Zapiet ‑ Pickup + Delivery

May 4, 2021

This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.

April 28, 2021

There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!

Nov. 6, 2024

Support on the Zapiet app has been great—quick response time, friendly customer service, THANK YOU Manuel. Highly recommend

April 24, 2021

The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.

April 23, 2021

Awesome support team. Jessica is very friendly and went out of her way to make sure our issue was fixed! Highly recommend this app fr businesses with brick and mortar + e-commerce!

April 23, 2021

The speed with which the technical team replies is certainly one of Zapiet's strong points, along with the kindness of the staff!

April 22, 2021

We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)

March 6, 2025

Outstanding support (especially from Jessica!). We have a fairly unusual setup for our bakery - we only offer pickup in-store and have a lot of complicated rules for which items are available for same-day ordering vs. pre-order, certain time frames required to order, etc. I appreciate that I can set up these complex rules in Zapiet. Plus, they have a FANTASTIC support team that consistently goes above and beyond to help solve any issues. Support is also typically FAST - any critical issues are resolved within hours if not minutes.

Dec. 3, 2025

Stephanie did an excellent job helping to sort out some issues we were having with checkout. They were friendly and personable, and patient! Much appreciated.

April 20, 2021

A great app with outstanding customer support. I could not recommend this product and service highly enough.

April 15, 2021

Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!

April 13, 2021

Simple and effective solution for in store pickups. Awesome customer service: fast and helpfull!!!!!

April 8, 2021

We have a physical bricks and mortar shop and this app is great - looks good and works well. Huge thanks for oustanding help from Flora who tweaked everything after we'd updated our theme. She was speedy and brilliant and everything works like a charm!. Thank you!

April 6, 2021

MUST HAVE APP 2021. Customers can schedule a delivery, curbside pickup, or shipping in advance, eliminating the need for third party companies like Doordash. We grew our sales 10x using this and the local delivery app. The system took a little effort to get going, and the customer service really made the money worth it. The customer service was able to login to our shop and see what errors we saw, and were able to make adjustments as necessary to make sure their product worked for us. THIS WAS WHERE I KNEW THIS WAS A 5 STAR APP. No other company has been as beneficial as Zapiet, thank you!

April 2, 2021

I FULLY UNDERSTAND THE APP, THE HELP SUPPORT WAS AMAZING. SF WAS SO HELPFUL. ONCE I UNDERSTAND WHAT THE APP AND HOW IT WORKS FOR MY STORE, THANKS ZAPIET

April 1, 2021

Incredible app. It is loaded with a ton of features and if set up correctly will make you a happy business owner. Some useful features include more than one delivery radius, custom error messages, icons or radio list selections, shipment arrival dates, cutoff times, etc. Check out how well it works on our www.miflavour.com website. Hint: Don't bother trying to set up the app by yourself. I have coding experience and it was overwhelming for me to figure out all the features by myself. As soon as you download the app, reach out to their customer service for a ticket and they will assign a service rep for you to work with. He/she will help set everything up per your needs. There is no limit on how much support you need. They are quick to resolve any issues or answer any of your questions. Our rep, Stephane, has been fantastic to work with. A+

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery. Excellent support team - a pleasure to work with.

March 12, 2026

This app has made figuring out our multiple delivery and pickup options easy...and how to charge for various scenarios, all whilst making the customer experience seamless.

March 25, 2021

The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!

March 24, 2021

We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.