Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,736
chart
#619
All reviews
Review RSS Feed
April 8, 2024
Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.
Thank you very much Jeff for taking the time to leave a review! Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Feb. 2, 2026
Stephanie with Zapiet was great to work with! She helped us update the color coding for a feature within Zapiet. Really appreciated the help!
Thank you for taking the time to leave us a review. We’re so glad you’re happy with your experience! Anything you need, please let us know. It is always our pleasure to help.
March 25, 2024
Hi Madeline, Thank you for taking the time to review our Zapiet - Pickup + Delivery app! It was nice chatting with you and getting our app up-to-date and also disabling the auto-select method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
March 21, 2024
Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)
Hi Eli, Thank you very much for taking the time to leave such a lovely review! It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature. Any other questions or any assistance, please do not hesitate to reach out. Warm regards, Jessica
March 19, 2024
Jessica Was wonderful to work with.
Hi Brian, Thank you for taking the time to leave a review, it's much appreciated. It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app. Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance. Warm regards, Jessica
March 19, 2024
Very customizable app and support is top notch. Thank you!
Hi there, It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app! If anything else ever comes up, don't hesitate to reach out, our team is always happy to help -Steph
March 19, 2024
Hi Marsha, Thank you so much for taking the time to write such a wonderful review! I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration. Should you have any further question, or require any help, we'll be there for you -Steph
March 18, 2024
AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10
Hi and thank you so much for leaving such a great review! We will continue to work hard to earn the good things our merchants say about our team and our products And if you ever need any help, you know we'll be there to help, Steph
March 15, 2024
I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues. It's a rare thing.
Hello Paul, Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority. We truly appreciate your continued support and trust in our app! If you have any questions along the way please let us know! Best! Diego
March 15, 2024
Hi there! We're truly grateful for your 5-star rating of our Zapiet - Pickup + Delivery app! Your support means the world to us. Thank you for your time and feedback! Warm regards Betty
March 13, 2024
we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations
Hi Sarah, Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team! And we'll be there if you need it Steph
March 13, 2024
Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.
Hi, It was a pleasure to help you sort out the correct settings for your requirements. It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years. If you ever need anything else you know where we are! Kind regards Jayne
March 12, 2024
The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!
Hi Kathy, Thank you very much for taking the time to leave a review It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
March 11, 2024
Agradezco la atención brindada por Diego, quién fue el asesor que estuvo apoyándome la mayor parte del tiempo en las muchísimas dudas que tenía. :)
Hola Itzel, ¡Gracias por dejarnos tu reseña! Estamos muy emocionados de ver como nuestra app puede ayudarte a ti y a tu negocio. ¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros! Saludos, Diego
Aug. 30, 2025
Betty was great!!!
Hi Kurt! Thank you so much for a wonderful review! It was my absolute pressure to help you with the issue you were experiencing with the app. Feel free to chat in anytime you need a hand. Best regards Betty
March 8, 2024
simple to use and very helpfull support
We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback. Have an amazing day Warm regards, Betty
Nov. 18, 2025
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more. Update: Yet another issue quickly resolved by Jessica and her team. I honestly haven't experienced a more efficient and responsive support team in any of the apps we use. Kudos
Thank you so much, Scott! I really appreciate the kind words. Our team is always happy to help, and it’s great to know the support has been making a difference for you and your store. If anything else comes up, you know where to find us! Cheers, Jessica
Sept. 3, 2025
Jessica helped us to solve a problem that was actually with Shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Hi William, It was really lovely chatting and thank you so much for taking the time to leave such a nice review, I really appreciate it! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
March 6, 2024
unexceptional my friend María!
Thanks a bunch for your review! I had a blast helping you with your store. If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟 María
April 3, 2024
Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys
Hi Marius, Thank you so very much for your lovely review! It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife. If you have any questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica