Zapiet ‑ Pickup + Delivery
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They are always the best in supporting, good app I have recommended. Thank you team for all your nice work
Thank you for the kind review Loc...always happy to help! If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Incompatible with other apps, poor interface, bad service and support, expensive considering all the above
Hi there, We are happy that you are continuing to use our app and that our support team has been in regular touch with you to fine tune the setup of Zapiet - Pickup + Delivery. They remain at your disposal even through the holiday season. The original critical issue that was affecting your store was unrelated to our app, but our support staff took it upon themselves to wake up a couple members of our Development Team in Europe and have them investigate and get a fix in place so that your store could continue functioning, with your customers being able to place orders. If you have any questions or need any further assistance, please do not hesitate to send us a message. Thanks, Sam
This app was a bit overwhelming to set up, but the support was so helpful and went above and beyond in helping me set everything up and get everything running for my site.
Thank you very much for the awesome review! It's always a pleasure to help our merchants achieve their goals with our Store Pickup + Delivery app If anything comes up in the future, our team will be there to help!
Five stars not just for the app, but also for Jessica from customer support who immediately identified the issues I was having and provided quick solutions. Would recommend
Hi Alessandra, Thank you so much for your kind words and lovely review! It was my pleasure helping you with our Store Pickup + Delivery app today and if you have any other questions, please do let us know. Kind regards, Jessica
the support team is always extremely helpful. Served by Rutvik today. Thank you for fixing the issue.
Hello, We’re glad we were able to meet your requirements. Your positive rating truly encourages us to keep improving and delivering our best. Regards, Rutvik
Best thing about this app is the support. These guys want you to be successfull and care about the customer. Pre sales, they listened to every question I had and walked me trough my product integration. Clean app. Easy to use. Gets the job done and was developed well. updated review: today i had an issue with my shipping and Jessica hung with me for over 3 hours working to troubleshoot the error i experienced. we finally discovered a failure with UPS that was not sending a complete error. she and the other techs i have worked with are amazing. true product specialist! 6 stars if i could
Thank you so much for this incredible review! I am really glad we were able to get to the bottom of the issue together, even though it took some time. I am happy we were able to identify the UPS issue and get you clarity. It also means a lot to hear your kind words about our team. We genuinely strive to make sure our merchants feel supported every step of the way. Thank you again for taking the time to share your experience. If you ever need anything else, we are always here to help. Cheers, Jessica
I had a good experience with the live chat feature. Sandy was extremely helpful with helping me integrate Zapiet - Pickup + Delivery with their sister app Zapiet - Rates by Zip Code.
Hi Michael, It was my pleasure helping you today with the local delivery settings of our Store Pickup + Delivery app. Any other questions, please do let us know. Thanks for the great review! Jessica
We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.
Hi David Thank you for the kind review for Store Pickup & Delivery. It was good working with you to find a solution for the store. Our team is always happy to help where we can. If you need anything else in the future you know where we are! Jayne
We use this app to schedule deliveries for our food cart. We find it easy to use and the support team is responsive and great to work with!
Hi Valerie, Thank you for taking the time to write us a review, we're always ecstatic to hear from our merchants. It's great to see that you are happy with our Store Pickup + Delivery app. Should you need any further assistance, we'll be there and happy to help! Stephane
This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.
Hi Louis, Thank you so much for the 5-star review! Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away. Cheers, Klaudia
I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!
Hi and thank you so much for the kind words and awesome review! It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help! Stephane
Betty has been fantastic in solving my problems. Really a life saver! thank you Betty! Appreciate your help!
Hi Yiting! Thank you so much for your wonderful review. It was a pleasure assisting you with configuring your rates correctly in the Zapiet - Pickup + Delivery app. If you ever need any help, please feel free to reach out anytime. Best regards Betty
Thank you Betty for your help in resolving our query so promptly. Can't recommend Zapiet enough, a great app and fantastic support.
Hi Siobhan! Thank you so much for your kind review! It was truly a pleasure assisting you with this issue, and we are here anytime you need help. Best regards Betty
customer service is second to none. highly recommended this to all stores where multil-locations management is needed
Hi there, Thank you so much for your kind words! It was a pleasure helping you with our Store Pickup + Delivery app :) If there is anything else we can help you with, please do not hesitate to reach out! Take care, Clemency :)
Jessica was great assistance, above and beyond! we love Zapiet!
Thank you so very much for taking the time to leave such a lovely review!!! It was a pleasure chatting and helping you with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
This is the perfect app to use for Pickup. There was a problem that happened with my theme and Jessica was wonderful. She quickly fixed the issue caused by someone else. Wonderful app and has fantastic support!
Hi Carolyn, Thank you so much for you kind words and review. It was my pleasure helping you today with our Store Pickup + Delivery app. If you have any other questions or need any assistance, please do not hesitate to get in touch! Cheers, Jessica
Zapiet made our retail integration for local delivery and local pickup much easier. Jessica from Zapiet was incredibly knowledgeable and quick to help us tweak it for our use case.
Thank you Chris for your lovely words and review. It was my pleasure helping you today to tweak our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Support was super responsive and was able to fix several issues quickly so we can launch our new site!
Hey Alice! Thank you for your kind words It was really nice helping you out with your store and our Pickup + Delivery app 🙏🏻 Should you need anything else down the road to not hesitate in reaching back! Wishing you a lovely day, María
Kitty was very helpful in doing some minor customization work for me and guided me through a fix to correct an issue that I had when I was adding a new digital product.
I love the way this app streamlines local pickup, shipping and delivery!! I had a oversight today that I needed assurance with and Maria was incredibly helpful to quickly remove the issue.
Hello Sarah! Thank you so much for your lovely review! I am very happy to have been able to sort everything out and get you guys up and running again 🙏🏻 Should you need anything else down the road do not hesitate to reach back out so we can help you out! Wishing you a wonderful day, María
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