Zapiet ‑ Pickup + Delivery

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.

Initially had many issues integrating the app as I was using a custom theme, but the Support Team was extremely helpful and patient in addressing all my queries. A great app and a superb support team :)

We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended！

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.

We used this app to help clarify our in-store and shipping options. It has made our checkout much clearer and we are able to easily differentiate items we do not ship. The customer service staff goes above and beyond to help as you tailor this app to your store and coordinate it with Shopify (Thank you Jessica!). Thank you Zapiet! Update - New year, same excellent service. Working in a small business, you wear many hats. Thankfully, programmer doesn't need to be one of them. The customer service is excellent. They will help you through the many details. Thanks once again Jessica!

Awesome app that satisfies almost all my needs! They are frequently updating the app, so I hope they can broaden the features even more in the future. One downside is that the FAQ site does not cover much, but the people at Zapiet are very fast to respond when I need help!

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Well I have to say that Zapiet has the best support team I have ever experienced! Stephane Fattizzo has done more than just help me out he has went above and beyond for our business and I've dealt with many apps, this is impeccable! My store does use a lot of different shipping profiles! and Zapiet works with Intuitive shipping to give you the freedom you need for whatever your shipping scenarios may be! Look no further when thinking of an app to make your store a pick up & delivery store this is the one you are looking for! thank you so much to the team at Zapiet!

If you're not using Store Pickup + Delivery for your local delivery management, then you're leaving money on the table. Incredibly useful options, support that gets back to you in MINUTES through chat. 0% regret.

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.

The service we received from the Zapiet Store Pick up + Delivery team was excellent (Pavlo) We wanted to hide pick up times during Christmas Week: its complicated because we extend pickup hours in one location and reduce hours in our other location. I reached out to Zapiet explaining that we want to hide pick up time slots on a particular date. They fixed it up in a jiff. Thank you! from, FATAPPLE'S Bakery - Berkeley & El Cerrito California USA

The app works very well, and if you ever run into any issues, the support team will be there to help you until everything works perfectly. Sandy was the best ! Best support I've ever got here, and everyone always been excellent !!

Highly recommend this app. As a florist, this app makes it so easy to manage local pickup and delivery and the support has been so prompt and helpful--truly above and beyond.

The support of this app was excellent! Klaudia help me a lot and gave me solutions for every problem I had. It´s a great app! Thank you very much!

This app is great and the support team is super helpful - it does pretty much everything we need it to do for local delivery & pickup!

For two years, Zapiet has powered my Shopify store's delivery options flawlessly. Their customer service is top-notch—swift and efficient. Plus, Jessica's support has been invaluable for streamlining operations. Highly recommended for both functionality and service!

One of the most useful and amazing app out there! It's enabling our small business to have all the different ways of selling (via shipping, delivery and pickup), without any of the traditional headaches :) And I would like to applause their Support! top notch! always to efficient, nice and empathetic. I highly recommend Zapiet!

This app has been a game changer for organising deliveries and in-store pick ups, especially when my business was closed during lockdown. The support has been exceptional when needed.