Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,890
Reviews
Chart
#471
Shopify

All reviews

5 / 5 Share
July 28, 2022

Our experience with the app has been great so far. Support team is very fast and helpful. Five stars!

Store Using app Total reviews Average rating
Plus Pet Mendoza About 2 years 1 5.0
Developer Reply

Hi Germán, Thank you for leaving a lovely review. It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores. Best wishes, Jessica

5 / 5 Share
July 26, 2022

Sandy was so helpful when setting up - thier support is absolutely top- notch. app does everything I want, which is it allows pick up at my two locations

Store Using app Total reviews Average rating
All Raw 4 months 1 5.0
Developer Reply

Hello Lydia, It was a pleasure discussing with you, and making sure that your settings were reflecting what you wanted to achieve :) If you have any more questions, I'll only be a few clicks away! Sandy

5 / 5 Share
July 25, 2022

Customer support was very quick and helpful. Allowed me to quickly continue using this app and make business flow

Store Using app Total reviews Average rating
Farmers & Fishermen Purveyors Over 1 year 1 5.0
5 / 5 Share
July 19, 2022

Great customer service and very useful features. Have been using for for seasonal shipping needs for a few years now.

Store Using app Total reviews Average rating
Wormuth Farm Over 1 year 5 4.6
Developer Reply

Hi Mike, It was lovely chatting with you today and getting you set up for your seasonal shipping with our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica

5 / 5 Share
July 19, 2022

This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.

Store Using app Total reviews Average rating
Revolution Brewing 21 days 3 5.0
5 / 5 Share
July 17, 2022

App works well! If there is anything I ever need help with customising, the customer service chat is amazing! Great service.

Store Using app Total reviews Average rating
Cheers Sweetie About 2 years 1 5.0
Developer Reply

Hey Jill, Thank you very much for your kind review for our in-store pickup and local delivery app! It was a pleasure speaking with you today Should you have any other questions, you know where to find us! All the best, Jelizaveta

5 / 5 Share
July 14, 2022

I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.

Store Using app Total reviews Average rating
ONYX Chocolates 17 days 1 5.0
Developer Reply

Hey Dylan! Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help! Thank you, María

5 / 5 Share
July 14, 2022

I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.

Store Using app Total reviews Average rating
Mikes Bikes (Sandbox) Over 1 year 2 5.0
Developer Reply

Thank you Dylan for your review. It was my pleasure helping you with our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share
July 13, 2022

The app generally does everything we hoped it would be. There are a few hiccups here and there but support has been very helpful at those times.

Store Using app Total reviews Average rating
Antonellis Cheese 9 months 6 5.0
5 / 5 Share
July 12, 2022

I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!

Store Using app Total reviews Average rating
Gelupo 6 months 1 5.0
4 / 5 Share
July 7, 2022

Still learning some of the features but so far it helps sort and coordinate orders and deliveries much better than Shopify. Hopefully in the future they will add a date-style that includes the name of the associated weekday, as shown with the order itself, but not on the packing slips or csvs. Jessica was super helpful and patient in working out a lot of the kinks, which is great, because I'll probably be talking to her again as we learn how best to optimize the app.

Store Using app Total reviews Average rating
Tori's Bakeshop 2 months 1 4.0
Developer Reply

Hi there, It was my pleasure helping you with setting up our Store Pickup + Delivery app. I have submitted the feature request for adding the day of the week to our Dev. Team and once the feature is released you will be notified. In the meantime, if you do have any other questions, please do jump back on the live chat and we will be more than happy to help. Thanks, Jessica

5 / 5 Share
July 5, 2022

I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.

Store Using app Total reviews Average rating
Balloon Place Over 3 years 2 5.0
Developer Reply

Hi Tammy, Thank you so much for your amazing words and review. It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps. Please do let us know if you have any other questions or need any further assistance. Best wishes, Jessica

5 / 5 Share
July 5, 2022

Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend

Store Using app Total reviews Average rating
Bennetts Butchers About 24 hours 1 5.0
Developer Reply

Hi there, It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app. If you have any other questions, please do let us know :) Best wishes, Jessica

5 / 5 Share
July 4, 2022

The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.

Store Using app Total reviews Average rating
Developer Reply

Hi Jian, Thank you so much for the lovely review! I'm happy to hear that our app's store pickup and delivery features are exactly what you need. Please feel free to come on chat should you have any other questions. Cheers, Klaudia

5 / 5 Share
June 30, 2022

Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo

Store Using app Total reviews Average rating
Easy Mealz Almost 2 years 3 5.0
Developer Reply

Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.

5 / 5 Share
June 21, 2022

Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!

Store Using app Total reviews Average rating
University Florist 5 days 1 5.0
Developer Reply

Hi there, Thank you so much for taking the time to leave a review for our in store pickup and delivery app. It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team. Kind regards, Ronan

5 / 5 Share
June 9, 2022

I hate the limitations on checkout page (shopify limitations) but I have to admit that Zapiet has one of the best customer supports I ever had. I reccomend

Store Using app Total reviews Average rating
Armazém Brasil About 1 year 2 5.0
Developer Reply

Hi there, Thank you for your very kind words, we definitely try our best to help in any way we can. If you have any other questions regarding our Store Pickup + Delivery or Delivery Rates by Zip Code apps, please do let us know. Best wishes, Jessica

5 / 5 Share
Dec. 2, 2022

This app is very comprehensive and impressive - and the tech support and customer service is world class. It's well worth the investment, and I'm super impressed with the detail that they've considered across the whole user experience. Very happy!

Store Using app Total reviews Average rating
Big Bear Bakery 6 months 1 5.0
Developer Reply

Hi there, It was my pleasure helping you set up our Store Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to reach out! Best wishes, Jessica

5 / 5 Share
June 7, 2022

The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.

Store Using app Total reviews Average rating
Hippodung 14 days 1 5.0
Developer Reply

Hi Wael, Thank you so much for your kind words, it was my pleasure helping you get all set up with our pickup app :) If you ever need anything, we are always here and happy to help. Best of luck with your store launch! Thanks, Clemency

5 / 5 Share
Sept. 3, 2024

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case. And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.

Store Using app Total reviews Average rating
Le Pro du Pneu Over 5 years 4 5.0
Developer Reply

Hey Christopher, Thank you for your kind review, it made my day! All the best, Jelizaveta

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