All reviews

Rating Breakdown

  • 5
    92% (1,495 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,469)
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5 / 5 Share

March 24, 2020

The best App for Delivery and Pickup. Managed to set it up in less than 1 hour. Has a lot of options like limiting no. of deliveries per day. Worth the price! Customer support is also very fast, competent and friendly. Keep up the good work.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2020

I use this app for delivery dates for my local business, I like how it integrates with delivery rates by zip codes to offer different delivery rates to customers in different areas and their support is excellent!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

-update to 5*- My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need. -initial 1*- Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

Simple to use, lot's of features for store pick up and delivery. Inventory sync with Shopify is a huge plus. I would recommend to give it a trial.

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 20, 2020

We developed a platform to quickly provide services to our region with prepared meals to face the COVID crisis. We had a few problems at first with the integration of this app (mainly due to our selected theme), but the Zapiet staff were quick and (4 out of 5) reliable to provide us with answers (if you can get your hands on Stephane - great guy!). We had deadlines to meet and they were a bit tight with meeting them, we had to give a few extra pushes - it seems there were also very busy on their side. All in all, things worked out great, deadlines were meat - with a few drop of sweat - and the functionalities are all working just fine! Thanks guys!

Using app

4 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 20, 2020

Very impressed. Really customisable, great support. We were able to spin up a local delivery service in urgent times very quickly. Lifesaver!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to remedy the problem I was having quickly. The app is working well and we are getting positive feedback from our customers.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2020

This app helped us offer a new service at a crucial time for our business. Customer service was top notch as well! Fully recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 7, 2020

Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team. App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, It was a pleasure chatting with you earlier and getting your store pickup times to show. Please do not hesitate to reach out should you need anything else. Cheers, Klaudia

5 / 5 Share

Feb. 20, 2020

This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Using app

19 days

Total reviews

1

Average rating

5.0