All reviews

Rating Breakdown

  • 5
    92% (1,495 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,469)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2018

This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.

Using app

4 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 27, 2018

A simple and effective app that does as it promises. Support was quick and helped us install and configure the app to our needs - so far so good!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 26, 2018

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Using app

Almost 2 years

Total reviews

13

Average rating

4.4

4 / 5 Share

April 18, 2020

There's been a few ups and downs with the plugin, but overall it's giving my high traffic store the functionality to offer more ways of selling and fulfilling. There's been a few bumps, but the support team has been there to help. Overall, I'd recommend trying it.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hey guys, Thanks so much for leaving your feedback. I have just checked our support logs and it appears that all of your issues were promptly resolved by my support team. It's great to see that you still have our app installed more than a year on. Your continued support truly means the world to us :) Thanks again, Andy

5 / 5 Share

Sept. 17, 2018

Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

This team has the most amazing support! Thanks especially to Sam and Sandy for always going above and beyond.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

The install process takes a little while to make it exactly what you need it to be for your own specific use, but if you follow instructions, it is straightforward. The app works well and is the best I found if you offer delivery. When faced with an issue, I contacted support and was helped within 24 hrs and the issue was solved. I am happy with the app and the support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Coming to the end of our free trial is was an easy decision to keep this app on permanently. The features handled many of our shipping issues with the added benefit of adding pickup options. The customer support team has been very quick with responses and straightforward about the abilities of the program. They even went so far as to add custom features required for a few of our products. 5 star recomendation all the way.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 24, 2018

When I click on Store pickup on Checkout, the price for Delivery is still charge. Hope to solve this issue ASAP

Using app

5 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 23, 2018

This app is amazing, does exactly what we require, and the customer service and support is second to none! Thanks so much!!

Using app

About 1 month

Total reviews

6

Average rating

3.7

5 / 5 Share

Aug. 7, 2018

Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2018

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Store

Zedrics

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 9, 2018

Great App and must for Shopify!

Store

Nvbdemo

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

This app is AMAZING, simple, yet rich in functionality. If you plan on offering, picking, delivery, and or shipping look no further. This app does it all and does it well. I am genuinely impressed with all that it does. Within 48 hours I had an on-demand delivery service connected and ready to deliver goods to all my customers. It was so easy. The support is amazing too. I've asked plenty of good and dump questions and they respond back politely and promptly with concise and helpful answers. Highly recommended. Install it already.

Using app

About 1 month

Total reviews

11

Average rating

3.9

5 / 5 Share

Jan. 28, 2021

Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2018

Both Sam and Andy were beyond helpful. I needed the icons in the middle of the Cart page, whereas it was on the right side and it just didn’t look good. I wrote them and the issue was resolved within 48 hours. Yes, you heard it right, just under 48 hours, it was done. And the result was beyond my expectation. If you are ever considering Local Pickup or Delivery, don’t think twice. Thank you guys for making it so much easier.

Store

Oleamea

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2018

I've installed Store Pickup + Delivery app, firstly I modified the code to filter our available products for Pickup but I'm really surprised because after a month later this feature is available to select the product. Great Job Sam and Andy. I recommend to shopify store. install it easy and special thanks to Sam who answered every questions and fast response.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

This app is BY FAR the best pickup + delivery application on Shopify (and I tested many). The functionalities and features are way more advanced than others and the support is second to none. Sam was my main point of contact and he helped me with installation, as well as all other questions I had. He was very nice and professional. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0