Zapiet ‑ Pickup + Delivery

Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!

This app has been great, the setup instructions are very clear, so it's easy to get set up and running. Our shop has needed to use this app in some unorthodox ways, but their support has been excellent in getting it to work for our needs. They always respond in a timely manner and there has not been one instance where they were not able to resolve my issues. Truly a must have app for any shop.

We use this app for our bakery pre-order. Prior to this, we had to print each order and hang on one of seven clipboards for the day of the week when the order would be pickup up. It was a mess and we were constantly loosing orders when someone brushed by the clipboard! We also had a bunch of custom code that made changing our site require a developer. With Store Pickup + Delivery, there is no code, the customer experience is great, and we can export our orders by day using Exportify. The bakers use the Exportify spreadsheet as their production report and things have improved significantly. We can blackout days when we are closed, and use the blackout feature to stop orders when we start to hit our production limits. You can easily edit pickup dates and instructions. Great app!

Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister

We currently sell cakes from our store in Sydney and Zapiet allows provides as app that does everything we need to for pick-up date and time options! Love that we can have different opening hours for each day as well as cut-off times. Also, the support is great (especially Betty!) -- replies are so prompt and all my problems get resolved :)

Jessica is the absolute best! As a customer, I am pleased to know I can always get the best support whenever I have an issue.

What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.

Fantastic, all round!

As always, the Zapiet crew was amazing. Quick to respond and super helpful. Jeanette, Laura, Angelo & Leo were all so great. I can't say enough good things about their service or the app, which is invaluable to us and well worth the money!

The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.

Super helpful customer service. They worked with me to solve multiple issues and get my site up and running

I use the app I came across an issue, and an answer really fast and the problem was solved within hours they do a Good job everyone should use them!

Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.

Jessica on the Zapiet support team has helped me twice now and was so efficient and friendly both times. She even picked up on other things on my website and offered her help. Thank you so much again, Jessica!

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app. Update: 2024 Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout. Jessica worked with us for over 3 hours and I can't thank them enough.

We use this app heavily for our delivery service company and it's been good to us. It's almost perfect but we believe it will get there between better synergy with Shopify and added features. Leo was my support today and he has been great. Quick answers and clear instructions, It doesn't go unseen.

the application that brings together everything I needed. easy to use. But if something goes wrong the customer service is amazing. Many thanks to the person who accompanied me in the best possible way. I recommend !

I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.

the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her

I contacted support because we were having an issue with our site charging the delivery fee incorrectly. The help I received was exceptional and I learned more than I had originally intended. Thanks so much!