Zapiet ‑ Pickup + Delivery
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This app has been super helpful and has great customer support. Thank you Krystabel for helping me with all my issues.
Hi Maria, Thank you for taking the time to write such a thoughtful review! It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Warmest regards, Krystabel
i had a bug going on with the google api and zapiet. i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat. he was amazing and got everything solved quickly.
Hi and thank you for taking the time to write us such an wonderful review! I'm glad I was able to help you and that you were happy with how fast we got things settled. If you ever need any further assistance, we'll be there for you. Steph
We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok! Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app. -Veno
Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.
Hi Mike, Thank you very much for taking the time to leave a review Glad I was able to help and get our Zapiet - Pickup + Delivery app updated on your site and fix a few CSS issues. If you have any other questions or need any further assistance, please do not hesitate to send a message. Cheers, Jessica
This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.
Hi Breann, Thank you so much for taking the time to write such as a wonderful review! It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future -Steph
This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave, Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery! It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team. We appreciate your business and look forward to helping you in the future. Best regards, Ismail
I'm a firm believer that what makes or breaks an app, is their support. Zapiet should get 10 stars for all the times they've made tweaks, answered questions and simply went above and beyond the scope of their app for me. Their turn around time is amazing and they know their stuff. Worth every penny!
Hi Sheila, Your review has brought me joy, I appreciate your warm words! It is wonderful to hear that we have managed to offer you the product and support you expect. You are welcome to reach us for any assistance you might need! Warm regards, Pavlo
My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.
Hi Becky, Thank you for leaving a review, it's very much appreciated It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Amazing support, useful app
Hi György, Thank you very much for taking the time to write a review :) We're always happy to help and so, if there is ever anything we can assist you with in the future, let us know! -Steph
Wonderful app, wonderful service. Betty assisted me with some troubleshooting and was so easy to chat to.
Thank you for your fantastic feedback! 🌟 😊 We're happy to know that you enjoy using our Zapiet - Pickup + Delivery app. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help whenever you need us. 😊 Warm regards Betty
The customer service was efficient, helpful
Hello MOHKG, Really appreciate your kind words and wonderful review! Happy to hear that I could assist you with setting up the product availability configuration. Don’t hesitate to message us anytime if you need anything else. Best wishes, Rutvik
Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.
Hi Sean! Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀 💫 Warm regards, Betty, Ronan & Stephane
Hi there! Thank you so much for giving our app a 5-star rating! Your support means a lot to us, and we truly appreciate it. If you ever need any assistance or have questions in the future, please don't hesitate to reach out. We're here to help whenever you need us. 😊🌟 Warm regards, Betty
Fabulous Customer service!
Thank you for your review Jaclyn! It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou, Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks. Cheers, Klaudia
An application that works very well, very responsive support. I recommend it with my eyes closed!
Merci Josephine d'avoir laissé un avis. J'ai eu le plaisir de vous aider avec vos tarifs dans notre application Zapiet - Pickup + Delivery. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à envoyer un message. Merci, Jessica
Hi Kori, Thank you very much for leaving a review It was my pleasure helping you get our Zapiet - Pickup + Delivery widget installed on your new theme and also to add a couple of locales files so that the correct language appears on your information page. If you have any other questions down the road or need any further assistance, please do not hesitate to send us a message. Best wishes, Jessica
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out. If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out. We're here to help and continuously improve and help. Thank you for being a valued user! - Herman
Great support. Love the app.
Hi there, Thank you for your review, it's very much appreciated It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
This app can be a little confusing at times, but Kristine from support was able to help fix the issue I was having.
Hi there, Thank you so much for your amazing review! It was my pleasure to help get your store ready for pickups. Nothing can go wrong or be confusing when we work together, so never hesitate to reach out if you have any questions. (: Have a great day! Krisitne
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