Infinite Options
Shopify Product Options
Rating
4.8
feedback
3,930
chart
#12
All reviews
Rating Breakdown
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April 17, 2024
I have enjoyed this app. It accomplishes what I wanted done in my store. It, in my opinion, is not the easiest app to navigate, but thankfully, the staff is amazing. Each time I came back with another question, they walked me through it and corrected my errors.
April 11, 2024
This app is a huge advantage over just using variants. The support is hugely helpful. I reached out with a question, they answered it quickly and applied custom style code fixing a problem that I didn't even know I had. I've setup basic hide/show logic so that when a customer selects Custom, they get a new field to type our the custom request. This saves me going back and forth through messaging. And time is money! 5 Freaking stars!
April 11, 2024
Ok, I've been using this app for two years now and I can say this one is awesome. I haven't tried other apps, but this offers exactly what I want. I have a fashion brand offering 10 different sizes (XXS-5XL) and up to 15 different colors, which makes the combinations infinite and the standard Shopify template doesn't support it. It has so many other options it has made my life so much easier. And not only that, but their customer service is 20/10. They are always there to help you, they solve issues FAST, and they are the kindest most patient people.
April 11, 2024
We have been using this app or several years now and have gained so much in sales by the additional add-ons created from this app. The technical service has been great to work with as well. I highly recommend!
April 10, 2024
Good when it works, but very unreliable and poor back up service. I have been using it for years, paying monthly, it only works sometimes and the developer is not being helpful at all.
March 28, 2024
Great app with a ton of options to customize products and helpful support if you need it.
March 19, 2024
Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother. The app works great, just what I wanted!
March 15, 2024
At first glance it's perfect, but in execution this app has two serious flaws. First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app. Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things. There are "workarounds" for this second issue listed in support articles, but they do not work.
March 15, 2024
Highly recommend Infinite Options. Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service. I give them 5 stars!
March 13, 2024
Stellar customer service. Had a question and Jordin immediately answered and fixed my issue. This app has everything I was looking for -- plenty of options, add-on fees, and even an option for my customers to add personalized text. SO glad I found this app, love this group!!
March 11, 2024
I've used this app for a few years now, and I cannot fault the ongoing service. The developers have been responsive with every query and adjustment I needed, including assisting with custom code when required. 5stars easily.
March 7, 2024
Would recommend. Fantastic customer service when I needed assistance moving the infinite options boxes below the Shopify variant boxes on my Minimal theme. A quick email to explain how I was stuck and within a matter of a couple of hours, the issue was resolved by the infinite options team. Thank you Emily and team.
March 1, 2024
Absolutely garbage. Everyday there is something wrong. One day the price’s dont change, one day the text in the box aren’t centered, and today all the options disappeared. It’s affecting our business. Moving on to a different app.
Feb. 27, 2024
Emily was a HUGE help in getting the app installed and working correctly! Such an amazing job, which I would have contacted before spending the time trying to get it just right!