Zapiet ‑ Pickup + Delivery

I hate the limitations on checkout page (shopify limitations) but I have to admit that Zapiet has one of the best customer supports I ever had. I reccomend

This app is very comprehensive and impressive - and the tech support and customer service is world class. It's well worth the investment, and I'm super impressed with the detail that they've considered across the whole user experience. Very happy!

The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case. And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.

We are currently testing the APP and we've had some hiccups but Zapiet support has been responsive and insightful.

Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !

I really love this app, very helpful and has a lot pf useful stuff for online business. The customer service staff are always very helpful and knowledgeable specially Klaudia Djajalie. Easy to communicate and go extra mile to help me fixed my problem.

This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!

Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.

This app is exactly what we have needed for a very long...wish we would have found them last year, before we spent thousands on a Shopify Expert.

Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.

This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had

We’ve had this app connected for over 5 years. It’s been rock solid. We rarely need support because it works so well, but when we do, the help is excellent. I was glad to get support from Betty & Clemency on live chat, quick, smart, and really know the app. I'm in Asia, so I really appreciate the responsive support in my timezone. Shopify should seriously consider giving this app some recognition. It’s one of the best we’ve used.

We use the app for instore pickup and the support when running into minor issues is second to none! Everyone is very helpful and they have a quick response!

Web support is really incredible. They're helpful, quick and informative.

This app along with the Zapiet app for delivery by Zip code has added much needed functionality to my store. I've been using it for many years. I often need help to get all the settings correct and today Gab sent me instructions on how to set it up. Also, Support is always very responsive when I do have an issue.

I love this app. Without this app, I would not be able to sell my products. Easy to use and service is AMAZING! Been using their services for 2 years now and I cannot complain :)

Cette application est vraiment géniale et répond parfaitement à mes besoins. Ça vaut bien plus le coup, plutôt que d'upgrade son abonnement Shopify. en plus le SAV est hyper réactif, mention spéciale à Jessica qui m'a dépannée super rapidement ! Je recommande vivement :-)

Great app . no bug and customer service helps you very fast so you can have it live in no time. I highly recommend.

I have used this app for a few years and it is great, but the best part is the customer service, they are fantastic and nothing is to hard! Each time I need assistance with changes or small issues they are fixed super quickly and they couldnt be nicer to deal with!