Zapiet ‑ Pickup + Delivery

March 26, 2018

This app delivers exactly what you think it would do. We had a couple of problems/bugs after install but the support team helps us to solve these. Just be careful if your Shopify theme isn't from the official Shopify website. Talking about the support team, they're friendly and answered my interrogation in an ok time. (1 or 2 business day) They have been able to customise their app to our store, and it's very appreciated! Would recommend for our futur customers!

March 20, 2018

This app has been great for what our store needs. However, there were a large amount of frustrating bugs that kept on appearing after install, which were only found after customers sent messages being unable to checkout. I would rate the app lower because of that, but Sam has provided impeccable customer support in fixing all of these issues ASAP. An app like this is extremely complicated from a technical perspective, so bugs unfortunately can not be avoided! Use this app regardless, and know that their technical team is there 24/7 to jump right in and fix anything. Short of Shopify creating their own seamlessly integrated solution, this is the best option. I did compare this app to another competitor's app that was priced much lower, but you definitely get what you pay for here. Beyond Zapiet's A++ customer support, the back end UI is intuitive, clean, organized and user friendly. The other competitor's app felt clunky, unorganized and broken. Spend the extra money, it's worth it.

March 19, 2018

Excellent app, having tried several similar apps this one is head and shoulders above the rest, exactly what we needed for our store. Support is superb, had a couple of minor issues and support responded immediately in the evening and worked til midnight to ensure everything was working correctly. Very very impressive, highly recommend Zapiet.

March 19, 2018

We couldn’t be happier with this app. Our site is custom built and we needed the capability to customize delivery, shipping and pickup options for each product. We were able to accomplish everything on our wishlist with this app. Customer service is above and beyond. If we could give them 10 stars, we would.

March 17, 2018

This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!

March 12, 2018

Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.

Feb. 27, 2018

We just installed the app, and the team was so helpful in getting the app configured with our theme.

Feb. 25, 2018

Great App and once fully implemented on my site I should be able to stop using some other complicated shipping apps/processes. Had some minor install issues due to my site customisations but the team provided me with excellent support that allowed me to solve my challenges. Ironically, 3-4 hours after installing and going live we had our first store pick up/click and collect customer seamlessly place an order ;-) Highly recommended.

Feb. 23, 2018

If you offer pick up and local delivery this really is an APP you can’t be without. The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did...... Top APP... Top guys.

Feb. 22, 2018

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Feb. 22, 2018

The worst support ever, the product did not work, first they say it‘s due to other plug-ins, and later they say because my theme is not good (it's a five stars theme from theme forest，hundreds of people purchased ), few month now still not working.

Feb. 21, 2018

The support team never answers, the locale files are not complete and the translations are not accurate, the store info isn't complete, and the rates API just doubles the settings, the help center is from an outdated version of the app

Jan. 31, 2018

Store Pickup and Delivery has been a great addition to our store. It was easily integrated into our website with no extra coding necessary. It is also very easy and straightforward to set up in your Shopify admin. Sam has been great to work with and helped me out when I had issues. The new Rates feature is excellent and really cuts down on manually have to search through each order that selected Free Store Pickup but actually wanted their product shipped. Very easy to use. I'm looking forward to the integration with Draft Orders as this will make phone orders 10 times easier for us. Once this is up and running, I have no reservations about this being a 5 star app.

Nov. 25, 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Nov. 15, 2017

If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!

Nov. 6, 2017

This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic. If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED. Many thanks to Sam from the support team for going above and beyond the call of duty.

Nov. 1, 2017

Great support, and super helpful app for what I need!

Oct. 2, 2017

Fantastic app and more importantly - really quick support. Sam made the amendments for me and actually gave himself more work by making minor suggestions to help improve the flow of the checkout. Thank you so much

Sept. 22, 2017

I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!

Aug. 13, 2017

Outstanding customer support. Sam helped us make a few tweaks specific to our theme and responded quickly and followed through with everything he said he'd do. We are only using the pick-up feature, and have yet to put our site live, but I know we are in good hands. Love the customizability of the button design. They did a great job overcoming Shopify's shortcomings for this issue- I'm so happy we decided to give this App a shot!