Zapiet ‑ Pickup + Delivery
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Thank you so much for reviewing Zapiet - Pickup + Delivery! It's fantastic to receive your 5 stars :) Best wishes, Bogi
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime, Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website. Should you have any further questions or need additional assistance, please don't hesitate to reach out. Kind regards, Jessica
Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands -Steph
Great app and very easy to work with.
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan, Thank you so much for taking the time to leave us this review It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best. All the best, Sandy
Been using Zapiet for 3 years and my experience with support team has been responsive to my issues and helped me numerous time since I started using them.
Hey Janice, Thank you for taking the time to leave a review, it's very much appreciated. I'm happy that we could sort your issue out quickly. If you ever need us again we're only a click away! Best wishes Jayne
Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time
Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations. Best regards, Ismail
Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!
Reply updated 10 Sep 2024: Hi Alan! Thank you so so much for sending in a review. 🥰 It was the highlight of my day talking to you and getting your delivery up and running! We'll always be here to help, so never hesitate to reach out if you need anything. Have a wonderful day! 🌞 Anggy -------------------------------- We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨ Best, Jeanette
Hi there, Thank you very much for taking the time to leave a review for our Zapiet - Pickup + Delivery If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.
Hi there, I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to send us a message. All the best, Jessica
Stephane was so helpful! Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!
Hi Claudia, Thanks for the fantastic review! It's was a pleasure to be part of the Zapiet experience you described. I'm glad I was able to help smooth out your customer experience with pickup orders today. If you have any questions or need any help in the future, we'll be there for you! -Stephane
Great support!
Hi Lill, Thank you for taking the time to leave a review! It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, Jessica
Sandy helped me resolve an issue right away that I was having with the Zapiet plugin. It came down to having to update the version of the app. Thanks Sandy for all your help!
Hello Steven, It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery. All the best, Sandy
Great app with excellent support team who are always fast! Would recommend
Hi Francois, And thank you very much for taking the time to leave us a such as wonderful review. I'm glad we were able to provide you with the help you needed and that your experience was such a positive one! We will strive to continue to offer the best products and best support Steph
Stephane Was a huge help! super insightful and offered a ton of support along the way!
Hi Matt, Thank you very much for taking the time to leave us such a wonderful review If anything ever comes up, or if you have any questions, please do not hesitate to reach out! Steph
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there, Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016 I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority. If you or your team have any more questions or require further assistance in the future, please feel free to reach out. All the best, Jessica
Got the problem sorted quickly
Hi Christopher, Thank you so much for reaching out! It was a true pleasure helping you diagnose and resolve that Shopify shipping rates error. We know how crucial accurate rates are for your deliveries, so we are thrilled to hear we could get the problem sorted quickly for you. If there is anything else we can assist you with, please don't hesitate to let us know. We are always here to help! Best regards, Genesis
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well! -Steph
Great support with integration!
Hi there, Thank you for taking the time to leave a review It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery. If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks again, Jessica
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day! Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨ Have a wonderful day! Jeanette
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