Zapiet ‑ Pickup + Delivery

Sept. 17, 2020

I use the store pickup & delivery app on two separate websites. Great little addition and the support is fantastic. Always quick to resolve any issues.

Sept. 16, 2020

Awesome tool and awesome support, I recommand Zapiet for last delivery business ! Thanks a lot for Zapiet team

Sept. 8, 2020

Super Helpdesk : reactive and efficient! We had an important modification to do and the answer + solution came the same day! Thank you Stephane!!

Sept. 8, 2020

Ronan Kiely and his team were amazing to work with! We needed a few different logics updated on our site for a new product launch and his team was thorough, efficient, and communicated wonderfully! We really appreciate their help and quick response times!

Sept. 7, 2020

I used Zapiet mainly to be able to do local delivery within a radius of our central kitchen. Really working well and the customer service team has been really fantastic (ie fast, friendly and knowledgable) to help me set it up properly on my site. I really want to thanks Sandy who helped me out.

Aug. 28, 2020

This app is great, it is able to integrate with so many other of our apps. Moreover, the support team is absolutely amazing! They are willing to go above and beyond to help make things work for our project. Would strongly recommend this app.

Aug. 28, 2020

Wonderful app, does exactly what we want and great not having to have the time slot for pickups mandatory, as some other similar apps do. We have used this app for awhile and it's worked very well. Had an issue recently and Pamela Toni was extremely efficient and helpful and sorted the issue for us. Most happy!

Sept. 4, 2020

I've Altered my review from original. The app is designed to be very good. But it took a few weeks of back and forth with the support team to get it to work close to what it's like in the video. I'll go live this week, and in a few weeks I'll have a better idea how it went.

Aug. 26, 2020

This app has been a great addition to my Shopify store. I am so grateful to have found something so easy to use that uncomplicated my life. The customer service is excellent - they have helped me out right away - every time.

March 3, 2024

Once again - Zapiet support was awesome in helping get up and running again quickly.

Aug. 26, 2020

Great support team. The team helped fix our problems very quickly and the app works perfectly. I highly recommend Zapiet and their apps.

Aug. 24, 2020

Very nice app but slightly difficult to get it up and running, but fortunately support team is very helpful and very responsive. App is very customisable you can have certain products delivery only and certain products pickup only, and also customise delivery distance and rate.

Aug. 23, 2020

I recently got this app, the customer support so far has been excellent, it's an easy to use app however if you aren't sure on something the customer support team are there to help :)

Aug. 8, 2020

The customer service rep who helped me fix my problem did an amazing job and I couldn’t be more happy about the help

Aug. 5, 2020

Very helpful to install the app on my theme, I received all the help needed. The app is neat and looks very professional on my store.

Aug. 4, 2020

Zapiet have created a very comprehensive app with Store Pickup and Delivery. We did test drive every pickup and delivery app in the app store and none came close as far as functionality, documentation and presentation. We have had an extremely positive experience with Zapiet Customer Support. They respond in a timely fashion and have gone the extra mile to help us out with every query and request. Highly recommended!

Aug. 1, 2020

super helpful! I have contacted many app / shopify support, you guys are by far the most responsive and most helpful. thank you so so much for your help! please stay safe and healthy!!

July 31, 2020

The App has helped us launch Curbside & Delivery services on the fly during the pandemic. We started using the app in April 2020. We've run into lots of issues with it, particularly for customers at checkout, and it has taken a lot of work to repair. Since Zapiet doubled their support staff in May, they have been very responsive to our issues and have helped us resolve nearly all issues. Staff are always friendly and eager to help via email. We are hopeful things are close to running much more smoothly to make these services more manageable for us. Thanks Zapiet team.

July 30, 2020

I used this app to organize my store's checkout process. Since we are a flower shop that delivers locally and also ships nationwide and offers store pickup, the delivery options can get complicated alone, but especially because our products are normally for specific dates. This app works great once you get the hang of it, but the real 5 stars lies in the team that has responded to my (many many) questions and doubts in an extremely kind, efficient and helpful way. Thank you again for your help!

Nov. 15, 2023

We needed to fix the way we were doing pickups. Zapiet helped us seamlessly set up our pickups and created such a great experience for our customers. The rep was so quick to reply and help and got everything set up so fast. Would absolutely recommend!