Zapiet ‑ Pickup + Delivery

We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!

Amazing customer service. Klaudia helped me troubleshoot my issue from start to finish and made sure everything was working perfectly. So thankful for this app and its passionate developers!

Zapiet customer support was very quick and solutions-oriented. I've been using Zapiet for over a year and it has helped me to scale my business.

Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!

Support, specifically Maria is incredible. She walked me through the steps to properly set up my shipping delivery and pick up all while being very patient with my tech-struggles. Thank you!

Sandy was so helpful to help me with 2 minor fixes on our website in such a short amount of time. Great service! I love that we are in contact with humans right away instead of bots too. Good job Zapiet.

Very good app, lots of setting options. Regarding the support is excellent we can not do better Jessica, Chloé and Clémentine very good job!

I would definetely recomend this app. Huge functional that every year get updates. Perfect support. I call this app - must have, if you want to make your customers happy

My questions were answered and I left with the info I needed. Thank you for your support in this matter.

Thank you Stephane! Manual orders are common in my store and Stephane walked me through step by step. You all are amazing! :) Excellent app and outstanding customer service. I feel they are next to me hand on hand when I need them. Priceless.

Strongly recommend it to someone who wants to run an online store seriously. 1. Very clear instructions/ user manual provided, Not only general instructions on setting up the app but also a lot of details that will be encountered in use. 2. Their customer support is responsive and able to provide effective solutions 3. This app offers a lot of functionality which is presented by a clear, easy to use module

A very helpful app that enables our store to have some necessary functionalities which Shopify doesn't offer. The support team is also extremely helpful, we had a lot of questions at the beginning but all were solved :)

Support team is great however, we have been experiencing some issues related to updates by Shopify that have led to bugs and downtime. When it's working, it works great.

Amazing app, and amazing team ! Customer support is incredible! They were able to help me implement custom condition in less than 24h. The condition I was looking for was not readily available through the app, therefore they had to created one for me. To be precise, we were able to create a condition where: x item can't be sold if y item is not in the cart. So thankful for their help ! Update: June 7 2022, Had another issue, and it was solved within the hour ! Honestly, the best customer service out there!

I used the app to provide time and date picker at checkout for local delivery. the support team was very responsive and help me work the translation issues. Definitely recommended.

This app has literally transformed my website! Not only has it offered my customers the ease of scheduling pick ups and deliveries, but the customer service is top notch! I have used this app for years, since the days when it was just starting, and to see it improve over the years as it adjusts to the demands of shopkeepers has just been phenomenal. I am impressed that their customer service now extends beyond the european time zones. Klaudia has been a tremendous help this evening as I worked through configuring the language around my customer checkout experience. She stayed with me even though I had to take an hour break from my computer to help my kids! That is unheard of! It's nearly impossible to get the same person in dealing with any sort of customer support these days, which usually means you are explaining your situation to five different people. Klaudia walked me through everything so patiently. I always appreciate how Zapiet customer service reps teach me how to do things myself and also offer to do things for me that I might feel uncomfortable with (like coding). Thank you to the whole Zapiet Staff! My favorite Shopify app by far! Update: It is now 2026 and I continue to be impressed by the service of this app. I love that they still offer live help with live agents - even when Shopify has moved away from that. Jessica was a delight to work with. She made herself available and was patient with my requests and problems. I am grateful to continue to support this app by subscribing.

Betty was extremely helpful in quickly resolving my issue. I have found the customer support on Zapiet to always be second to none!

We use the app to handle our home delivery and store pickup orders. It gives us great flexibility for our unique business. Support is always just a chat away if we run into questions.

An amazing app. So flexible, customisable, easy to integrate. Many options. Cost efficient. Well done! Also Sandy & Ronan is the best from the teams!

clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.