciate that you took the time to share your experience with us. It was a pleasure to help and assist you with setting up the Zapiet - Pickup + Delivery app. We look forward to continuing to provide great service to you in the future. Cheers, Betty
Aug. 18, 2023
Jessica was great in helping me isolate external issues with the app! I have been able to contact customer service easily!
Hi Robert, Thank you very much for your review It was my pleasure helping you with your setup and rates with our Zapiet - Pickup + Delivery app. If you have any other questions or need further assistance, please do not hesitate to send a message. Kind regards, Jessica
Aug. 18, 2023
Just experienced a wonderful level of service, which can only describe as astonishing. After making a terrible error in removing the app in question. I was fortunate enough to stumble onto Betty. Her thoroughness, patience and attention to detail to ensure that I, a complete novice to both Zaplet and Shopify, was 2nd to none. She managed to reinstate my settings and also tweak my configuration to meet my requirements. She was an absolute life saver, as my foolishness around removing the app, rendered my Shopify platform inoperable. A valuable asset she is, to both Zaplet and Shopify. Thank you Betty.
Thank you so much for your feedback! I'm happy that I could assist you and turn things around after the app hiccup. I'm thrilled that your settings are back on track and meeting your needs with our Zapiet - Pickup + Delivery app. Always feel free to reach out whenever you need help or have inquiries; we are here to support you Warm regards Betty
Aug. 16, 2023
We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout. With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout. The support I received was amazing, everyone was very helpful and I managed to install it without having to pay someone to do it. It's easy to set up and use. Special thanks to Klaudia!
Hi Gabi, Thank you for sharing your feedback! We're delighted that Zapiet has streamlined the delivery process for your customers and that you're happy with the helpful support of our team. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing Zapiet for your pickup and delivery needs! Cheers, Klaudia
Aug. 9, 2023
Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.
Hi Emma, We appreciate your feedback and grit in working through the setup like a trooper! Wish you all the best with the store, and please don't hesitate to reach out if you need anything! All our best to you!
Jan. 25, 2024
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel, I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help. If you ever need more help, don't hesitate to reach out to our team. We're always here for you. Best wishes! Diego