CJdropshipping: Much Faster
All reviews
I've been dropshipping for about 8 years and I've been using cj dropshipping for the last 4 years and even linked it to my shopify store as an app. systems and shipping are very fast, and customer service is also very fast. the last one needed a document and John from customer service provided such a fast response that our problem was solved within the same day. thanks cj.
I am beyond furious with my experience here. I spent $330 total ($230 for product samples plus an insane amount for shipping, and another $100 just to clear customs) because I was planning to stock these items in my store. I needed to verify the quality first, and that was the biggest mistake I could have made. When the package arrived, the quality was absolutely abysmal. I didn’t just complain; I did my due diligence. I sent them clear, high-definition photos and detailed videos showing every single defect the very next day. Instead of a refund or any professional support, they treated me like I was stupid. They sent me back four random, low-quality videos dated from completely different days, claiming they "checked" the products and found no defects. It is an insulting, gaslighting tactic to avoid taking responsibility for their faulty merchandise. They effectively stole $330 from me and showed zero interest in customer service or quality control. If you are a business owner or a consumer looking for reliable products, STAY AWAY. This is by far the worst service I have ever dealt with. Total waste of time and money.
CJdropshipping support is good and fast response. While AliExpress cannot ship products to India, CJdropshipping can ship it to India. CJdropshipping can also provide warehouse services around the world. We have tried many platforms (e.g. Wiio, HyperSKU which are very bad services) and only CJdropshipping can meet our expectation. We thank CJdropshipping so much that for their honest, reliable and professional services.
My agent Billy was very helpful and patient. He was able to give me the USPS Tracking Number when I could not find it.
Freda is very helpful and responsive. I requested additional information for a product in my store and she got back to me in less than 30 seconds. Thank you for a friendly and professional service experience. Freda Deng is great! Thanks a lot.
I had a problem with orders and a problem with the SKU of the products, Suki Huang helps me really quickly, awesome work, thanks so much.
I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again Your a superstar
CJ has been pretty easy to use, although the site is a little outdated and slow but overall Ive had a good experience with it. Their customer service is awesome. Angel has been really great and very patient with me asking a million questions. She's been very thorough and helped explain things in an easy to understand way which I appreciate. Especially being a new business owner and just starting to deal with ecommerce and inventory. It can be overwhelming but she has made the experience better for me. Thanks Angel!
DONT USE!!! you cannot copy tracking numbers off the mobile app on iphone. secondly the user interface is very poor, confusing and hard to use. Additionally shipping is incredible expensive and almost never as fast as advertised. it is very hard to link it to your store and theres often fulfilment issues. the tracking information is very basic and never registers properly on shopify for whatever reason. And if you make a mistake in the shipping information it can take up to 2 weeks to change regardless of if your "agent" knows about it. And if you miss the expiry date your money will vanish into thin air with no refund available. I even had one order fail border security and sent back to the manufacturer without any notification. The amount of customers that won't do business with me again becuase of cj shipping issues would be massive i regret ever signing up. "the bitterness of poor quality remains long after the sweetness of low price is forgotten" just pay the extra to get a professional dropshipping service, don't bother with this. I lost $80 because i made a mistake with an orders address however i was unable to fix my mistake for 2 weeks and it slipped my mind, it then expired without any notification or warning my $80 vanished with no refund available. they then offered a $2 coupon on my next purchase after i called them out in their shortcomings... it's clear money comes before customer service and customer relations with this lot. try to find someone who actual cares and values relationships over $80... i will never purchase with them again.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Whenever I have questions, Bruce Lin is very responsive, friendly, and approachable. Thanks for always helping! Update: I had a wonderful experience again with Katy Wang. She was able to find a supplier for a specific product I asked and always ready to help to reach out to suppliers when needed. Great Job!
ACHTUNG alle guten Bewertungen sind hier Fake und wurden von CJ Dropshipping Agenten erzwungen. Finger weg von CJ Dropshipping das sind alles Betrüger und ihr werdet nur Probleme haben. Sobald es zu Problemen bei einer Sendung kommt wird das einfach ignoriert und man bekommt sein Geld nicht zurück, außerdem können und wollen sie nicht nach neuester DSGVO vom 13.12.2024 arbeiten. Es gibt keine bevollmächtigte Europäische Wirschaftsperson und Angaben zu Hersteller und Bevollmächtigten Personen in der EU werden auch nach mehrmaligem Nachfragen nicht bekanntgegeben und somit werden die Produkte die von CJ Versendet werden illegal in die EU eingeführt. Leider ist somit der europäische Händler also in diesem Fall ihr die einzige greifbare Person und werdet somit rechtlich für deren misserabele und illegale Arbeit zur Rechenschaft gezogen. HAltet euch fern von CJ Dropshipping ihr bekommt nur Probleme damit
I am very happy with this app, they have a 24 hour WhatsApp for support and are super helpful. Angel, my agent is very knowledge and when I get stuck, Angel takes screenshots to help guide me through the process step by step! Highly recommend!
Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!
It was a pleasure to work with CJdropshiping, the product here is great, my agent Niky is great, and my problems are solved quickly.
Collaborating with CJdropshipping through Shopify has truly transformed the trajectory of my online store, and a significant portion of this achievement is attributed to the exceptional support provided by my dedicated agent, June. The integration between CJdropshipping and Shopify has streamlined my order fulfillment process, amplifying both efficiency and customer satisfaction. June's steadfast support and swift responses served as a guiding hand, ensuring a user-friendly and stress-free experience navigating the platform. What truly distinguishes June is her personalized approach. Taking the time to comprehend the unique needs of my business, she delivered tailored assistance that proved to be indispensable. The diverse range of products offered by CJdropshipping keeps my store vibrant and responsive to market trends. In summary, CJdropshipping and Agent June have not only met but exceeded my expectations. For those in search of a dependable dropshipping solution accompanied by exceptional support, look no further. My sincere gratitude to CJdropshipping and June for their pivotal role in fostering the growth and success of my store!
We always have a great experience! The support (Violet) helped us super fast and explained everything with pictures etc.!
Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.
CJDropshipping is the best! If you have any questions they are always there for you, plus they have fast shipping so your customers can get their products on time.
It was daunting at first, with new platform. But agent literally held my hand through the process. Very resposive, Great service, very friendly. Unexpectedly great prices, really made a difference between loss and profit, tried 4 different suppliers for a sinlge product, CJ gave the best price and faster processing, which led to less inquiries from customers. Saved money & time.
I'm extremely satisfied with CJ and help from my agent April Wang. I've needed a lot of assistance and they have helped a lot!
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