Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,736
chart
#619
All reviews
Review RSS Feed
Sept. 3, 2025
Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!
Thank you so much for the 5 stars! Please don’t hesitate to reach out if you need anything, it’s always our pleasure to help you!
May 1, 2024
I have used several shipping apps now and have been using Zapiet for about 6 months and I love it. It is super easy to set up and use and I recently added another custom options app to my website which was interfering with the shipping functionality. Stephane from Zapiet jumped in there straight away and was able to assist in solving the issue in a matter of minutes. Super happy with the support received and definitely recommend this app to anyone who is looking to add some great shipping options to their website!
Hello Michelle, Thank you for your awesome review! We're so glad that Zapiet - Pickup + Delivery has been helpful for you. Your thoughts and feedback mean a lot to us and If you have any ideas on how we can make the experience better, we'd love to hear from you. Thanks again -Steph
April 30, 2024
Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!
Hi Zak, Thank you for your wonderful review! It was my pleasure to assist you with our Zapiet - Pickup + Delivery app and to make sure that all rates are working and being generated to checkout. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica
April 29, 2024
Excellent app and especially excellent customer service! Thank you Jessica!
Thank you for taking the time to leave a review, it's much appreciated! It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
April 29, 2024
Great Support service, perfect app
Hi Osman, Thank you for your kind words! We're delighted to hear that you're enjoying our Zapiet - Pickup + Delivery and that our support team could assist you effectively. If you ever need anything else, don't hesitate to reach out. Warms regards, Ismail
April 25, 2024
I have only been using it for about 1 week but it's been seamless and tech support was very helpful.
Thank you Dylan for your lovely review! I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working. Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
April 25, 2024
April 23, 2024
Maria fixed my issue very quickly and made sure everything was resolved!
Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store. If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help! Thank you! -María
Nov. 17, 2025
Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben! Danke!
Thank you so much for the 5-star review, Julia! We’re thrilled to hear that everything went smoothly and really appreciate your kind words. If you ever need any more help, don’t hesitate to reach out. Lui
Sept. 26, 2025
Betty has been great! She went above and beyond to solve the problem and fix any other issues. Thank you
Hi there! Thank you so much for writing such a wonderful review. It was my pleasure helping you out today! Feel free to always chat in anytime you need a hand. Best regards Betty
April 17, 2024
The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help! - Herman
April 11, 2024
Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team. Would definitely recommend to anyone!
Thank you so much for your glowing review! Your recommendation means a lot to us! We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved. If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help! - Klaudia
April 9, 2024
Very helpful with setting a time for pick up & delivery as options
Hi, And thank you for the awesome review! I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints. Rest assured that if anything comes up, we'll be there for you. Steph
April 9, 2024
Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!
Thank you very much Aimee for your kind words and lovely review! It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected. If you have any questions or need any further assistance, please do not hesitate to send a message. All the best, Jessica
April 5, 2024
the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.
Hi Vincent, Thank you very much for your awesome review It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help! -Steph
April 4, 2024
Great app! Great support! Love it!
Thank you Benjamin for taking the time to leave a review, it's much appreciated! I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app. Any other questions or any further need for assistance, please do reach out. Warm regards, Jessica
April 4, 2024
The app is fairly easy to use and the support team is very helpful!
Hi Brian, Thank you very much for taking the time to leave such a nice review! I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Aug. 4, 2025
Jessica was awesome, she was very responsive and fixed my issue in a few mins. Thank you so much! =)
Thank you Jee...I'm so glad to have been able to help and get a quick fix in place :) If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
April 2, 2024
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria! Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help! -Veno
April 1, 2024
Phenomenal app with great support. Absolutely love it
Thank you Gregory for leaving such a nice review, it's very much appreciated! It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica