Zapiet ‑ Pickup + Delivery
All reviews
MUST HAVE APP 2021. Customers can schedule a delivery, curbside pickup, or shipping in advance, eliminating the need for third party companies like Doordash. We grew our sales 10x using this and the local delivery app. The system took a little effort to get going, and the customer service really made the money worth it. The customer service was able to login to our shop and see what errors we saw, and were able to make adjustments as necessary to make sure their product worked for us. THIS WAS WHERE I KNEW THIS WAS A 5 STAR APP. No other company has been as beneficial as Zapiet, thank you!
Hi there, Thank you for the glowing review! We're blushing Getting feedback like this just makes our day! Best wishes, Bogi
I FULLY UNDERSTAND THE APP, THE HELP SUPPORT WAS AMAZING. SF WAS SO HELPFUL. ONCE I UNDERSTAND WHAT THE APP AND HOW IT WORKS FOR MY STORE, THANKS ZAPIET
Hey there, Thank you for the kind review! I'm glad we were able to help get started with our app and if you need any extra help along the way, we'll be there for you as well :) Stephane
Incredible app. It is loaded with a ton of features and if set up correctly will make you a happy business owner. Some useful features include more than one delivery radius, custom error messages, icons or radio list selections, shipment arrival dates, cutoff times, etc. Check out how well it works on our www.miflavour.com website. Hint: Don't bother trying to set up the app by yourself. I have coding experience and it was overwhelming for me to figure out all the features by myself. As soon as you download the app, reach out to their customer service for a ticket and they will assign a service rep for you to work with. He/she will help set everything up per your needs. There is no limit on how much support you need. They are quick to resolve any issues or answer any of your questions. Our rep, Stephane, has been fantastic to work with. A+
Hey there, Thanks a lot for the very kind review! We are here to help you as your business grows. Never hesitate to reach out with questions or for assistance :D Stephane
App works really well and provides more functionality than Shopifys native local collection and local delivery. Excellent support team - a pleasure to work with.
Hi there, Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat. Please don't hesitate to contact us should you need anything else. Have a great day! Flora
This app has made figuring out our multiple delivery and pickup options easy...and how to charge for various scenarios, all whilst making the customer experience seamless.
Hi Tania Really appreciate your kind words! It was a pleasure assisting you today. Feel free to reach out anytime! We’re happy to help. Best regards Betty
The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!
Thank you sooo much for the kinds words! I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together! My team and I will remain available should you need any help or guidance and to help your business grow in the future :D Steph
We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.
Hi there, Glad to hear we could help you out of a pickle! Thank you for taking the time to leave us this feedback! Best wishes, Bogi
Great app. Any functionality you think you need, this app has got. We had to test different apps to find one that works, and this one is a clear winner.
Hi Saro, Thank you very much for your review! I'm glad our app has been a good fit for you. Please don't hesitate to reach out if you need anything else. Have a great day! Flora
This app allows for lots of different pickup/delivery options which is wonderful, but the best part about it is the support team. They are always available, and I always get to talk to a real person who can a) walk me through what needs to be done b)do it for me, if needed, and c) tell me the ins and outs of the app - like how to get things set up. SO helpful!
Hi Blair, Thank you so much - what an incredible review! On behalf of the whole team, we really appreciate your kind words. (: It was a pleasure speaking with you and helping you set up your delivery methods. We're always here to help, so don't hesitate to reach back out. Have a wonderful day! Anggy
Genesis has been very helpful. She thoroughly checked the issue that i'm having with my product restrictions. So glad it worked! Thank you, Genesis!
Thank you so much for the kind words! I’m really glad I could help and that we were able to get the product restrictions working correctly in our Zapiet – Pickup + Delivery app. It was a pleasure assisting you, and if you need anything else, feel free to reach out anytime. Warm regards, Genesis
I am still astounded by the fact that shopify doesn't support such useful functionality themselves, but use this app to allow customers to pick a date for pickup/local delivery/shipping, and then see orders to fulfill by date in their dashboard. It seems like they have thought of everything in terms of a smooth workflow predicting what a user needs , and even when i opened up an enhancement request, they actually implemented it! Most importantly, their support is absolutely amazing. I always get fast and friendly responses (even when it appears they are offline), and quick resolutions- I wish shopify's own support was as good as this. Keep doing what you are doing!
Hello there, Thank you for your kind words! I'm really happy to read your appreciation of our app and how we have been able to assist you. Don't hesitate to reach back to us, if ever you need assistance or even have another enhancement request. It is with feedback from our merchants that we can grow. Thank you, Sandy and Flora
Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.
Hi Irene, Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you. Regards, Rob
I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner
Hi Jess, I'm glad I could get the issue resolved for you. Please don't hesitate to reach out if you ever need anything Have a great day! Flora
Sandy was great! Helped resolve my issue quickly. This application is also simple to use, I definitely recommend it if you have shipments that require rules and cutoff dates.
Hello there, It was nice talking to you on our live chat! I'm really happy that you appreciate our application and my help. Don't hesitate to come talk to us again, if there is anything else we can help you with. Thank you! Sandy
Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.
Hi there, Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us. Best wishes, Bogi
This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!
Thank you for taking the time to leave such a great review! We were glad to assist you in setting up the app. If you have any further questions, we would be more than happy to hear from you! Best regards, Lisa & Stephane
Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!
Hi Tracy! Thank you so much for your kind words :) I'm so glad to have found the problem and get everything up and running for you! Cheers! Rob
Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!
Hi, Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well! Best wishes, Bogi
We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.
Hi there, Thanks for being with us from the beginning and giving us your trust! We're here for you anytime :) Best wishes, Bog
I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)
Hi, Thank you for your review! Glad I was able to help you quickly today :) Best wishes, Bogi
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