All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2018

great app and customer service.

Using app

Over 1 year

Total reviews

11

Average rating

4.7

4 / 5 Share

Feb. 13, 2018

Very helpful app as we have some complex options and additional complex information we need to harvest on certain products. Support was very helpful when I needed to tweak the CSS styling. Would give 5 stars if options/questions could appear/disappear conditionally depending on answers of other options AND if options with a price/product allocated would update the product price dynamically. Those are pretty big asks though for a free app (or for any app) so all in all extremely happy and would highly recommend to anyone. Cheers

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 12, 2018

Very quick response and got me up and running in no time!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

Awesome app, does what it says! I had some trouble installing this app to my theme initially. However, Anish took care of it instantly and made it look amazing and it blends well in my store! Amazing app, amazing customer support!

Store

Oilypod

Using app

11 months

Total reviews

12

Average rating

4.0

5 / 5 Share

June 4, 2022

I loved the support I received on matching my theme and other changes. super easy to use and looks so nice.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

Amazing, simple, and they helped me very quickly.

Using app

About 6 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 8, 2018

AMAZING! Fantastic experience with Kayla setting up monogram options for my products on Shopify website. So helpful, knowledgeable, resourceful and friendly. Definitely recommend and the $20 was well worth it. Thank you so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2018

This does exactly what I needed. Quick installation (go for the $20 setup). Easy to follow tutorials and great customer service.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2018

Amazing customer service! These guys were very fast to respond and incredibly helpful in resolving my issues. Great product!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

great app. add options that you want, easy and simple. And it works without glitches.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 6, 2018

Fantastic app. Does the job perfectly.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2018

I just quit a job in customer service to go full time with my own business. I'm switching from Squarespace to Shopify and the customer service Alan gave me was the best -- and I worked in CS for 12 years. He set the tone for what I hope continues to be a great experience with Shopify and the apps I'm finding while building my website! Thanks again Alan and ShopPad.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

This app is amazing and allows me to run 1 website for both wholesale and retail! the service is excellent and the support is far above all expectations. Quick efficient and knowledgeable! Kayla Anderson is great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

Awesome App that works beautifully.

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

Great APP ! very easy to use and very flexible ! And mostly... AWESOME support - quick and high level support in order to adapt their code to my request and my specific theme. Thanx A LOT

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Fantastic customer service!!! Immediate help, can't beat that. I owe them a beer :)

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

Great app - simple and great support.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

Awesome app and awesome service! The app and the service is very reliable and simple to use. Thank you.

Store

Uni T

Using app

8 months

Total reviews

22

Average rating

5.0

5 / 5 Share

Jan. 20, 2018

Awesome and patient support! Kayla was really helping out, was not so sure about what she is mention starting but once you try it then you will figure it out yourself! My problem is = I use IO to create the option for my customer to put in like, alternative contact, wording for the cake, candle and I use vendor option for faster implement instead of adding a tag to each product to have them show up. I have a few product which doesn't require any option but I'm using Vendor option and they keep showing up, even using different product template without IO liquid code install in that theme they still showing up. I have reach support for my question and i'm not sure about what kayla mention and go try it and found out is so easy. All you have to do is put the option as below example: Vendor And Tag In this way, without the Tag, they will definitely not showing up. It took me awhile to understand. Sorry for that Kayla and you really help out a lot You can check them out on my website below https://www.skhomemadecakes.com.my/collections/bestseller/products/belgium-dark-chocolate-cake (with option) https://www.skhomemadecakes.com.my/collections/bestseller/products/almond-biscotti (Without option)

Store

Skhc

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Thank you ShopPad for your quick response to my issue. You were very pleasant and helpful, not to mention patient with my request. I have been very happy with the app and look forward to learning more about how it can enhance my website. Thank you KWalsh

Using app

Over 1 year

Total reviews

1

Average rating

5.0