Zapiet ‑ Pickup + Delivery
All reviews
I like how responsive Jeanette is throughout the live chat, despite the difficult issue. she persisted and solved the problem. Truly appreciate the professionalism.
Thank you so much for your kind words and thoughtful feedback, Marcella! It was my pleasure to assist you. I’m so glad we could resolve the issue together. Your patience and understanding made all the difference. If there’s anything else you need, please don’t hesitate to reach out—we're always here to help! Jeanette
Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.
Hi there, Thank you so much for your kind words and great review! The team is always happy to help in anyway we can and if you have any other questions, please do let us know. Best wishes, Jessica
Took a while to get it up and running but Jessica is the bomb. She made it happen for us.. You can customize it pretty slick. And for that reason, we love it.
Hi there, It was my pleasure chatting with you and helping you set up your store. Thank you for your kind words and review. If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica
Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated
Hi there, Thank you very much for your kind words and review! We're always happy to help. Steph
A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.
Hi there! Thanks so much for that glowing review—we really appreciate it. We're so happy to hear that our app is a must have! It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store. Should you need anything else, we're here for you. Have a lovely day, Marija
Really helpful support and the app does everything it's supposed to, and has even more functionality that has been a huge help that we weren't expecting. Highly recommend!
Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost
Hi there, Thanks for your awesome feedback, love to hear you're enjoying the app! Best wishes, Bogi
I absolutely loved speaking to Maria! She was kind, and helped me through all of my questions promptly. Honestly if I knew her face to face we would definitely grab a coffee together LOL! Seriously , I don't know why I didn't bring up my questions to her sooner , My website is working like a charm now. Thanks again!
Hello there, Thank you so much for your kind words ❤️ it truly was a pleasure helping you out setting up our app. I can definitely picture us grabbing a cup of coffee! Do no hesitate in reaching back should you need any assistance down the road 🙏🏻 Best wishes, Maria
This app is not only great but they have great customer support available to help navigate any questions you may have.
Hi there, Thanks for the awesome review! We're thrilled about your feedback :) Best wishes, Bogi
This app does everything I need it to do - and I have a bit of a different business model. I spent quite a bit of time with customer service and they were so helpful! They helped me until we got everything as I needed it. I'm very grateful!
Hi there, Thanks so much for you lovely review—we really appreciate it! I really enjoyed helping you to make sure all it set up exactly as you need it. Should you need anything else, we're here for you. Have a great day, Marija
We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.
Hi there, Thank you for your review. Glad we could get you updated and back to normal service. If you need anything else you know where we are! Jayne
Sandy was very efficient and quick in their responses and helped me with another issue I didn't know i needed fixed. Would highly recommend.
Hello there, Thank you for taking the time to leave this lovely review ! It has been a pleasure to work on your store and making sure that your Conditional Activation feature was set to match your requirements. All the best, Sandy
Does what it says with options for pretty much everything I wanted to do. I needed some help configuring the app properly and Zapiet's support was responsive and super helpful, getting my setup resolved in just an afternoon. Highly recommended.
Hi there! Thanks so much for your lovely review! I'm really glad our app does everything you need it to do. It was our pleasure helping you get your store up and running! We're here should you need anything else. Have a great day, Marija
Great customer care. Zapiet understood my issues and gave different options to help solve the problem. Super quick response time and friendly service! Thanks Jessica :)
Hi, It was great chatting with you and so glad to get you set up the way you want. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
It works, but there are some things that I wish were different! But overall, it is the only thing I've found to actually help with only allowing some products to ship (perishables, bulk products, etc!) The team is pretty fast at responding, and they know what they're doing, although again this is limited because it doesn't really seem like shopify and zapiet work super well together!) :)
I've been looking for an app like this for years and I'm so happy to be adding it to my store. It literally does EVERYTHING you need. And the support staff is so awesome and gets right back to you. Jessica in particular worked with me on a tricky issue with my site that I couldn't understand. She was super nice, patient and in time, helped me fix and figure out the problem. I know it's a bit pricier than other date picker apps, but honestly, it's really worth it. A huge time and labor saver.
Hi there, Thank you very much for your kind words & great review, it was my pleasure helping you on the live chat to get your tricky issue resolved. Have a lovely week and if you have any questions, please let us know and we would be happy to help. Thanks, Jessica
This app has helped our business a lot. We have used it for over 2 years. They have improved a lot and the support is amazing.
I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.
Hi there, It was a pleasure to help you sort out your issues over chat today. You know where we are if you need us again! Jayne
Betty was incredibly helpful and quick to pinpoint the issue with our Shopify and Zapiet setup. She didn’t just give a generic answer — she identified that the product was set as a digital item, which was causing the pickup widget to be hidden and orders not to appear correctly. Her explanation was clear, easy to follow, and she provided a practical fix straight away. She also guided us on how to update products in bulk, which is a huge time saver for a busy store. Really appreciated the support and the friendly approach. Thanks Betty!
Hi there! Thank you so much for the lovely review. It was an absolute pleasure helping you get your physical products set up just right with Zapiet - Pickup + Delivery. If you ever need a hand again, don’t hesitate to reach out anytime! We’re always here to help Best regards Betty
A great app, for Pickup and Delivery. Awesome customer care, is always very responsive and helping in solving the problems. Cheers!
Hi there, Great to hear you had a good experience with our support team! Thanks for using Store Pickup + Delivery :) Best wishes, Bogi
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