Zapiet ‑ Pickup + Delivery
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Great support and customization. This app allows us to set everything up quickly and accurately so that we can offer local delivery, pick-up and shipping.
Thank you very much for taking the time to leave a review, it's very much appreciated! It was such a pleasure chatting with you and getting our widget installed on your cart page from our Zapiet - Pickup + Delivery app where your customer's can choose between pickup , local delivery & shipping. Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica
It's easy to use with the great customer service, solving any issue within minutes.
Hi Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly. Always happy to help! Jayne
I required urgent assistance as the shipping rates on my store were not displaying correctly. Jessica responded promptly and efficiently resolved all issues within approximately 35 minutes.
Hi Steph, Thank you so much for taking the time to leave your review, it's greatly appreciated! It was really nice chatting with you and getting your shipping rates up and working within our Zapiet ‑ Pickup + Delivery app and into your Shopify shipping profile. If you need any further assistance or have any questions, please do reach out! Cheers, Jessica
Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!
Hi Shelbi, Thank you so very much for leaving such a lovely review! It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine kindness and warmth, which made our interaction a wonderful experience. Her unwavering commitment to ensuring customer satisfaction is a testament to her work ethic and passion for her role. I recommend Jessica to anyone seeking an exceptional customer service professional and would not hesitate to work with her again.
Reply updated 8 October 2024: Thank you so much for your thoughtful and kind review Luis! I'm thrilled to hear that you had such a positive experience and I'm so happy that I was able to help you to get our Zapiet - Pickup + Delivery up and working on your new theme. If you have any questions or need any further assistance, please don’t hesitate to reach out again in the future! Warm regards, Jessica ---------------- Hi, It was a real pleasure helping you set up our widget! If you need anything else, feel free to reach out. Our team is always happy to assist :) -Steph
This is the best and most complete app for pickup sales as far as I am aware of and the service is great!
Hi Timothy, Thank you for the fantastic review of our Zapiet - Pickup + Delivery app and service! It was a pleasure assisting you with our app's settings, and helping you resolve your issue! Please don't hesitate to reach out if you need anything in the future – we're always happy to help! Warmest regards, Krystabel
Great service 10/10
Hi Mercedes, And thank you for the wonderful review! If you ever need any help or advice, we're always happy to help -Steph
The app is very clear! Pavlo solved some issues i had and was very helpful.
Hi Belen, I appreciate you have highly rated our app and my assistance! It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app. Warm regards, Pavlo
The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!
Hi, I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you. Please be sure you are always welcome to get back to us in case of any questions. Warm regards, Pavlo
Our problem was solved in a matter of minutes, thank you for your expert help!
Hi Arthur, Thank you very much for taking the time to leave a review and I'm so glad that it was a quick fix (: If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.
Hi Crois! Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years. It's amazing to know that we've been a part of your journey for almost 7 years! We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help! Thanks again for your kind words and for being such an important part of the Zapiet family. Warm regards, Betty
Hi Fiona, Thank you so much for taking the time to review our app! It was a pleasure helping you with the delivery settings in our Zapiet - Pickup + Delivery app. If you need any further assistance, please feel free to reach out to our team anytime. Warmest regards, Krystabel
We are planning to use this app soon, and their customer service has been outstanding. This is the only app we've found that offers all the functionality we need for BOPIS (Buy Online, Pick Up In Store). Highly recommend!
Thank you so much for your positive review! We're thrilled that you had a great experience and found it helpful. Your feedback is incredibly valuable and helps us improve.
Excelente APP, la recomiendo, buena atencion de soporte.
Hola, Muchas gracias por tu excelente reseña. Ha sido un verdadero placer poder ayudarte. Si en el futuro necesitas cualquier otra cosa, no dudes en ponerte en contacto con nosotros! Lui
Easy to integrate and covered all shipping/delivery/pick up options we needed. Support is outstanding! Fast and professional.
Hey there! Thank you for your kind words! It was nice to help you with your rates. If you ever need any assistance do not hesitate to get in touch with us again!
great service. Thank you!
"Huzzah! 🎉 Five stars? You're our knight in shining armor, fearlessly conquering emails and slaying dragons of mediocrity! ⚔️ Thanks for bringing the fire and passion. Reach out when you're ready for the next adventure.
Stephane was very patient and helpful towards giving me solutions to my requests. Gracias!
Hi, Thank you very much for your great review! It was a pleasure assisting with the widget configuration. If anything arises, we're more than happy to help -Steph
I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands. I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.
Thank you so very much for your kind words Calvin and for taking the time to share your experience! I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you. I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options. Looking forward to continuing to support you and your future stores! All the best, Jessica
Betty was so helpful and efficient to help fix an issue with our delivery rates!
Hi, Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead. Warm regards, Betty
Great app, works well and does a lot for us. Can be customized to fit other needs too, great support team for custom needs. Thank you :D
Thank you so much for the wonderful 5-star review! I’m really glad to hear that the app is working well for your needs and that the flexibility and customization have been helpful for your business. Your kind words about the support team truly mean a lot. If you ever need any assistance or want to explore more custom setups, I’m always here and happy to help. Srivastav
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