Zapiet ‑ Pickup + Delivery
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Stephane provided great customer service and support to fix our issue.
Hi Lenora, Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions. And if anything else comes up, don't hesitate to reach out :) Stephane
Srivastav was incredible helpful and understanding! In-depth knowledge of how API keys worked helped me figure out next steps to resolve my issue!
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad I could help guide you through the API setup and clarify the next steps to resolve the issue. It’s great to know the explanation was helpful and made things clearer for you. Zapiet – Pickup + Delivery relies on these integrations to ensure smooth and accurate functionality, so I’m really happy we could get everything aligned for your setup. Your feedback means a lot, and I’m always here if you need any further assistance or guidance. Srivastav
Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.
Hello Ingela, I am happy to hear that you not only find our app useful, but are also satisfied with our service and support. You are definitely welcome to message us any time you need our assistance. Thank you for being with us! Warm regards, Pavlo
Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese, I am delighted to see your review! It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps! Warm regards, Pavlo
Great Support from Nandita on helping getting my app setup. I was struggling for days on creating the profile that I needed for my business, and she got it all done very quickly. Thank you for the patience for all my questions and for making all this work smoothly. I would give 10 stars if allowed.
Hello, I truly appreciate your amazing and thoughtful review. I’m especially glad I could help you set up your shipping profile smoothly. Please remember, you can reach out anytime you face any issue or just need a hand with something. I’m always here for you, and our support team is available 24/7 to assist you whenever needed. Warm regards, Nandita
I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option. Now I'm extremely happy to have made that decision. Their support is amazing and you can absolutely rely on their help. Pavlo helped me with an issue that I had and now my shop is working better than ever! Thank you for your help Pavlo, I really appreciate it
Hi Fernando! Thank you so much for your kind words! I am thrilled to hear you’re happy with Zapiet and that I could help get everything running smoothly. Our whole team truly appreciates your trust and support! You are always welcome to get in touch with us for any assistance you might need. Warm regards, Pavlo
la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas. un 10 La atención de Anggy ha sido ESPECTACULAR¡¡¡ UN 10 mil gracias a Betty por su atención super profesional Rutvik, mil gracias¡¡¡¡
Hello, Thanks so much for the awesome feedback! Glad I could help sort things out for you. Don't hesitate to reach out if you have any other questions. We're always here. Best, Rutvik
Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.
Hello Juhee, Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support. It was lovely talking to you, and we'll be near if ever you need ! Thank you, Sandy
The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. We've had a few issue over the years and each time we've gotten exceptional help from Jessica who quickly fixed the issues for us.
Hi Paul, It's always a pleasure helping you (: Thank you very much for leaving such a wonderful review - please do reach back out with any questions or if you need assistance. Cheers, Jessica
So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!
Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨ -J Barjum
Great experience as always! Srivastav helped me resolve 2 issues that prevented clients from placing an order. It was fast and easy. Thank you so much!! Fantastic customer service
Thank you so much for the fantastic review! I’m really glad I could help resolve those issues quickly and get everything running smoothly again. It truly means a lot to hear such kind words! If you ever need anything at all, I’m always here and happy to help. Srivastav
Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. Jeanette has gone above and beyond in helping us configure this app to work exactly as we need it to!
Thank you so much for the kind words! We’re really happy to hear that Zapiet has helped you overcome some limitations and that the setup is working exactly as you need it to. It was truly a pleasure helping you configure everything, and I’m glad I could support you along the way. If you ever need anything else, we’re always here to help. Jeanette
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level. Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea, Thank you so much for your detailed and fantastic review! It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected. Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit! Kind regards, Jessica
Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!
Hi Phoebe, Thank you for your kind words! It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation. If you have any other questions or need further assistance, please don't hesitate to send us a message. Warm regards, Jessica
Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.
Thank you for taking the time to write a wonderful review It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader
Hi Suzanne, Thank you for taking the time to leave us such a lovely review! It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app. And if anything else ever comes up, let us know we're always there and happy to help Steph
Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi
The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke, Thank you for taking the time to leave a review and for your kind words! I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app. Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated! Warm regards, Jessica
Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica
Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi
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